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National Account Coordination Manager
2 months ago
Description At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude. The National Account Coordination Manager, will be responsible for leading and executing the Distribution Division’s National Account sales operations activities. This individual will have responsibility for the development, implementation and management of streamlined sales operational processes that enable the national account selling organization to focus on customer revenue-generating activities. This position will have oversight of associates responsible for executing various sales support process and being an internal liaison to the selling organization. This individual will foster close working relationships with internal and external stakeholders to ensure the overall productivity and effectiveness of the role. This role is based in St. Louis, Missouri and is not remote. Responsibilities Support National Account Leadership in the development and execution of sales operational processes that enable commercial team members to focus on customer-facing revenue generating activities. This position plays a key role as the internal liaison for selling Responsible for the execution of sales processes that include, but are not limited to: Proposal management, pipeline tracking and management, customer key performance indicator management, oversight and communication of metrics (sales, margin pricing, etc.), forecasting and collaboration with demand planning, order dropship processing, customer item lifecycle management, and collaboration of price and margin management Responsible for the operational implementation of new business opportunities. Includes, but not limited to: Customer engagement, coordination with internal stakeholders through customer on- boarding, oversight of project/opportunity management throughout Leads a change management process to build organizational understanding of proposed changes, establish support from key leadership stakeholders, and effectively implement new deployment and job Monitors the performance of the Corporate Account Coordinators and hold employees accountable for meeting their job duties and responsibilities for the department. Responsible for accounts receivable collection process, activities, and best practices; work performed is in collaboration with sales Actively participate in supporting business strategy through the effective leadership, development of Corporate Account Coordinators and partnership with members of the supervisory and management teams through multiple functional Successfully supervise and lead employees through ongoing communication, evaluation, teaching, coaching, feedback and role modeling. Develop and facilitate effective performance reviews to ensure employees understand their contribution to Bunzl’s business strategy, provide constructive feedback and foster an environment of empowerment and accountability In conjunction with the sales operations leadership and sales leaders, ensures appropriate and effective department staffing consistent with business needs and expectations as indicated by the department’s resource Proactively lead conversations and drive improvements with customer feedback, industry benchmarks, and productivity Requirements: High school diploma required Bachelor’s degree in business administration or relevant preferred 3-5 years related experience or equivalent combination of education. 3-5 years supervisory or management experience leading a team. Strong understanding sales and sales operations Demonstrated ability leading through influence across all levels of the organization. The ability to develop and drive recommendation through the organization, showing initiative across functions. Proven and accomplished in influencing teams internally while forging exceptional external relationships with internal and external key stakeholders in the business. Strong analytical capabilities, forward thinking, strategically agile, innovative, and comfortable with ambiguity and driving change across the Exceptional communication skills and capable of forging strong, impactful cross-functional relationships. Exceptional EQ and influencing skills. So, what are you waiting for? A new career awaits you with endless opportunities. Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America. Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match. Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)