IT System Support Specialist NASA MSFC

3 weeks ago

Huntsville, United States Anakim Consulting Full time

Title
IT System Support Specialist NASA MSFC

EOE Statement
Anakim Consulting is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regards to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Description

Position: IT System Support Specialist (US Citizens Only)

Federal Government Full Background Investigation Required Prior To Start and Must Be Able to Obtain and maintain a Public Trust Clearance

PLEASE NOTE:

Education , Technical Certifications, Employment History AND Employer References Subject to Strict Verification due to Federal Requirements

Location: Huntsville, Alabama (Occasional travel to Greenbelt, Maryland may be required in the first year of employment to support training)

Description/Responsibilities:

Anakim Consulting is seeking an IT System Support Specialist at NASA's Marshall Space Flight Space Center. The contract provides high quality integrated communications services for secure voice, video and data solutions and services to NASA customers worldwide. This position supports ensuring that Telemetry and Command data flows for NASA's spacecraft and aeronautical missions flow smoothly.

Position Requirements

Responsibilities

  • Use a variety of network management and diagnostic tools for monitoring, troubleshooting communications-related problems for NASA's Mission Network known as NASCOM
  • Monitoring and some maintenance assistance will be required of Cisco Routers & Switches, Junipers Routers
  • Operating NASA unique hardware items is also required
  • Candidate will support the network's operations and day-to-day activities in support of NASA missions
  • Working directly with other NASA centers and customers to help resolve real-time network and dataflow problems which are unique to NASA
  • Candidate will be involved in several activities including the testing and implementation of new network services
  • Position is in the NASCOM Mission Alternate Operating Facility (MAOF), a 24X7 network operation center, that will be fully integrated with the NASCOM Operations Management Center in Greenbelt, Maryland.
  • The MAOF will require supporting non-standard shifts, weekends and holidays.
  • Candidates must be able to pass both a written and practical certification test associated with the operations of the Mission Network within 180 days of hire.

Required Skills:

  • Bachelors degree and 4 years experience
  • Knowledge of TCP/IP technology
  • Knowledge of IP Addressing and subnet masking
  • Excellent writing and oral communications skills
  • Hands-on experience with standard industry products eg. Cisco, Juniper, and Ciena
  • Effective communicator and able to coordinate network and customer issues with other technical sections
  • Ability to multi-task and respond quickly to real-time dataflow issues.
  • Ability to work non-standard work hours/shifts
  • Pleasant personality
  • Knowledge of Network Monitoring tools, eg. NNMi, Specturm, MRTG, CACTI
  • Experience in supporting Wide Area Networking connectivity

Desired Skills:

  • Knowledge of normal trouble ticket processes
  • Knowledge and hands on experience with data analyzers, network probes and other network diagnostic and performance measurement devices
  • Experience in performing traceroutes, executing ping test
  • Experience in WAN protocols such as SONET and MPLS
  • Experience working with Commercial Carrier service providers, e.g., AT&T, Verizon
  • Knowledgeable of transmission principals including T1, T3, DS-3 &OC-3/48;
  • Knowledge of serial interfaces including RS232, V.35 and RS 449 preferred.
  • Knowledge of Linux

Desired Certifications / Training:

  • Current holders of either a CCNA, CCNP or JNCIA


Full-Time/Part-Time
Full-Time

Position
IT System Support Specialist NASA MSFC

About the Organization
Anakim Consulting is a privately held small company that provides growth opportunities for employees. Come join our team

This position is currently accepting applications.

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