Customer Relations Manager
2 weeks ago
Experienced Automotive Customer Relations Manager/Reputation Management
Mike Calvert Toyota - Join our team-Join our family
Mike Calvert Toyota is looking for a Automotive Experienced Customer Relations Manager with expertise in Social Media and Reputation Management. The perfect candidate would have Social Media expertise and would be responsible for maintaining the dealership's on line reputation. This position reports directly to the General Manager to ensure that our customers are being heard and that their concerns are being addressed. You would also work with community outreach programs that Mike Calvert Toyota proudly supports. This job is a perfect fit for someone who understands what an important role social media plays in business today and can be a liaison between the dealership and our customers, both internal and external You have the power to influence positive change across the dealership Only candidates with automotive experience will be considered.
Why Mike Calvert Toyota ?
Mike Calvert Toyota is a company where our people come first. We are family owned and operated and are very proud to support our community. We believe our employees are our biggest asset and we work as a team to insure the customer experience.
Influencer Management:
- Manage social media and online reputation
- Manage social content on Google, Facebook, twitter, Instagram, LinkedIn Yelp, and BBB
- Respond to customer concerns and work with management to address trends
- Hold management accountable for their individual departments and their public reputation
- Manage Toyota CXI survey responses, reviews and alerts in regards to dealership experiences
- Responsible for Customer Experience Center Responses
- Monthly Round Tables to address process breakdowns
- Community outreach
- Coach and train employees regarding the customer experience
- Strong Social Media presence and expertise
- Automotive experience strongly recommended
- Bilingual helpful
- Great communicator- Listening skills, written and verbal
- Proficient in Word, PowerPoint and building reports
- Organized, detail oriented
- Adept at Conflict Resolution
- Strong leadership skills.
- Organize and facilitate meetings
- Saturdays required with a week day off
Please submit your resume for consideration. Compensation is commensurate with expertise.
-
Customer Service Representative
2 weeks ago
Houston, United States Eminence Relations Inc Full timeJob DescriptionJob DescriptionEminence Relations is a customer-centric organization committed to delivering top-notch service to our valued clients. We are currently seeking a dedicated and detail-oriented Customer Service Operations Coordinator to join our team. If you thrive in a fast-paced, customer-focused environment and possess exceptional...
-
Customer Service Representative
2 weeks ago
Houston, United States Eminence Relations Inc Full timeJob DescriptionJob DescriptionBenefits:Company partiesFree food & snacksHealth insuranceOpportunity for advancementSigning bonusTraining & development Eminence Relations is a customer-centric organization committed to delivering top-notch service to our valued clients. We are currently seeking a dedicated and detail-oriented Customer Service Operations...
-
Customer Relations Specialist
2 weeks ago
Houston, United States Supreme Partnership Inc Full timeWe are seeking a highly motivated and customer-focused Customer Relations Specialist to join our team. The successful candidate will be responsible for managing customer relationships and ensuring a positive customer experience. The Customer Relations Specialist will work closely with cross-functional teams, including sales, marketing, and product...
-
Customer Service Events Coordinator
3 weeks ago
Houston, United States Eminence Relations Inc Full timeJob DescriptionJob DescriptionWe are seeking a detail-oriented and customer-centric individual to join our team as a Customer Service Events Coordinator. In this role, you will play a key part in ensuring the seamless execution of events while providing exceptional customer service experiences. The ideal candidate will have strong organizational skills,...
-
Customer Service Events Coordinator
3 weeks ago
Houston, United States Eminence Relations Inc Full timeJob DescriptionJob DescriptionWe are seeking a detail-oriented and customer-centric individual to join our team as a Customer Service Events Coordinator. In this role, you will play a key part in ensuring the seamless execution of events while providing exceptional customer service experiences. The ideal candidate will have strong organizational skills,...
-
Customer Service Events Coordinator
2 weeks ago
Houston, United States Eminence Relations Inc Full timeJob DescriptionJob DescriptionBenefits:Company partiesFree food & snacksHealth insuranceOpportunity for advancementSigning bonusTraining & development We are seeking a detail-oriented and customer-centric individual to join our team as a Customer Service Events Coordinator. In this role, you will play a key part in ensuring the seamless execution of events...
-
Customer Service Events Coordinator
2 weeks ago
Houston, United States Eminence Relations Inc Full timeJob DescriptionJob DescriptionBenefits:Company partiesFree food & snacksHealth insuranceOpportunity for advancementSigning bonusTraining & development We are seeking a detail-oriented and customer-centric individual to join our team as a Customer Service Events Coordinator. In this role, you will play a key part in ensuring the seamless execution of events...
-
Customer Relations Representative
6 days ago
Houston, United States Generation Alpha Inc. Full timeGeneration Alpha is seeking a vibrant, energetic, and dedicated Customer Relations Representative to join our growing team! Based in the Houston area, our firm was founded on the principles of excellent customer service and a dedication to providing our charity partners with the highest quality fundraising services possible. Our goal is to integrate creative...
-
Houston, United States Vaughan Automotive Group Full time_Experienced Automotive Customer Relations Manager/Reputation Management_ Mike Calvert Toyota - Join our team-Join our family! **Why Mike Calvert Toyota ?** Mike Calvert Toyota is a company where our people come first. We are family owned and operated and are very proud to support our community. We believe our employees are our biggest asset and we work as...
-
Customer Relations Specialists
3 weeks ago
Houston, United States Rollins Full time** Customer Relations Specialists** **Job Category****:** Customer Service **Requisition Number****:** OFFIC021246 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Relations Specialists** are full-time with benefits, fully paid training, competitive wages...
-
Customer Relations Associate
4 weeks ago
Houston, United States SpanTran: The Evaluation Company Full timeSpanTran: The Evaluation Company is looking to hire a Customer Relations Associate in our Houston, Texas office. The role involves assisting clients, processing applications and cases, and completing important, time-sensitive administrative tasks. Candidates must be comfortable assisting walk-in clients and communicating with team members across multiple...
-
Customer Service Associate
2 weeks ago
Houston, United States Eminence Relations Inc Full timeJob DescriptionJob DescriptionBenefits:Company partiesFree food & snacksHealth insuranceOpportunity for advancementSigning bonusTraining & development Customer Service AssociateWe are seeking a skilled and enthusiastic customer service associate to join our team. As a customer service associate, you will be responsible for helping our customers with their...
-
Customer Relations Associate
1 month ago
Houston, United States SpanTran: The Evaluation Company Full timeSpanTran: The Evaluation Company is looking to hire a Customer Relations Associate in our Houston, Texas office. The role involves assisting clients, processing applications and cases, and completing important, time-sensitive administrative tasks.Candidates must be comfortable assisting walk-in clients and communicating with team members across multiple...
-
Customer Relations Associate
1 month ago
Houston, United States SpanTran: The Evaluation Company Full timeSpanTran: The Evaluation Company is looking to hire a Customer Relations Associate in our Houston, Texas office. The role involves assisting clients, processing applications and cases, and completing important, time-sensitive administrative tasks.Candidates must be comfortable assisting walk-in clients and communicating with team members across multiple...
-
Customer Relations Associate
2 months ago
Houston, United States SpanTran: The Evaluation Company Full timeSpanTran: The Evaluation Company is looking to hire a Customer Relations Associate in our Houston, Texas office. The role involves assisting clients, processing applications and cases, and completing important, time-sensitive administrative tasks.Candidates must be comfortable assisting walk-in clients and communicating with team members across multiple...
-
Entry Level Customer Relations Representative
6 hours ago
Houston, United States Generation Alpha Inc. Full timeAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as an Entry Level Customer Relations Representative. Our mission is to foster positive relationships with our customers and donors,...
-
Donor Relations Manager
4 weeks ago
Houston, United States University of Houston Full timeManages a comprehensive program to engage and recognize donors for their private support for the University of Houston. Establishes relationships and partnerships with donors through gift acknowledgement, donor recognition, events and other communication. * Develops, plans, and implements personalized stewardship initiatives, and coordinates with...
-
Employee Relations Manager
2 weeks ago
Houston, United States Burnett Specialists Full timeThis position will support the Director of Human Resources in handling the Employee Relations function. Position consists of assisting in resolving various issues and concerns arising during the life cycle of employment and managing. This position will be responsible for conducting investigations and responding to employee concerns and accommodation...
-
Donor Relations Manager
4 weeks ago
Houston, United States Houston Journal of Health Law & Policy Full timeDescriptionManages a comprehensive program to engage and recognize donors for their private support for the University of Houston. Establishes relationships and partnerships with donors through gift acknowledgement, donor recognition, events and other communication. Develops, plans, and implements personalized stewardship initiatives, and coordinates with...
-
Employee Relations Manager
3 weeks ago
Houston, United States Burnett Specialists Staffing & Recruiting Full timeJob Description This position will support the Director of Human Resources in handling the Employee Relations function. Position consists of assisting in resolving various issues and concerns arising during the life cycle of employment and managing. This position will be responsible for conducting investigations and responding to employee concerns and...