Dispute Resolution Specialist/Dispute Resolution Program Specialist

19 hours ago

Tucson, United States Arizona Superior Court in Pima County Full time
Salary: $20.10 - $21.86 Hourly

Location : Tucson 85713, AZ

Job Type: Full Time

Job Number: 5767-1124

Department: Court Children and Family Services

Opening Date: 11/13/2024

Salary Grade:: 6

FLSA Status:: Non-Exempt

Purpose of the Position

Facilitates pre-hearing conferences in dependency cases and performs specific administrative tasks in support of professional court mediators in the Pima County Juvenile Court Dispute Resolution Program. Coordinates an assigned caseload involving knowledge of alternative dispute resolution processes, legal procedures, court hearings, rules of court, statutes, and legal documents for specific legal disputes.
Essential Functions

  • Exercises initiative and judgment supporting court mediators, making decisions regarding case-flow management of assigned cases scheduled for dispute resolution processes by effectively coordinating referrals and drafting relevant legal documents.
  • Facilitates pre-hearing conferences pursuant to statutes, rules, policies, and best practices.
  • Creates and maintains case files and records, inputs and retrieves relevant and accurate information from various sources.
  • Prepares, drafts, processes, and finalizes legal documents for dispute resolution processes, including court orders, agreements, notices, outcome reports, and pre-hearing conference forms, as well as correspondence and memoranda using E-Docs, AGAVE, and word processing programs.
  • Monitors and coordinates the court mediators' calendars by entering data into an automated and manual division calendar from minute entries, court documents, and pleadings. Monitors and coordinates the court mediators' administrative blocks in an automated and manual division calendar.
  • Actively maintains all assigned case files to ensure legal requirements and deadlines are met.
  • Maintains each case file with absolute confidentiality
  • Performs research and case file reviews when necessary to respond to inquiries from parties, attorneys, management, and/or division staff regarding legal references, calendar events, status of services, and/or solving problems. Makes decisions regarding access to information in relation to the requests based on direction given, court policy, and statute authorization.
  • May assist the court mediators in dispute resolution sessions and demonstrates sensitivity to diverse family dynamics.
  • Coordinates attendance of language interpreters, as needed.
  • Coordinates scheduling of conference rooms or courtrooms, as needed.
  • Schedules, tracks, and enters outcomes of dispute resolution sessions, hearings, and trials for mediators and judicial divisions, and enters the dates into the court's automated tracking system, AGAVE.
  • Assists in developing and updating master files and forms.

Minimum Qualifications

Associate Degree and two years of court, legal or professional office environment with legal documents; or a High School Diploma or equivalent G.E.D certificate and four years of progressive administrative work experience in a court, legal, or professional office environment with legal documents; or an equivalent combination of experience, training, and/or education approved by Human Resources.

Preferred Qualifications: Preference may be given to candidates who possess a paralegal certificate, a legal document preparer certification, have one-year work experience in conducting Dispute Resolution processes, and/or completed a standard 40-hour Mediation training. Or, a Bachelor's Degree and one year of work experience in a court, legal, or professional office environment.

Licenses, Certificates & Physical Conditions

LICENSES AND CERTIFICATES:
None required.

PHYSICAL DEMANDS/WORKING CONDITIONS:
Typically performs duties in an office environment and may lift material and/or equipment 20 pounds or less.

The Arizona Superior Court in Pima County and the Pima County Juvenile Court Center offer the same benefits as those offered to other employees working for Pima County. We offer a competitive benefits package to benefits eligible employees, which includes medical, dental, life insurance, flexible spending accounts, paid vacation and sick leave. Some benefits require contributions by employees in addition to contributions made by the employer. Please see the link below for a complete description of the offerings.

Retirement Plan participation is mandatory for all eligible employees to include a mandatory pre-tax pay deduction. Current rates can be viewed here:

Education Reimbursement Program: The program will provide up to $5,250 per calendar year towards the cost of tuition, required books, registration fees, and laboratory fees. The Employee's lifetime maximum benefit would be for reimbursement of one Bachelor's degree and one Master's degree.

Full-time employees of government organizations may be able to receive student loan forgiveness under the Public Service Loan Forgiveness Program. For more information click

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