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Salesforce Administrator

3 months ago

New York, United States Harlem Children's Zone Full time

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned Salesforce Administrator for the Research and Evaluation Department.

The Salesforce Administrator will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.

Harlem Children's Zone seeks a Salesforce Administrator to join our Data Science team within the Research and Evaluation Department, reporting to the Director of Data Science. As a crucial team member, you will play a key role in providing day-to-day support, maintenance, and improvement of our enterprise-wide Salesforce instance. The ideal candidate is a forward-thinking individual with a solid technical background and experience in Salesforce administration and project management.

For more information, check out Want to Work at Harlem Children’s Zone. Here’s 7 Things You Need to Know.

Minimum Requirements

• High School Diploma; Bachelors Degree preferred

• 1-2 years of work experience, preferably in the nonprofit sector, or have completed the Admin Beginner and Intermediate trail on Trailhead

• Salesforce Administrator certification

Who You Are

• Strong understanding of Salesforce Administration best practices

• Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity

• Experience in Nonprofit Success Pack (NPSP) (strongly preferred), Education Cloud, Marketing Cloud, and Analytics Cloud.

• Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

• Excellent verbal and written communication skills, including ability to communicate effectively to both technical and non-technical audiences

• Strong data management abilities

• Be an active trailhead learner

What You’ll Do

• Serve as primary system administrator for HCZ Salesforce users

• Handle all basic administrative functions including user account maintenance, reports and dashboards, flows and other routine tasks

• Implement and enforce data quality best practices, including data cleaning and deduplication, to ensure accurate and reliable data within the Salesforce platform

• Document key policies, procedures, best practices and use cases specific to the organization

• Coordinate the evaluation, scope and completion of new development requests

• Perform data uploads with data acquired from primary or secondary data sources and maintain data integrity

• Assist in training of power users, and grow the Salesforce skill set across all departments

Schedule

· Monday through Friday (9am - 5pm)

· Hybrid (3 days in the office, 2 days remote)

Benefits

As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping the Evaluation Department thrive. We offer highly competitive salaries, a comprehensive benefits package, and growth opportunities.

Our exceptional full-time benefits include:

· Highly competitive base salaries

· Paid time off

· Employee referral bonus

· Career Advancement

· No-cost health insurance

· Life Insurance

· Short-and long-term disability

· Additional voluntary benefits

· Wellness discounts

· Commuter benefits

· Financial wellness perks

· Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)

We offer competitive salaries and a comprehensive benefits package. The salary range for this position is $70,000 to $75,000. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)