Scheduler

1 month ago


Grand Rapids, United States Premiere Property Services Full time

Premiere Property Services is a leading property service and renovation company dedicated to delivering high-quality products and services to our customers. With a strong commitment to excellence and innovation, we are seeking a highly organized and detail-oriented individual to join our team as a Scheduler. As a Scheduler, you will play a crucial role in ensuring efficient coordination and scheduling of various tasks and appointments, contributing to the smooth operation of our organization.

Duties and Responsibilities including but not limited to:

  • Coordinate Appointments: Answer phones and emails, schedules, and confirm daily jobs, and inputs customer data into company system (salesforce).
  • Communication: Communicate scheduling changes and updates to relevant parties promptly and efficiently.
  • Documentation: Maintain detailed records of appointments, schedules, and related activities.
  • Problem Solving: Anticipate and resolve scheduling conflicts effectively to optimize productivity.
  • Collaboration: Collaborate with various departments and customers to coordinate schedules based on availability and priorities.
  • Customer Service: Provide exceptional customer service by promptly responding to scheduling inquiries and requests.
Requirements and qualifications:
  • Proven experience as a scheduler or in a similar role, demonstrating excellent organizational skills.
  • Knowledge of scheduling with Salesforce.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Attention to detail and accuracy.
  • Problem-solving skills and ability to adapt to changing schedules and priorities.
  • Excellent customer service orientation.

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