We have other current jobs related to this field that you can find below

  • Call Center Agent

    4 weeks ago

    Las Vegas, United States Landry's Full time

    Overview Call Center Agent It is the responsibility of the Guest Services Call Center Agent to assist/process any and all guest communicated needs, with the goal of exceeding the guest expectations. Responsibilities Answer inbound calls and process/dispatch requests accordingly, (i.e.: Maintenance, Front Desk, Housekeeping, Bell Desk, Valet calls from guest...

  • Call Center Agent

    2 months ago

    Las Vegas, United States Golden Nugget Hotels & Casinos Full time

    Overview: Call Center Agent It is the responsibility of the Guest Services Call Center Agent to assist/process any and all guest communicated needs, with the goal of exceeding the guest expectations. Responsibilities: Answer inbound calls and process/dispatch requests accordingly, (i.e.: Maintenance, Front Desk, Housekeeping, Bell Desk, Valet calls from...

  • Call Center Agent

    3 weeks ago

    Las Vegas, United States Wynn Resorts Full time

    Company DescriptionJob Description The Reservations Sales & Marketing Agent responds to every guest inquiry professionally in a skilled, warm and engaging manner. Answering and efficiently handling or Directing incoming calls Maximizing opportunities to confirm room, dinner and show reservations sales Inputting room, restaurant and show reservations in the...

  • Call Center Agent

    1 month ago

    Las Vegas, United States Wynn Las Vegas Full time

    Job DescriptionJob DescriptionJob DescriptionThe Reservations Sales & Marketing Agent responds to every guest inquiry professionally in a skilled, warm and engaging manner. Answering and efficiently handling or Directing incoming callsMaximizing opportunities to confirm room, dinner and show reservations salesInputting room, restaurant and show reservations...

  • Call Center Agent

    2 weeks ago

    Las Vegas, United States MGM Resorts International Full time

    The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industr Parking, Call Center, Agent, Customer Service, Retail, Hotel

  • Call Center Agent

    1 month ago

    Las Vegas, United States MGM Resorts International Full time

    THE JOB: The Call Center Agent handles high volume of calls with the highest degree of courtesy and professionalism to resolve customer issues which include customer questions, complaints, and inquiries. All calls must be logged in our call log database and all call log activity will be reviewed on a daily basis. Offers alternative solutions where...

  • Call Center Agent

    1 week ago

    Las Vegas, United States MGM Resorts International Full time

    The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences...

  • Call Center Manager

    5 days ago

    Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full time $65,000 - $75,000

    Job DescriptionJob DescriptionThe call center supervisor will assist in the onboarding and training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with...

  • Call Center Agent, Reservations

    3 months ago

    Las Vegas, United States ASRC Federal Holding Company Full time

    Job DescriptionYOUR MISSION (The Job Description) The Call Center Agent will play an important role in handling hotel room reservations, dining reservations and cabana requests in an efficient, courteous manner, and for up selling the hotel to achieve maximum efficiency. The Call Center Agent will also be responsible for handling casino guests, providing all...

  • Call Center Agent

    3 months ago

    Las Vegas, United States Precision Opinion Full time

    Job DescriptionJob DescriptionSalary: $14 Per HrCALL CENTER earn $14 per HOUR Precision Opinion is a market research company collecting data by the phone for the health care industry.We've Moved! We are located in Central Las Vegas in a newly renovated State of the Art Call Center. After completing our short, paid training class, you will earn $14 an...

  • Call Center Agent

    3 weeks ago

    Las Cruces, United States Mass Markets Full time

    CALL CENTER AGENT (HIRING IMMEDIATELY)We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to exi Call Center, Agent, Media, Technical Support, Customer Experience, Customer Service, Technology

  • Call Center Lead

    2 days ago

    Las Vegas, United States SAHARA Las Vegas Full time

    Are you motivated to Have Fun & Make Friends? We are, so if you want to feel excited on your way to work and can't wait to be a part of Service Luxury Style this could be the job for you. Job Description: Oversees the Contact Center Agents who provide telephone customer service and reservation support.The Contact CenterLead is predominantly responsible for...

  • Temporary Call Center Agent

    5 days ago

    Las Vegas, United States Precision Opinion Part time

    Job DescriptionJob DescriptionSalary: $14 Per HourTEMPORARY EMPLOYMENT FOR MARKET RESEARCH DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of studies including the 2024 general election! We've Moved! We are in Central Las Vegas in a newly renovated State of the Art...

  • Call Center Agent

    2 weeks ago

    Las Vegas, United States Yes& Companies LLC Full time

    Job Type Full-time Description Always add something. We are a hospitality and lifestyle company that inspires 'lasting togetherness' through our brands, companies, and products. We wake up every day to inspire togetherness through connecting, sharing and discovery. Life is better together. We're better together. Somerpointe Resorts is a leading developer of...

  • Guest Information Agent

    4 weeks ago

    Las Vegas, United States Las Vegas Convention Center Full time

    Salary: $17.00 Hourly Location : Las Vegas, NV Job Type: On-Call Job Number: FY25 GST_INF_AGT Department: Guest Experience Section: Guest Experience Opening Date: 08/05/2024 The Role: The Guest Information Agent represents the Las Vegas Convention and Visitors Authority by providing exceptional customer service. This position will be responsible for...

  • Supervisor - Call Center (On-Site)

    3 weeks ago

    Las Vegas, United States Northwest Administrators, Inc Full time

    Are you a leader with experience in a call center environment and someone who enjoys developing others to help them reach their full potential? Are you a creative problem solver and someone who likes to stay one step ahead? Do you enjoy helping an organization reach and exceed its goals? If this describes you, we think our supervisor position is a great...

  • Supervisor - Call Center (On-site)

    3 weeks ago

    Las Vegas, United States Northwest Administrators, Inc. Full time

    Job DescriptionJob DescriptionAre you a leader with experience in a call center environment and someone who enjoys developing others to help them reach their full potential? Are you a creative problem solver and someone who likes to stay one step ahead? Do you enjoy helping an organization reach and exceed its goals? If this describes you, we think our...

  • Customer Service/Welcome Call Agent

    3 months ago

    Las Vegas, United States Somerpointe Resorts Full time

    ** Position Description** **Customer Service/Welcome Call Agent** Location **Soleil Management Corporate** City/State **Las Vegas, NV** **Job Brief** Answer incoming phone calls from reservation phone line in a prompt manner and to implement customer service on any level that is needed. A positive attitude is a must. The Customer Service/Welcome Call Agent...

  • Customer Service/Welcome Call Agent

    3 months ago

    Las Vegas, United States Thechateaulakelaquinta Full time

    ** Position Description** **Customer Service/Welcome Call Agent** Location **Soleil Management Corporate** City/State **Las Vegas, NV** **Job Brief** Answer incoming phone calls from reservation phone line in a prompt manner and to implement customer service on any level that is needed. A positive attitude is a must. The Customer Service/Welcome Call Agent...

  • Call Center Agent

    2 months ago

    Las Cruces, United States MCI, LC Full time

    POSITION OVERVIEW CALL CENTER AGENT (DAYS) As a Call Center Agent, you will be either dedicated to a specific project or handle blended inbound and outbound phone, chat, and e-mail interactions on behalf of multiple clients. There are a wide variety of project openings for some of the most recognizable brands in the world! In this role, you will...

Call Center Agent

2 months ago

Las Vegas, United States Wynn Resorts Full time
Company Description

Job Description

The Reservations Sales & Marketing Agent responds to every guest inquiry professionally in a skilled, warm and engaging manner.
  • Answering and efficiently handling or Directing incoming calls
  • Maximizing opportunities to confirm room, dinner and show reservations sales
  • Inputting room, restaurant and show reservations in the appropriate computer systems
  • Providing callers with necessary confirmation
  • Expressing the luxury standards associated with the Wynn/Encore brand to callers, sharing information about the property and its amenities
  • Listening and documenting information accurately while on calls
  • Handling reservations for amenities such as golf, spa and salon, or nightlife at Wynn Las Vegas and Encore as needed
Qualifications
  • Adherence to all standards, policies and procedures specified for Wynn Las Vegas and the department
  • Willingness to work a flexible schedule that varies according to business needs
  • Reading and communicating (writing and speaking) fluently and professionally in English
  • Knowledge of languages additional to English is preferred
  • Minimum of one year work experience in a high-volume call center
  • Proficient in MS Office & able to type at least 30 WPM
  • Requires the ability to work efficiently and within a team environment
  • Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times


Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.