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call center agent
2 months ago
call center agent. san antonio , texas posted june 14, 2024 job details summary $19.50 - $20 per hour temp to perm no requirements category business and financial operations occupations referenceAB_4554493 job details Are you seeking an opportunity to get your foot in the door with a major financial in the west San Antonio area for an onsite role? Randstad is hiring for a very exciting opportunity where you will be a part of a dynamic team and supporting customers in a call center enviornment. The role will begin on August 19th with potentially other classes If you feel like the job details below would be a great fit for you, please today A criminal background check that goes back to the age of 18 years old is required via fingerprint Please note shifts start as early as 5am-12pm (you select the best times) You will be required to work a weekend day. No time off is allowed during the first 7 weeks of training salary: $19.5 - $20 per hour shift: First work hours: 8 AM - 4 PM education: No Degree Required Responsibilities Shift start times are from 5am - 12pm & working a weekend day is required You will work as a Customer Service Rep with the company's Consumer Lending department and will be responsible for providing quality customer experience while working to resolve customer's complaints/enquiries. Responsible for reviewing the customer's credit card profile, payments, reviewing accounts, assisting the customer understand their balances Inbound Call Center: 60-80 calls per day Will transfer more escalated calls to another department The essential functions of this role include: working weekends Skills Call Center Customer Service Retail Sales Customer support Active Listening Banking Operations Qualifications Years of experience: 1 year Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. get in touch we are here to help you with your questions. CW clara williams clara.williams@randstadusa.com
