Current jobs related to Jr. Help Desk Support Analyst - Richmond - WadiTek

  • Help Desk Support Specialist

    1 month ago

    Richmond, Virginia, United States Lorven Technologies Full time

    Job Title: Help Desk Analyst 4At Lorven Technologies, we are seeking a highly skilled and experienced Help Desk Analyst 4 to join our team. As a Help Desk Analyst 4, you will be responsible for providing top-notch technical support to our end-users, ensuring that their computing devices and systems are operational and running smoothly.Key...

  • Help Desk Analyst

    1 month ago

    Richmond, United States Crescens Full time

    Job Title: Help Desk Analyst Location: Richmond, VA Duration: 4 MonthsJob description: The Help Desk Analyst provides technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors...

  • Help Desk Support Specialist

    3 weeks ago

    Richmond, Virginia, United States Serigor Inc Full time

    Job Title:Help Desk Analyst 2Job Summary:As a Help Desk Analyst 2 at Serigor Inc, you will be responsible for providing technical support and troubleshooting to users. This includes resolving issues with password resets, printer configurations, and break/fix instructions. You will also be responsible for escalating issues to Level 2 and Level 3 support as...

  • Help Desk Support Specialist

    1 month ago

    Richmond, Virginia, United States VTal Technology Solutions Full time

    Job Title: Help Desk AnalystVTal Technology Solutions is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.Key Responsibilities:Troubleshoot and Resolve Issues:...

  • Help Desk Support Specialist

    4 weeks ago

    Richmond, Virginia, United States Serigor Inc Full time

    Job Title:Help Desk Analyst 2Job Summary:As a Help Desk Analyst 2 at Serigor Inc, you will be responsible for providing technical support and troubleshooting to users. This includes resolving issues with password resets, printer configurations, and break/fix instructions. You will also be responsible for escalating issues to Level 2 and Level 3 support as...

  • Help Desk Analyst

    1 month ago

    Richmond, United States VTal Technology Solutions Full time

    Seeking a Help Desk Analyst for a contract role with a State Government organization in Richmond, VA. Job Description Troubleshoot, track and remediate issues on end user computing hardware and software systems. Provide Tier 1/11 end-user support at multiple office locations (Moorefield, EOC, and DTW). Advocate for the user and systems that allow for...

  • Help Desk Tech Support

    4 weeks ago

    Richmond, United States Atash Enterprises, LLC Full time

    DGS - Technical Support Analyst 3 - 100% ON SITEDGS Technical Support Analyst 3 ON-SITE, LOCAL CANDIDATES ONLY1 year durationIMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th Street. Parking is NOT provided for contractors. Pls make sure to share that with your candidate to avoid issues should they be selected. ABOUT THE ROLE The...

  • Help Desk Support Specialist

    1 month ago

    Richmond, Virginia, United States Serigor Inc. Full time

    Job SummaryWe are seeking a skilled Help Desk Analyst 2 to join our team at Serigor Inc. in Norfolk, VA. This is a 12+ month contract position that requires strong technical support and troubleshooting skills.Key ResponsibilitiesFilter and prioritize Help Desk calls, providing basic support and troubleshooting for issues such as password resets, printer...

  • Help Desk Support Specialist

    1 week ago

    Richmond, Virginia, United States Serigor Inc. Full time

    Job SummaryAs a Help Desk Analyst 2 at Serigor Inc., you will be responsible for providing top-notch technical support to our clients. Your primary goal will be to resolve customer issues in a timely and efficient manner, escalating complex problems to higher-level support teams as needed.Key ResponsibilitiesFilter and prioritize Help Desk calls, providing...

  • Help Desk Analyst 2

    1 month ago

    Richmond, United States Serigor Inc Full time

    Job Title: Help Desk Analyst 2 (Onsite) Location: Norfolk, VA Duration: 12+ Months Job Description: Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT applications support or call...

  • Help Desk Support Specialist

    2 weeks ago

    Richmond, Virginia, United States Serigor Inc Full time

    Job Title:Help Desk Analyst 2Job Summary:Provide exceptional technical support to customers by resolving issues efficiently and effectively. Utilize strong analytical and problem-solving skills to troubleshoot and resolve technical issues, escalating complex problems to Level 2 and Level 3 support teams as needed.Key Responsibilities:Filter and prioritize...

  • Jr Data yst

    2 months ago

    Richmond, United States Global Channel Management, Inc Full time

    Jr. Data Analyst needs 3 years experience Jr. Data Analyst requires: SQL queries Python for automation and orchestration Visualization tools: Tableau / any other will work Customer satisfaction analysis Some understanding of business matrix creating definitions SQL Logics. Understands how customers are responding to emails text msg push notifications...

  • Help Desk Support Specialist

    2 weeks ago

    Richmond, Virginia, United States Lorven Technologies Full time

    Job Summary:As a Help Desk Analyst 4 at Lorven Technologies, you will be responsible for providing top-notch technical support to our end-users. Your primary goal will be to troubleshoot, track, and remediate issues on end-user computing hardware and software systems.Key Responsibilities:• Provide Tier 1/2 end-user support at multiple office locations,...

  • Help Desk Analyst

    4 weeks ago

    Richmond, United States Innosoul inc Full time

    Job ID: VA-747803 Onsite/Local Desktop Support/Help Desk Analyst with multimedia/video/A/V, hardware/software/peripheral/mobile/network repair, K-12/school/University experienceLocation: Richmond, VA(VSU)Duration: 2 monthsPositions: 2(2)Skills:Assist the Lead IT Specialist by serving as a technical experts with smart class rooms, academic labs, and...

  • Help Desk Support Specialist

    1 week ago

    Richmond, California, United States Serigor Inc Full time

    Job Title:Help Desk Support SpecialistJob Description:We are seeking a skilled Help Desk Support Specialist to join our team at Serigor Inc. As a Help Desk Support Specialist, you will be responsible for providing technical support and troubleshooting to our clients.Key Responsibilities:Filters Help Desk calls and provides basic support and...

  • Help Desk Analyst 4

    1 month ago

    Richmond, United States Lorven Technologies Full time

    Role: Help Desk Analyst 4 Location: Richmond, VA 23236 - Onsite Interview Process- In Person Only Job Description: Troubleshoot, track and remediate issues on end user computing hardware and software systems. Provide Tier 1/11 end-user support at multiple VDEM office locations (Moorefield, EOC, and DTW). Advocate for the user and systems that allow for...

  • Help Desk Support Specialist

    3 weeks ago

    Richmond Heights, Virginia, United States 22nd Century Technologies Full time

    Job Title: Help Desk SupportWe are seeking a highly skilled and experienced Help Desk Support professional to join our team at 22nd Century Technologies.Job Summary:The Help Desk Support Tech will serve as a primary liaison for the Conference Center and be responsible for the collaboration, coordination, and troubleshooting of departmental meetings. In...

  • Help Desk Support Specialist

    2 weeks ago

    Richmond Heights, Virginia, United States 22nd Century Technologies Full time

    Job Title: Help Desk Support **Job Summary:** We are seeking a highly skilled and experienced Help Desk Support professional to join our team at 22nd Century Technologies. The successful candidate will provide technical support and assistance to our employees, ensuring the smooth operation of our Conference Center and IT systems. **Key...

  • Help Desk Support Specialist

    1 month ago

    Richmond, Virginia, United States InterSources Full time

    Job SummaryAs a Help Desk Support Specialist at InterSources, you will be responsible for managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. The ideal candidate will possess excellent soft skills and thrive in a challenging user environment.Key ResponsibilitiesTriage and Manage...

  • Help Desk Support Specialist

    2 weeks ago

    Richmond, Virginia, United States InterSources Full time

    Job Summary:As a Help Desk Support Specialist at InterSources Inc, you will play a critical role in managing and triaging incidents and requests through ServiceNow. This position requires excellent soft skills and the ability to thrive in a challenging user environment. Key Responsibilities:Triage and Manage Incidents: Utilize ServiceNow to efficiently...

Jr. Help Desk Support Analyst

2 months ago

Richmond, United States WadiTek Full time

Position: Jr. Help Desk Support Analyst

Location Richmond, VA

Interview Type: In-person

Candidates must be willing to come on-site

  • Troubleshoot, track, and remediate issues on end-user computing hardware and software systems
  • .Provide Tier 1/11 end-user support at multiple state client office locations (Moorefield, EOC, and DTW)
  • .Advocate for the user and systems that allow for greater efficiencies within the scope of security standards
  • .Exhibit personal integrity regarding providing users with the best solutions, while guiding users on how to best utilize the systems
  • .Deliver IT support to ensure all end-user computing devices and systems for all office locations are operational. End-user computing devices include but are not limited to, computer equipment, standard COTS software applications, peripheral devices, network copiers, printers, and fax machines
  • .Ensures day-to-day operations for agency end users by monitoring the VCCC Help Desk tickets and internal Request Tracker. Review queue, action or assign those for IT Help Desk, and escalate as needed
  • .Provide maintenance and update of all end-user computing devices (laptops, desktops, peripherals, network accounts, etc.)
  • .Develop and maintain documentation on the MS Teams sites to assist users and business units in supporting day-to-day technology needs
  • .Coordinates, tracks, and updates information on hardware assets in the CMDB (system of record)
  • .Provides timely and effective communications regarding readiness status within assigned deadline
s