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![Bolinder Resources LLC](https://media.trabajo.org/img/noimg.jpg)
Call Center Agent
1 month ago
About us:
Bolinder Resources LLC is an innovative company with a progressive environment dedicated to providing excellent customer service in various industries. We utilize advanced logistics and communication systems to ensure that we deliver high-quality services to our clients at all times.
The Opportunity:
We are seeking an Entry-Level Call Center Agent to join our team. As a remote Call Center Agent, you will play a crucial role in enhancing our brand image, providing top-notch customer service, and creating lasting relationships with our clients.
Job Responsibilities:
• Responding to customer inquiries and concerns via phone, email, or chat assistance.
• Documenting and tracking customer interactions using computer systems or databases.
• Proactively identifying solutions to resolve customer issues effectively.
• Maintaining a high level of professional etiquette in all interactions.
• Contributing to team goals and continuously improving performance through feedback.
Desired Qualifications:
• High school diploma or equivalent
• Excellent communication skills
• Prior customer service experience would be beneficial
• Knowledge in utilizing customer management systems
• Ability to work in a fast-paced environment
Nice-to-Haves:
• Experience in a call center environment
• Basic IT troubleshooting abilities
• Experience in remote work
• Proactivity and the ability to work independently without constant supervision.
In return, you'll have the chance to grow your communication and problem-solving skills, while contributing to the ongoing success of Bolinder Resources LLC. Working remotely, you will have the opportunity to balance work life with your personal needs and commitments.