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Salesforce CRM Developer

2 months ago

Muncie, United States IvyTech Full time

GENERAL PURPOSE AND SCOPE OF THE POSITION:
Under the direction of the Executive Director, provides developer support for the College's Salesforce platform. This also involves technologies that integrate with Salesforce that are aligned with the vision, mission, and priorities of the College.

MAJOR RESPONSIBILITIES:

  • Supports multi-org Salesforce CRM environment, utilizing Education Data Architecture (EDA) and Sales Cloud technologies.
  • Responsible for the development of functionality, including business enhancements, user account maintenance, activity and events, workflows, data structures, integrations, and other routine tasks.
  • Provides technical evaluation and completion of new development requests and potential road map technical evaluations.
  • Supports the definition of complex application development, administration, and programming standards and the collaboration with the technical team to validate business requirements and any considerations (security, scalability, limits),
  • Responsible for assisting in overseeing release management in our Salesforce platform, ensuring the team is properly utilizing DevOps deployment tools and best practices.
  • Supports Salesforce CRM data feeds and other integrations and maintains all technological resources associated with end users.
  • Develop Apex (classes and triggers) Visualforce, (based on specific requirements) to extend Salesforce in order to support business requirements.
  • Custom User Interface development, including Visualforce pages/Lightning pages, Aura Components and Lightning Web Components,
  • Adhere to Salesforce best practices, maintain code documentation, and write/maintain test classes for all custom development
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

SUPERVISION RECEIVED: Director of CRM Operations

SUPERVISION GIVEN: None

EDUCATION AND EXPERIENCE:
  • Salesforce CRM development education or equivalent experience is required.
  • Salesforce Platform Developer certification is required.
  • Must have a strong understanding of Apex, Visualforce, HTML, CSS, and other programming languages.
  • Understanding of DevOps Release Management. Experience with Copado preferred.
  • Understanding Delivery and Project Management frameworks, methodologies, and practices (Waterfall, Agile, Scrum) preferred.
  • Must demonstrate the ability to meet deadlines handle and prioritize requests with a positive attitude.
  • Must be a creative and analytical thinker with strong problem-solving skills.
  • Exceptional verbal and written communication skills required; must be a good listener.
  • Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.


*This is a hybrid position that will require some time worked from the physical campus work location in Indianapolis, IN. In compliance with the College's Out of State Workers Policy, only candidates who will reside in and work from the states of Indiana, Illinois, Kentucky, Michigan and Ohio will be considered for this position.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.