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Party Coordinator

2 months ago

Hanover Twp, United States Lahn Hospitality and Amusement Group Full time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category
Group Sales

Description

SUMMARY:

This position is an important role to the success of The Funplex and will be actively involved in the daily sales, events and group outings within the facility. This position is responsible for developing and managing incoming sales call and parties, while coordinating with a team of hosts to ensure each event exceeds the expectations of our clients and their guests.

Duties and Responsibilities:
  • Coordinate and execute all parties
  • Manage all contracts, secure deposits and finalize client payments according to policies
  • Book Birthday Parties
  • Manage inbound Birthday Parties
  • Aggressively solicit and generate new party
  • Work with party hosts to ensure guests' satisfaction
  • Greet and assist guests in the party rooms
  • Handle the process of orders with accuracy and timeliness
  • Store and sort financial and non-financial data in electronic form and present reports
  • Respond to complaints from guests
  • Coordinating the sales team by managing schedules, filing important documents and communicating relevant information to the team
  • Inform clients of unforeseen delays or problems
  • Monitor Hosts progress, identify shortcomings and propose improvements
  • Report problems with guests, or facility operation
  • Other duties as assigned by management or needed by the business
  • Perform his or her job in a friendly, courteous manner at all times
Knowledge, Skills and Abilities:
  • Leadership - Ability to lead people and maintain a visible leadership role in appropriate credibility throughout the organization, management and employees.
  • Communication - Highly developed interpersonal, verbal and written communication skills, including presentation skills; ability to communicate clearly, concisely and persuasively.
  • Decisiveness - Ability to handle detailed and complex problems and make timely decisions.
  • Focus - Ability to set and meet strategic objectives, plans and time schedules; ability to effectively establish and organize competing priorities; maintain a steadfast commitment to detail.
  • Self-Motivation/Initiative - Demonstrates ability to take initiative and executes to accomplish strategic objectives.
  • Flexibility - Ability to handle multiple priorities simultaneously and maintain a flexible work schedule to meet various demands for multiple concurrent projects; willingness to work nights, weekends, and holidays.
The Party Coordinator must be fluent in all aspects of operations with knowledge of attractions, sales material, packaging and hours of operations. This position must possess excellent communication skills, as well as managing all assigned hosts
  • Reports to : Director of Sales
  • Supervises: Birthday Party Hosts

Equal Opportunity Employment

The Funplex is committed to a policy of equal opportunity of race, color, sex, religion, national origin, age, disability, pregnancy, sexual orientation, or any other basis protected by law. We are committed to administering our personal actions in accordance with applicable laws. This policy applies to all employment decisions including hiring, promotion, discipline, discharge, or other employment decisions.

Full-Time/Part-Time
Full-Time

Shift
Rotating Days and Evenings

Position
Party Coordinator

About the Organization
Lahn Hospitality Group is a growing family-owned company comprised of a variety of hospitality businesses including amusement parks, a hotel, restaurants, bars, golf courses and more.

Since 1997 The Funplex has owned and operated an amusement park company with three locations along the East Coast. Two locations are in New Jersey with one additional small footprint park in Myrtle Beach, South Carolina which opened in 2021. The parks are a combination of family-friendly and thrill amusement rides, waterparks, bowling centers, and arcades.

In December 2021, Lahn Hospitality Group purchased The Legacy Club in Cherry Hill, NJ, a country club with a prestigious golf course and membership. The club underwent significant renovation including a new restaurant, atrium event facility, and much more. In the fall of 2023 LHAG opened its first dual branded hotel, La Quinta and Hawthorn Suites, complete with 125 rooms and the first in the area to combine two different Wyndham brands.

This position is currently accepting applications.

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