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  • Guest Service Agent

    2 months ago

    Lake Placid, United States Courtyard Lake Placid Full time

    Come Join the Waterford Hotel Group Team!! At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day.  We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves.  We provide competitive compensation and...

  • Guest Service Agent

    2 weeks ago

    Kansas City, United States Origin Hotel Kansas City Full time

    Guest Service Agent Location: Origin Kansas City, 151 Berkley Plaza, Kansas City, MO, 64120 Job DescriptionThe Guest Service Agent will be responsible for providing exceptional customer service to guests staying at the hotel. They will be the first point of contact for guests and will be responsible for ensuring that their stay is comfortable and...

  • Guest Services Agent

    3 months ago

    Kansas City, United States Hyatt Regency London Full time

    **Guest Services Agent** Hyatt House Atlanta Perimeter Center 5875 Peachtree Dunwoody Rd.undefined Sandy Springs GA 30342 Posted: May 7, 2021 Share Guest Services Agent via Email **Summary** Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guests account upon...

  • Guest Service Agent

    3 months ago

    Lake Forest, United States Lake Forest TownePlace Suites Full time

    Job DescriptionJob DescriptionDo you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunitiesEmployee discountsCompetitive payDaily PayFlexible work scheduleComprehensive...

  • Front Desk Guest Service Agent

    2 months ago

    Lake City, United States ECONOLODGE LAKE CITY Full time

    Job DescriptionJob DescriptionWe are seeking a GUEST SERVICE AGENT/NIGHT AUDITOR to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment...

  • Guest Service Agent

    3 weeks ago

    Lake Placid, United States Essex Hotel Management Full time

    The Hampton Inn & Suites - Lake Placid, NY, managed by Essex Hotel Management, is currently seeking a DRIVEN Guest Service Agent. As the first point of contact for our guests, the Front Desk Agent is responsible for providing exceptional customer service and ensuring a positive experience for all who visit our establishment. Responsibilities: - Greet guests...

  • Guest Service Agent

    3 weeks ago

    Lake Placid, United States Essex Hotel Management Full time

    The Hampton Inn & Suites - Lake Placid, NY, managed by Essex Hotel Management, is currently seeking a DRIVEN Guest Service Agent. As the first point of contact for our guests, the Front Desk Agent is responsible for providing exceptional customer service and ensuring a positive experience for all who visit our establishment. Responsibilities: - Greet guests...

  • Guest Services Coordinator

    14 hours ago

    Salt Lake, Utah, United States Fairfield Inn by Marriott Downtown SLC Full time

    Are you passionate about providing exceptional service in the hospitality sector? Our esteemed establishment, Fairfield Inn by Marriott Downtown SLC, is seeking a dedicated individual to fill the role of Guest Services Coordinator.As the initial point of contact for our visitors, you will manage check-ins, oversee reservations, offer insightful...

  • Guest Service Agent

    2 months ago

    Park City, United States Waldorf Astoria Park City Full time

    DescriptionWaldorf Astoria is looking for aGuest Services Agent to join the Front Office Team in Park City! At Waldorf Astoria Park City, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage...

  • Guest Services Agent

    3 months ago

    Garden City, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: Garden City, NY, US, 11530 Property Name: La Quinta by Wyndham Garden City Req Id: 16165 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Garden City location in Garden City , New York . **Job Summary** The Guest Service Agent is responsible for providing attentive,...

  • Guest Services Agent

    2 months ago

    Bossier City, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: Bossier City, LA, US Property Name: La Quinta by Wyndham Bossier City Req Id: 14204 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Bossier City location in Bossier City , Louisiana . **Job Summary** The Guest Service Agent is responsible for providing attentive,...

  • Guest Services Agent

    2 weeks ago

    Panama City Beach, United States Innisfree Hotels Full time

    Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Beachside Resort PCB Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all guests and...

  • Guest Services Representative

    10 hours ago

    Salt Lake, Utah, United States Arbor Lodging Management Full time

    Position Title: Front Desk AgentJob Category: Front DeskRequisition Number: FRONT002156Company Overview:Arbor Lodging is a prominent hotel investment and management firm with a diverse portfolio of properties across the United States. We pride ourselves on our partnerships and are recognized managers for leading brands such as Marriott, Hilton, Hyatt, and...

  • Guest Services Coordinator

    14 hours ago

    Salt Lake, Utah, United States Azul Hospitality Full time

    Job OverviewLocationLe Meridien Element Salt Lake City DowntownEmployment TypeFull-Time/Part-TimeShiftAnyCategoryAdministrative - ClericalPosition SummaryAs a Front Desk Agent, you will be responsible for delivering exceptional service to our guests in a professional and efficient manner. Your role will encompass a variety of tasks focused on guest...

  • Guest Services Coordinator

    9 hours ago

    Salt Lake, Utah, United States Azul Hospitality Full time

    Job OverviewLocationLe Meridien Element Salt Lake City DowntownEmployment TypeFull-Time/Part-TimeShiftAnyCategoryAdministrative SupportPosition SummaryAs a Front Desk Agent, you will be responsible for delivering exceptional service to our guests, ensuring a seamless experience from check-in to check-out. Your role is crucial in creating a welcoming...

  • Guest Service Agent

    3 months ago

    Culver City, United States Hilton LA Culver City Full time

    Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Services Coordinator

    6 days ago

    Salt Lake, Utah, United States Azul Hospitality Full time

    Job OverviewLocationLe Meridien Element Salt Lake City DowntownEmployment TypeFull-Time/Part-TimeShiftAnyCategoryAdministrative - ClericalPosition SummaryThe primary role of the Front Desk Agent is to ensure a welcoming, professional, and efficient service experience for guests. This includes various responsibilities focused on guest interactions, such as...

  • Guest Services Coordinator

    16 hours ago

    Salt Lake, Utah, United States Azul Hospitality Full time

    Job OverviewLocationLe Meridien Element Salt Lake City DowntownEmployment TypeFull-Time/Part-TimeShiftAnyCategoryAdministrative - ClericalPosition SummaryThe primary role of the Front Desk Agent is to deliver exceptional service to guests in a friendly and efficient manner. This position encompasses various responsibilities that cater to guest needs,...

  • Guest Services Coordinator

    6 days ago

    Salt Lake, Utah, United States Azul Hospitality Full time

    Job OverviewLocationLe Meridien Element Salt Lake City DowntownEmployment TypeFull-Time/Part-TimeShiftAnyCategoryAdministrative - ClericalPosition SummaryThe Front Desk Agent is responsible for delivering exceptional service to guests in a friendly and efficient manner. This role encompasses a variety of tasks primarily focused on guest interactions,...

  • Guest Service Agent

    2 months ago

    Culver City, United States Hilton Los Angeles Culver City Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...

Guest Service Agent

2 months ago

Salt Lake City, United States Sonesta International Hotels Full time

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insuranc Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity