Current jobs related to Client Success Specialist, North America - Philadelphia - Dice

  • Environmental Services Supervisor

    4 weeks ago

    Philadelphia, Pennsylvania, United States Compass Group, North America Full time

    About the RoleWe are seeking an experienced Environmental Services Supervisor to join our team at Compass Group, North America. As an Environmental Services Supervisor, you will play a critical role in maintaining a clean and safe environment for our residents and staff.Key ResponsibilitiesMaintain a clean and sanitary environment in accordance with our...

  • Client Solutions Manager

    2 months ago

    Philadelphia, United States Straker Ltd Full time

    Job DescriptionJob DescriptionSalary: Are you passionate about fostering client relationships and driving business growth? Do you have a passion for tech and delivering innovative solutions? If so, we have an exciting opportunity for you!About Straker: Straker is a dynamic and innovative software-driven company that offers high-quality and easy-to-manage...

  • Environmental Services Supervisor

    4 weeks ago

    Philadelphia, Pennsylvania, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled Environmental Services Supervisor to join our team at Compass Group, North America. As an Environmental Services Supervisor, you will play a critical role in maintaining a clean, safe, and healthy environment for our residents and staff.Key Responsibilities:Maintain a sanitary, attractive, and orderly environment in...

  • North America Implementation Specialist

    1 month ago

    Philadelphia, Pennsylvania, United States Proscia Full time

    About ProsciaPathology is pivotal in the medical field and is currently experiencing a significant evolution as it transitions into the digital age of healthcare. Proscia was founded to expedite this shift from traditional microscopy to digital imaging, utilizing data to transform our understanding of cancer. We believe that we cannot revolutionize medicine...

  • On Site Specialist

    1 month ago

    Philadelphia, United States Veolia North America Full time

    Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial,...

  • VP, North America HR Service Delivery Lead

    4 weeks ago

    Philadelphia, United States Chubb Full time

    The North America HR Service Delivery Lead will be responsible for leading Chubb HR Services operations for the US, Canada & Bermuda, servicing approximately 16,000 employees.The NA HR Service Delivery Lead will create a culture of continuous improvement, ensuring efficient and consistent employee experience and delivering operational excellence and process...

  • VP, North America HR Service Delivery Lead

    1 month ago

    Philadelphia, United States Chubb Full time

    The North America HR Service Delivery Lead will be responsible for leading Chubb HR Services operations for the US, Canada & Bermuda, servicing approximately 16,000 employees. The NA HR Service Delivery Lead will create a culture of continuous improvement, ensuring efficient and consistent employee experience and delivering operational excellence and process...

  • Digital Marketing Client Success Specialist

    2 days ago

    Philadelphia, Pennsylvania, United States SMB Team Full time

    Job OverviewWe are seeking a highly motivated and experienced Digital Marketing Client Success Specialist to join our team at SMB Team. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving business growth through strategic marketing initiatives.Key ResponsibilitiesDevelop and execute customized...

  • Client Success Onboarding Specialist

    1 month ago

    Philadelphia, Pennsylvania, United States Asset-Map Full time

    Join Our Team at Asset-Map - Onboarding SpecialistAsset-Map stands at the forefront of financial technology, transforming how advisors visualize financial data. We are in search of an Onboarding Specialist to significantly contribute to the expansion and influence of our platform on a global scale.Key Responsibilities:Master the Asset-Map platform and assist...

  • Account Executive Inside Sales Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Insight North America Inc. Full time

    About the Role:Insight North America Inc. is seeking a highly motivated and results-driven Account Executive Inside Sales Representative to join our team. As a key member of our sales team, you will be responsible for acquiring new clients and building strong relationships with existing ones to drive business growth and revenue.Key Responsibilities:Target...

  • Account Executive Inside Sales Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Insight North America Inc. Full time

    Unlock Your Sales Potential with Insight North America Inc.Are you a sales professional looking to take your career to the next level? Do you have a passion for technology and a desire to work with a dynamic and fast-paced company? Look no further than Insight North America Inc.About the RoleWe are seeking a highly motivated and results-driven Account...

  • Senior RDK Software Engineer

    5 days ago

    Philadelphia, Pennsylvania, United States Cognizant North America Full time

    About the RoleCognizant North America is seeking a highly skilled RDK Video Middleware Specialist to join our Communications Media and Technology Practice. As a key member of our team, you will be responsible for testing and developing innovative software solutions for clients in the cable industry.ResponsibilitiesDesign and implement testing strategies for...

  • North America HR Service Delivery Lead

    4 weeks ago

    Philadelphia, Pennsylvania, United States Chubb Full time

    Job Summary:The North America HR Service Delivery Lead will be responsible for leading Chubb HR Services operations for the US, Canada & Bermuda, servicing approximately 16,000 employees.Key Responsibilities:Lead the North America HR Transition Plan: Develop and execute a comprehensive transition plan for new processes into Chubb HR Services, ensuring...

  • Client Support Specialist

    1 month ago

    Philadelphia, Pennsylvania, United States Innova Solutions Full time

    Innova Solutions is actively seeking a Client Support Specialist.Position Type: ContractDuration: 3+ MonthsLocation: RemoteRole Overview:As a Client Support Specialist, your responsibilities will include:· Managing incoming calls· Effectively conveying intricate information over the phone· Navigating various systems· Delivering appropriate solutions to...

  • Client Success Specialist

    1 month ago

    Philadelphia, Pennsylvania, United States Chain Full time

    Customer Success ManagerYour Role:Oversee client interactions from initial engagement through implementationEnhance client satisfaction and drive revenue expansionFacilitate discussions and provide product education to clientsWork collaboratively with internal departments to address client needsRequirements:Minimum of 5 years in roles focused on client...

  • Account Executive Inside Sales Representative

    1 week ago

    Philadelphia, Pennsylvania, United States Insight North America Inc. Full time

    Unlock Your Sales Potential with InsightAre you a sales professional looking to take your career to the next level? Do you have a passion for technology and a desire to work with a leading solutions integrator? Look no further than Insight North America Inc.We are seeking highly motivated and results-driven individuals to join our team as Account Executive...

  • Graphic Designer

    1 month ago

    Philadelphia, United States Elior North America Full time

    Graphic Designer Job Reference Number: 22554 Employment Type: Full-Time , Remote Segment: Dining & Events Brand: Constellation State: Pennsylvania (US-PA) Graphic Designer While this is a remote role the ideal candidate should be located NY or PA At Elior North America Dining & Events, we see graphic design as visual storytelling that engages,...

  • Client Success Specialist

    1 month ago

    Philadelphia, Pennsylvania, United States Chain Full time

    Customer Success ManagerPosition Overview:The Customer Success Manager is responsible for nurturing and enhancing customer relationships throughout the entire lifecycle, from initial engagement to successful implementation.Key Responsibilities:Oversee customer interactions to ensure satisfaction and drive business growth.Facilitate educational sessions to...

  • Scholarship for Historical Research in North America

    4 weeks ago

    Philadelphia, Pennsylvania, United States InsideHigherEd Full time

    About the FellowshipThe McNeil Center for Early American Studies at the University of Pennsylvania is pleased to offer a Barra Sabbatical Fellowship for a nine-month term, beginning in September 2025. This prestigious fellowship is designed for a scholar on leave from a faculty position, working on a book-length research project focused on the histories and...

  • VP, North America HR Service Delivery Lead

    3 weeks ago

    Philadelphia, Pennsylvania, United States Chubb Full time

    Job Summary:The North America HR Service Delivery Lead will be responsible for leading Chubb HR Services operations for the US, Canada & Bermuda, servicing approximately 16,000 employees.Key Responsibilities:Lead the North America HR Transition Plan: Develop and execute a comprehensive transition plan for new processes into Chubb HR Services, ensuring...

Client Success Specialist, North America

4 months ago

Philadelphia, United States Dice Full time
Client Success Specialist, North America

Live shows make us feel good. They're a time to hang with our friends, discover new artists, or lose ourselves on a dance floor. We're on a mission to bring all of this to more fans, more often - and that's where you come in.

We're looking for a Client Success Specialist in Philadelphia to join our Client Success team to help our partners put on the best events.

At DICE, you'll be part of the company that's redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you're proud of.

About the role

Every day, hundreds of amazing events go live on DICE. Our partners are block parties, club nights, brick-and-mortar venues, and festivals - and they all need your help to make it happen. You'll connect with event creators and give them the knowledge they need to create their events.

You'll be
  • Communicating with clients around the world every day
  • Delivering prompt, high-quality advice and support to complex questions
  • Using data and established processes to help partners put on successful shows
  • Collecting and quantifying feedback on our creator tools, and how we can improve them
  • Documenting and escalating issues our clients encounter
  • Working cross functionally between the finance, technical support, account management, fan support and artist development teams to problem-solve promoter inquiries
You are
  • Detail-obsessed
  • Tech-savvy
  • Possess initiative and curiosity
  • Collaborative
  • Passionate, humble and talented
  • A fan of music and culture
  • A stellar communicator with a professional attitude
  • Able to spot ways to make internal tasks simpler
You'll need
  • Fluency in English; additional languages are a bonus
  • Solid understanding of the ticketing/music/events industry
  • Experience helping clients in a digital environment (direct event ticketing, project management, customer success, or box office experience is ideal)
  • Experience supporting or managing partner accounts
  • A flexible schedule: your shift can start anytime from 8am to 9pm. This role will require nights and weekends as part of your working schedule, and working some public holidays
About DICE

About DICE

Our teams work from London, New York, Barcelona, Paris, Milan, Berlin and Mumbai. We're building products that are revolutionising the industry for fans, artists and venues.

DICE has just won the 'Best Ticketing Service' category for the second year in a row at the Music Week Awards 2024 bringing us to 3 years in total and you have probably seen The Fan absolutely everywhere

We know that having a variety of perspectives makes us a better company - it's why we strongly encourage members of underrepresented communities to apply. As our teams grow, we're committed to creating a long-term Diversity, Equity and Inclusion (DEI) strategy. We're fostering a culture where everyone feels that they belong, where our voices are heard and where we feel supported to be our authentic selves. We will continue to hold ourselves accountable and make DEI integral to our business.

Our amazing DEI team brings the company together, from fantastic ECG's who represent our teams to putting on cultural celebrations and events. You can read more about this on our DICE blog

DICE also offers a variety of benefits including:
  • Private health insurance
  • 401(K) match
  • FSA & HSA plan
  • Unlimited paid time off
  • Commuter benefits
  • Monthly DICE credit

Application process

Our process usually involves a quick chat on the phone, a portfolio review or task and a couple of interviews where you'll meet the people you'll work with. We'll keep you fully informed along the way.

For information on how we use your data, please view our Candidate Privacy Policy.