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Account Installation Specialist

3 months ago

Charleston, United States Cogent Technology Resource LLC Full time
Job Description

Job Description

ARE YOU A JACK OF ALL TRADES LOOKING TO WORK ALONG SIDE A PROFESSIONAL, FUN GROUP OF HEALTHCARE IT EQUIPMENT INSTALLERS?

We are a unique group of skilled technicians who install equipment in healthcare facilities. Very few construction and A/V installers have what it takes to navigate the healthcare environment but those who can work at Cogent. Our team is appreciated and compensated for using their diverse skills to ease the burden of Facilities and IS staff. We are a fast paced, growing company that has a rare opportunity for an individual who wants to up their game. Get out of the weather and work in a cleaner, safer, and more comfortable setting where you can have an impact on people who are healing and being healed.

Cogent is a custom technology hardware integrator for the healthcare industry. We support hospital IT, Biomed, Engineering and AV departments. We consult, sell, install and support a variety of technologies for healthcare facilities. Currently we are seeking a skilled Installation Technician to work in the Charleston, Augusta, and Columbia areas.

Essential Job Functions:

  • Install and service specialized medical IT mounting hardware and attached equipment.
  • Maintain tools, equipment and stock in company van
  • Account management: Conduct walk throughs and build relationships at Charleston, Augusta, and Columbia hospitals
  • Post-construction installation of medical equipment mounting hardware
  • Problem solving skills
  • Perform installations and prep sites with backing if needed
  • Comfortable working with computer software for back-end documentation
  • Cooperation with the Sales Team, Technicians and Management
  • Build rapport with customers and manage customer expectations to ensure a positive experience
  • Willingness to travel

Core Competencies:

  • Keeps his/her manager informed about progress and problems; avoids surprises.
  • Ensures that regular, consistent communication takes place and that others involved in a project or effort are kept informed about developments and plans.
  • Is able to explain the roles and responsibilities of team members and how the team works together to accomplish tasks.
  • Knows when to escalate critical issues to management, if own efforts have not succeeded.
  • Quickly and effectively solves customer problems in a way that meets customer expectations.
  • Presents a cheerful, positive manner with customers and always lets customers know he/she is willing to work with them to meet their needs.
  • Acts confidently in uncertain circumstances; works effectively in ambiguous situations.

Requirements and Qualifications:

  • Minimum requirements needed to submit resume:
  • Highly skilled; 3+ years minimum of prior construction, Low voltage or AV experience a plus.
  • The ability to lift up to 50 lbs, climb ladders, and install equipment in unusual and sometimes difficult positions
  • An ability to work independently and as part of a team
  • An ability to keep organized in a fast paced, constantly changing environment
  • Self-starter that requires minimal supervision
  • Excellent verbal and organizational skills
  • Must have Covid Vaccine

Working Conditions:

The Installation Technician must be able to…

  • Install equipment in unusual and sometimes difficult positions, such as under work surfaces
  • Have the ability to climb ladders
  • Have the ability to lift up to 50 lbs
  • This job may require some work on weekends and/or evenings (10%).
  • This job may require some overnight travel (10%)

Preliminary screening:

  • To be considered for employment, a candidate must have
  • Ability to pass a criminal background check
  • Ability to pass a pre-employment drug test
  • Willingness to update immunization records and flu shot records
  • Current Covid Vaccination
  • A clean driving record
  • Willingness to take a personality test

Company Description

Cogent Technology Resource specializes in providing comprehensive technology solutions to healthcare facilities. We work closely with hospital IT, Biomed, Engineering, and AV departments to consult, sell, install, and support a variety of technologies. Our goal is to make our customers look good by delivering confidence and empowering healthcare professionals to perform their duties at the highest level.

Company Description

Cogent Technology Resource specializes in providing comprehensive technology solutions to healthcare facilities. We work closely with hospital IT, Biomed, Engineering, and AV departments to consult, sell, install, and support a variety of technologies. Our goal is to make our customers look good by delivering confidence and empowering healthcare professionals to perform their duties at the highest level.