![Aston Carter](https://media.trabajo.org/img/noimg.jpg)
Philanthropic Services Specialist
1 month ago
Job Title: Philanthropic Services Specialist
Job Description
As a Philanthropic Services Specialist, you will be responsible for delivering high quality and efficient service to both existing donors and prospects through telephone and written communication. This role involves responding promptly to incoming calls and correspondence, providing accurate information, and engaging actively with donors to resolve their issues. You will also enter information accurately into our internal recordkeeping system, research and resolve donor issues, and maintain a good level of knowledge in donor-advised funds, tax, and charitable giving. Additionally, you will manage follow-up activities, support extended phone coverage, participate in business planning, and contribute to special projects.
Responsibilities
-
Ensures phone and email responsiveness by responding in a timely manner to incoming calls and correspondence from donors and prospects.
-
Provides high quality and efficient service to donors and prospects by providing accurate information, engaging in active listening and presenting oneself in a non-judgmental and professional manner.
-
Ensures all information gathered on account advisors and prospects is accurately entered in to our internal recordkeeping system (Gemini).
-
Researches and resolves donor issues within the identified timeframes; interacts with internal and external resources; continually monitors account activity, and communicates status to donors, in accordance with established guidelines. Understands the appropriate levels of approvals that are needed by staff for certain transactions and communications (e.g. IMH, written correspondence).
-
Maintains and communicates a good level of donor-advised fund, tax and charitable giving knowledge.
-
Fields questions from prospective donors to determine individual needs, position VC benefits to appropriately match the identified needs, and handles objections and questions. Uses good decision making on when to involve staff in elevated situations.
-
Recommends improvements to enhance workflow procedures and to create greater efficiencies.
-
Manages follow-up activities with donors and prospects consistent with stated criteria.
-
Supports the extended phone coverage hours as needed.
-
Supports the business-planning initiatives.
-
Attends and participates in all relevant meetings and training sessions.
-
Participates in special projects and performs other duties as assigned.
Hard Skills
-
Bachelor's in business, economics or finance
-
Business planning
-
Customer service
Soft Skills
-
Active listening
-
Professional communication
-
Decision making
-
Non-judgmental attitude
Work Site
This is a hybrid position requiring some days on-site in Malvern, Pennsylvania and some days remote.
Work Environment
The team consists of 15 members and reports directly to the supervisor. The role operates onsite three days per week (Tuesday, Wednesday, Thursday) with a 37.5-hour work week. During November and December, increased business hours and overtime are required. The worksite is located at 45 Liberty Boulevard, Malvern, PA.
This position is moving extremely fast as this is an urgent need for the client. If interested, please send over your most up to date resume to ktrivigno @astoncarter.com along with your availability for a 10-minute phone call.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
-
Hiring diverse talent
-
Maintaining an inclusive environment through persistent self-reflection
-
Building a culture of care, engagement, and recognition with clear outcomes
-
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
We have other current jobs related to this field that you can find below
-
Retail Service Specialist
2 months ago
Malvern, United States O'Reilly Auto Parts Full timeThe Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.ESSENTIAL JOB FUNCTIONSFollow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.Promptly...
-
customer service specialist
1 month ago
Malvern, United States Randstad Full timecustomer service specialist. malvern , pennsylvania posted june 27, 2024 job details summary $20 - $23 per hour temp to perm high school category office and administrative support occupations referenceAB_4561435 job details ARE YOU LOOKING FOR A GREAT CUSTOMER SERVICE POSITION, HELPING OTHERS, WHILE WORKING FROM THE COMFORT OF YOUR HOME? THESE POSITIONS PAY...
-
Customer Service Specialist
1 month ago
Malvern, United States Zoetis Full timeStates considered: All Role Description Zoetis Reference Laboratories is a new national veterinary clinical diagnostic laboratory network. We are focused on revolutionizing the reference laboratory space for companion animals. We are a team of friendly, motivated and highly collaborative business and veterinary professionals looking for top tier...
-
Collections Representative/Specialist
2 months ago
Malvern, United States Murtech Full timeJob DescriptionJob DescriptionJob Title: Collections Representative/Specialist – USC OnlyLocation: Malvern, PA 19355Schedule: Hybrid – 3 days/week in office Job Description: The Collections Representatives/Specialists ensure the smooth operation of the Service business, by ensuring accuracy and timeliness of case/work order closure, invoices, and cost...
-
Customer Service/Sales
4 months ago
Malvern, United States Home Depot Full timeJob Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet,...
-
Admissions Specialist
2 weeks ago
Malvern, United States TEKsystems Full timeA national leader in the care and treatment of kidney disease is looking for Admissions Specialists to join their growing team for a hybrid role in Malvern, PA . Responsibilities of the Admissions Specialist include: Respond professionally, promptly, and courteously to inbound calls, e-mails and faxed referrals and/or requests for treatment options ...
-
Insurance Verification Specialist
7 days ago
Malvern, United States PeopleShare Full timePeopleShare is seeking qualified candidates for an Insurance Verification Specialist with a global healthcare company in Malvern, PA!Are you looking to start or further your career in the healthcare industry? - APPLY NOW!Insurance Verification Specialist Job Details:Schedule: Monday to Friday, 8:30am to 5:00pm, HYBRIDPay Rate: $18.50/hour Insurance...
-
Insurance Verification Specialist
1 week ago
Malvern, United States PeopleShare Full timePeopleShare is seeking qualified candidates for an Insurance Verification Specialist with a global healthcare company in Malvern, PA!Are you looking to start or further your career in the healthcare industry? - APPLY NOW!Insurance Verification Specialist Job Details:Schedule: Monday to Friday, 8:30am to 5:00pm, HYBRIDPay Rate: $18.50/hour Insurance...
-
Service Desk Specialist
14 hours ago
Malvern, United States Veterans Sourcing Group Full time $22 - $23Job DescriptionJob DescriptionTitle: IT Service Desk ProfessionalLocation: 100% RemoteType : Contract - Could be hired perm laterDuration : 4-6 Months ResponsibilitiesUsing basic IT Knowledge and problem solving skills, ask the appropriate probing questions to determine, diagnose and solve computer-related issuesUsing IT tools and expertise, apply the...
-
Insurance Verification Specialist
3 weeks ago
Malvern, United States PeopleShare Inc Full timePeopleShare is seeking qualified candidates for an Insurance Verification Specialist with a global healthcare company in Malvern, PA! Are you looking to start or further your career in the healthcare industry? - APPLY NOW! Insurance Verification Specialist Job Details: Schedule: Monday to Friday, 8:30am to 5:00pm, HYBRID Pay Rate: $18.50/hour Insurance...
-
Insurance Verification Specialist
3 weeks ago
Malvern, United States PeopleShare Inc Full timePeopleShare is seeking qualified candidates for an Insurance Verification Specialist with a global healthcare company in Malvern, PA! Are you looking to start or further your career in the healthcare industry? - APPLY NOW! Insurance Verification Specialist Job Details: Schedule: Monday to Friday, 8:30am to 5:00pm, HYBRID Pay Rate: $18.50/hour Insurance...
-
Insurance Verification Specialist
5 days ago
Malvern, United States PeopleShare Inc Full timePeopleShare is seeking qualified candidates for an Insurance Verification Specialist with a global healthcare company in Malvern, PA! Are you looking to start or further your career in the healthcare industry? - APPLY NOW! Insurance Verification Specialist Job Details: Schedule: Monday to Friday, 8:30am to 5:00pm, HYBRID Pay Rate: $18.50/hour Insurance...
-
Payroll Specialist
4 weeks ago
Malvern, United States CubeSmart Full timeOverview: This is a hybrid role based in Malvern, PA CubeSmart is currently seeking a Payroll Specialist to join our corporate office in Malvern, PA. The Payroll Specialist, reporting to the Payroll Manager, will be responsible for completing the administrative duties of the payroll department by supporting multiple locations in 36+ states for over 3,000...
-
Payroll Specialist
4 weeks ago
Malvern, United States CubeSmart Full timeOverview This is a hybrid role based in Malvern, PA CubeSmart is currently seeking a Payroll Specialist to join our corporate office in Malvern, PA. The Payroll Specialist, reporting to the Payroll Manager, will be responsible for completing the administrative duties of the payroll department by supporting multiple locations in 36+ states for over 3,000...
-
contracts specialist
4 weeks ago
Malvern, United States Randstad Full timeRandstad US Contracts Specialist - Malvern, Pennsylvania A global investment management and advisory organization seeks a Contracts Specialist. In this role, you will be responsible for reviewing, drafting, and negotiating procurement contracts. The position requires at least 3 years of experience in reviewing, drafting, and negotiating procurement...
-
Accounts Receivable Specialist
4 weeks ago
Malvern, United States Cantaloupe TV Full timeAccounts Receivable Specialist Help the world buy it and go Cantaloupe is a FinTech company that is constantly evolving the way companies worldwide manage, optimize, and automate the critical decisions made daily. We are committed to helping businesses grow smarter, better, and faster than ever before. Our vision is to ultimately help the world buy it and...
-
Lab Operations Specialist
2 weeks ago
Malvern, United States The Fountain Group Full timeThe Fountain Group. We are a national staffing firm and are currently seeking a Lab Operations Specialist for a prominent client of ours. This position is located in Malvern, PA. Details for the position are as follows:Job Description: Lab operations responsibilities include but are not limited to: Coordination and management of instrument onboarding and...
-
Credit & Collections Specialist
3 weeks ago
Malvern, United States DENTALEZ Full timeJob DescriptionJob DescriptionSummary DescriptionThe Credit & Collections Specialist is responsible for supporting AR & collection capabilities and encouraging continuous improvement efforts. The Credit & Collections Specialist will support the AR & Collections Team in day-to-day cash applications, collections, data analysis, billing disputes and deductions...
-
Executive Response Team Specialist
16 hours ago
Malvern, United States BM Technologies, Inc. Full timeJob DescriptionJob DescriptionRole: Executive Response Team SpecialistLocation: RemoteRole Summary: The Customer Escalation Specialist is responsible for serving as the final point of contact in our “high touch” customer care team. Key functions include providing phone, email, mail, and chat support to existing customers and cultivating long-term...
-
Executive Response Team Specialist
3 days ago
Malvern, United States BM Technologies, Inc. Full timeJob DescriptionJob DescriptionRole: Executive Response Team SpecialistLocation: RemoteRole Summary: The Customer Escalation Specialist is responsible for serving as the final point of contact in our “high touch” customer care team. Key functions include providing phone, email, mail, and chat support to existing customers and cultivating long-term...