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CRM Salesforce

3 months ago

Irving, United States Flowserve Full time

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

Summary:

Flowserve is seeking a CRM Salesforce - Developer to join our IT Enterprise Customer Enablement team in DFW. As there is a higher demand for our products and services, we are seeking a talented Salesforce Developer who thrives in a fast-paced environment to join our team.

In this role, you will work closely with our enterprise IT teams and Commercial Sales Operations, Change Supply Management, and Marketing to contribute to the design and implementation of new business processes and support our solutions as part of customer experience (CX) in our Salesforce platform functionality.

Responsibilities:

  • Work with internal customers to understand their needs in the CRM Salesforce environment.

  • Identify problems and direct customers to the appropriate solutions or provide self-help instructions.

  • Receive general direction from the manager for more complex tasks.

  • Implement technical solutions aligned with best practices.

  • Support the integrity of systems by integrating technical solutions into business processes.

  • Report to the IT Manager - CRM.

  • Contribute to delivering new solutions and configuring innovative Salesforce solutions.

  • Work collaboratively with business and commercial operations teams.

  • Contribute to the functionality and efficiency of business operations in the CRM Salesforce environment.

Requirements:

  • Bachelor's degree or equivalent experience in Computer Science/Software Engineering or MIS from an accredited college/university is preferred.

  • Eight + years of related experience and a minimum of 6 years of experience working on Salesforce platforms, including development, customization, etc.

  • Experience in core web technologies, including JavaScript, HTML5, CSS#, and jQuery.

  • Strong software engineering skills with Force.com Platform (XML, AJAX, JavaScript, Apex, LWC, SOQL, SOSL, Unit Testing, Peer Testing).

  • Experience with web services (REST & SOAP, JSON & XML, etc.) and working with Integrations.

  • Experience with administration, configuration, customization, and development within Salesforce.com.

  • Experience managing large data volumes, considering limits & performance tuning.

  • Strong understanding of object-oriented concepts, application design principles, Salesforce best practices, and design patterns.

  • Demonstrated experience and knowledge of relational databases, data modeling, and ETL tools.

  • Direct experience working on CRM projects for middle-market and enterprise-size companies.

  • Experience in developing technical solutions aligned with the overall architecture.

  • Working knowledge of complex business systems integration and object-oriented design patterns and development.

  • Experience working in Agile development methodologies using SCRUM and test-driven development.

  • Experience with DevOps tools and Continues Delivery (CD) processes for Salesforce Deployment, including code migration tools CLI, Version Control, i.e., Git, BitBucket, etc.

  • Excellent organizational, verbal, and written communication skills with the ability to communicate with cross-functional technical resources.

  • Detail-oriented individual who can rapidly learn and understands how to leverage new concepts, business models, and technologies.

  • Ability to work collaboratively across multiple teams.

  • Excellent analytical, problem-solving, communication and interpersonal skills.

  • Experience in Automated API Tool testing projects/applications.

Preferred Experience/Skills:

  • ​Salesforce Administrator and Salesforce JavaScript certification.

  • Salesforce Commerce Developer certification.

  • Experience in Order Management Lightning, Procure to Pay (P2P).

  • Salesforce Platform Developer certifications I and II.

More Information:

  • This position is hybrid (3 days in office and 2 days remote) from our Irving, TX office.

Benefits:

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits

Req ID : R-8045

Job Family Group : Information Technology

Job Family : IT Programming

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.