Desktop Support Specialist
4 weeks ago
Do you want to provide exceptional desktop support in a dynamic IT environment?
Are you looking for a role that values client satisfaction and operational excellence?
If these questions resonate with you, you may be a great fit for this opportunity This firm is seeking an experienced Desktop Support Professional to deliver top-notch helpdesk and systems support. You’ll work collaboratively to support over 200 users across a diverse technology landscape, including Windows and MacOS devices, Apple mobile devices, Hybrid AD, and M365.
This role involves hands-on troubleshooting, white glove support, and facilitating employee onboarding and offboarding.
What you need:
- 5+ years of experience in IT Support.
- Strong expertise in Windows 10/11, Active Directory, and M365.
- Familiarity with MacOS and iPhone support.
- Experience with endpoint management, patching, and security platforms.
- Excellent customer service and communication skills.
- Positive attitude and resourcefulness in troubleshooting.
- Experience with SCCM, Intune, and ITIL processes is a plus.
- Relevant certifications like A+, M365 Fundamentals, or Security Fundamentals are preferred.
What you will receive:
- Highly competitive compensation package.
- 401k with company match.
- Vacation, sick time, and company-paid holidays.
- Multiple medical plan options.
If this opportunity sounds interesting to you, please apply now
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