ServiceNow Business Analyst

5 days ago

Washington, United States Lukos Full time
ServiceNow Business Analyst / Tester

Minimum Qualifications Summary

Certification & Education
  • Bachelor's degree in computer science, information technology, or a related field.
  • ISTQB or similar software testing certification preferred.
  • ServiceNow system administrator (CSA) certification preferred.
Experience Required
  • Minimum of five years of experience in software testing or a related field.
  • Experience with agile development methodologies.
  • Ability to work independently and prioritize tasks effectively.
  • Experience as a business analyst in ServiceNow projects, with a focus on testing.
  • Proficiency in creating test plans, test cases, and test scripts.
  • Strong understanding of software testing principles and methodologies.
  • Ability to perform functional, regression, and integration testing on ServiceNow applications.
  • Experience with test automation tools and frameworks.
  • Knowledge of ServiceNow testing capabilities and best practices.
  • Excellent attention to detail and analytical skills.
  • Effective communication skills and ability to collaborate with development teams.
Job Objective

Assist operations at ICE Headquarters as a Business Analyst/ Tester

Responsibilities
  • Develop comprehensive test plans, test cases, and test scripts based on business requirements and user stories.
  • Execute functional, regression, and integration tests on ServiceNow applications to verify system functionality and performance.
  • Identify defects and issues through systematic testing and collaborate with developers to resolve them.
  • Utilize test automation tools and frameworks to streamline testing processes and improve efficiency.
  • Create and maintain test data sets and environments for testing purposes.
  • Collaborate with business analysts, developers, and stakeholders to clarify requirements and validate test scenarios.
  • Document test results, defects, and testing outcomes in a clear and concise manner.
  • Participate in agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews, to ensure testing activities are aligned with project timelines.
  • Provide input on quality assurance processes and best practices to enhance testing effectiveness.
  • Continuously improve testing methodologies and techniques to ensure high-quality software deliverables.
Education & Certification
  • Bachelor's degree in computer science, information technology, or a related field.
  • ISTQB or similar software testing certification preferred.
  • ServiceNow system administrator (CSA) certification preferred.


Work Location

Washington D.C.

About Lukos

Lukos has been delivering professional services to the Federal Government for 15 years. We help a variety of federal agencies in areas such as national security, homeland security, international development, training, analytics, healthcare, and other professional services. Since our founding, we have grown to support all military services and multiple federal civilian agencies.

About Our Name: Lukos is ancient Greek for "wolf". The characteristics of the wolf match our approach to national security. The wolf is known for cunning, aggression, patience, and teamwork. An individual wolf is smart, strong, and resilient, but the true strength of wolves is their ability to work together as a wolfpack. Kipling said it best in The Law of the Jungle.

"For the strength of the pack is the wolf, and the strength of the wolf is the pack."

At Lukos we take care of our pack by offering full time employees competitive benefits to include: medical, dental, vision, 401(k), life insurance, short and long term disability coverage, paid time off and Federal holidays.

Lukos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or national origin.

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