Desktop Support Specialist
1 week ago
Location : Dallas TX ( Work from Office )
Role Description:
Note : Candidate should be bilingual(Spanish).
End User Support Experience
o Three to four (3-4) years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
- Good Customer management skill,
- Good in oral and written communication
- Able to interact and work with customer at different levels.
- Self- Driven and result oriented.
- Really passionate about the work
- Ability to work with deadlines and complete tasks on time.
- Hands on experience in installing & troubleshooting hardware issues for Laptop, Desktop, Printers and accessories
- Basic knowledge of enterprise LAN, WAN, Server setups and concepts. Ability to perform smart and physical assistance activity under instruction, at sites.
- Ability to lift / move computer equipment weighing up to 50Lbs.
- Conference room A/V equipment assistance & troubleshooting
- Basic VOIP phone configuration & troubleshooting
- Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability
- Skilled in desk side support for Installing & troubleshooting Operating Systems (Win 7/ Win 10 / MAC / Linux)
- Experience with Anti-spyware and Anti-virus software.
- Basic installation and troubleshooting of standard software's / application like Adobe, browsers
- Basic installation and troubleshooting of office applications (O365, Outlook, Excel, Word, PowerPoint, Teams, Skype, OneDrive)
- Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP working principles
- Basic understanding on Data backups,
- Basic understanding and troubleshooting for VDI, SCCM
- Basic configuration & troubleshooting of Apple machines /mobile devices
- Contribution towards creating KB article
- Ensuring all SRQs, Incidents are addressed within stipulated SLA timelines
- Knowledge and experience on Service requests and incident management process,
- Preferably with an associate degree in Electronics and CompTIA A+ Certification.
Knowledge and experience of ticketing tools (ServiceNow / Remedy etc
-
Desktop Support Specialist
2 weeks ago
Dallas, United States Mando Technologies Full timeMando Technologies is specializes in helping organizations make the most of their information assets. From acquiring, organizing, analyzing, and delivering data to closing the loop by integrating intelligence into the operations of the enterprise, Mando Technologies covers the full spectrum of Business Intelligence. Job Description: We are seeking a skilled...
-
Desktop Support Specialist
7 days ago
Dallas, United States Mando Technologies Full timeMando Technologies is specializes in helping organizations make the most of their information assets. From acquiring, organizing, analyzing, and delivering data to closing the loop by integrating intelligence into the operations of the enterprise, Mando Technologies covers the full spectrum of Business Intelligence. Job Description: We are seeking a Desktop...
-
Desktop Support Specialist in Dallas
4 weeks ago
Dallas, Texas, United States Virtual Service Operations Full timeJob Opportunity: Desktop Support in DallasVSO is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support specialist in Dallas, TX.In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:Provide workstation software break-fix...
-
Desktop Support Specialist
1 month ago
Dallas, Texas, United States Syntricate Technologies Full timeJob Title: Desktop Support EngineerJob SummaryWe are seeking a highly skilled Desktop Support Engineer to join our team at Syntricate Technologies. The successful candidate will be responsible for providing technical support and troubleshooting for desktop and laptop computers running Windows and Mac OS environments.Key ResponsibilitiesProvide technical...
-
Desktop Support Specialist
1 week ago
Dallas, United States Futran Tech Solutions Pvt. Ltd. Full timeRole: Desktop Support SpecialistLocation : 1807 Ross Avenue, Suite 460, Dallas, TX 75201Role Description:End User Support Experience o Three to four (3-4) years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the...
-
Desktop Support Specialist
1 month ago
Dallas, Texas, United States Diverse Lynx Full timeJob Summary: We are seeking a skilled Desktop Support Engineer to join our team at Diverse Lynx LLC. The ideal candidate will have a strong background in computer software, operating systems, hardware, and networking. Key Responsibilities: Troubleshoot and repair laptops, desktops, monitors, printers, and company-owned mobile devices. Configure and image...
-
Desktop Support Specialist in Texas
1 month ago
Dallas, Texas, United States Virtual Service Operations Full timeOpportunity:Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Texas.In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:Provide Workstation Software Break Fix supportIMAC -...
-
Desktop Support Specialist
4 weeks ago
Dallas, Texas, United States VC5 Consulting Full timeDesktop Support Technician Role We are seeking a skilled Desktop Support Technician to join our team at VC5 Consulting. In this role, you will be responsible for providing first-level technical support to our clients, resolving computer hardware and software issues, and escalating complex problems to senior technicians.Key Responsibilities:Resolve computer...
-
Desktop Support Specialist
4 weeks ago
dallas, United States Franklin Fitch Full timeDo you want to provide exceptional desktop support in a dynamic IT environment?Are you looking for a role that values client satisfaction and operational excellence?If these questions resonate with you, you may be a great fit for this opportunity! This firm is seeking an experienced Desktop Support Professional to deliver top-notch helpdesk and systems...
-
Desktop Support Specialist
2 weeks ago
dallas, United States Franklin Fitch Full timeDo you want to provide exceptional desktop support in a dynamic IT environment?Are you looking for a role that values client satisfaction and operational excellence?If these questions resonate with you, you may be a great fit for this opportunity! This firm is seeking an experienced Desktop Support Professional to deliver top-notch helpdesk and systems...
-
Desktop Support Specialist
4 weeks ago
Dallas, United States Franklin Fitch Full timeDo you want to provide exceptional desktop support in a dynamic IT environment?Are you looking for a role that values client satisfaction and operational excellence?If these questions resonate with you, you may be a great fit for this opportunity! This firm is seeking an experienced Desktop Support Professional to deliver top-notch helpdesk and systems...
-
Desktop Support
2 months ago
Dallas, United States VC5 Consulting Full timeDesktop Support Position Summary: In this role, the Desktop Support Technician will be responsible for first-level problem determination, problem/incident recording, and problem escalation for supported products and services. These products and services include networks, client/server systems, PC and Mac desktops, desktop application software, peripheral...
-
Desktop Support
2 weeks ago
Dallas, United States SAIC Full timeDescription Do you enjoy resolving desktop computer issues? If so, come join our dynamic team providing support to government agencies with Tier-1 and Tier-2 support. We are looking for a self-starting, highly motivated candidate to provide first level Help Desk and Desktop Support. In the position, you will be providing both phone support for those with...
-
Desktop Support Technician
6 days ago
Dallas, United States Clearpoint Full timeTITLE: Desktop Service Desk Support Technician CLIENT: Manufacturing LOCATION: Dallas Fort Worth, Texas TYPE: Contract-to-Hire with intent to go Permanent SALARY or RATE: DOE URGENCY: ASAP SUMMARY: We are seeking entry-level Desktop/Service Desk Support professionals to join our team. The ideal candidates will be responsible for troubleshooting service...
-
Desktop Support Analyst
1 month ago
Dallas, United States Robert Half Full timeJob DescriptionJob DescriptionWe are looking for a skilled Desktop Support Analyst to join our team in Dallas, Texas. In this role, you'll be tasked with managing and maintaining client relationships as well as their network systems. You'll also be responsible for managing and maintaining desktop environments, initiating system updates, and hardware...
-
Desktop Support Engineer
1 month ago
dallas, United States Insight Global Full timeRequired Skills and Experience -3+ years' experience as a Desktop Support Engineer-Experience troubleshooting both hardware and software issues-Experience with basic networking, such as IDF's, racking/stacking, routing/switching, and wireless access points-White glove deskside support-Experience with a Windows environmentNice to Have Skills and...
-
Desktop Support Engineer
2 months ago
Dallas, United States Insight Global Full timeRequired Skills and Experience -3+ years' experience as a Desktop Support Engineer-Experience troubleshooting both hardware and software issues-Experience with basic networking, such as IDF's, racking/stacking, routing/switching, and wireless access points-White glove deskside support-Experience with a Windows environmentNice to Have Skills and...
-
Desktop Support Technician
1 month ago
dallas, United States VC5 Consulting Full timeDesktop SupportPosition Summary:In this role, the Desktop Support Technician will be responsible for first-level problem determination, problem/incident recording, and problem escalation for supported products and services. These products and services include networks, client/server systems, PC and Mac desktops, desktop application software, peripheral...
-
Desktop Support Technician
3 weeks ago
dallas, United States VC5 Consulting Full timeDesktop SupportPosition Summary:In this role, the Desktop Support Technician will be responsible for first-level problem determination, problem/incident recording, and problem escalation for supported products and services. These products and services include networks, client/server systems, PC and Mac desktops, desktop application software, peripheral...
-
Desktop Support Technician
2 months ago
Dallas, United States VC5 Consulting Full timeDesktop SupportPosition Summary:In this role, the Desktop Support Technician will be responsible for first-level problem determination, problem/incident recording, and problem escalation for supported products and services. These products and services include networks, client/server systems, PC and Mac desktops, desktop application software, peripheral...