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Media Operations Specialist

3 months ago

New York, United States Eliassen Group Full time

Our industry-leading client is seeking a Media Operations Specialist.

We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Job Responsibilities

  • Scoping, building, launching and supporting workflows that manage content ingest, transcode, and fulfillment across the digital supply chain.
  • Handle partner onboarding as well as providing operational and technical support for the Media Operations & Technology team.
  • This team ingests, preps, QCs and delivers content internationally and relies on the Media Operations Manager to solve or escalate issues electronically, on the phone and in-person
  • Provide operations and customer support for the portfolio of applications and products used for file-based digital workflows including video editing, transcoding, digital file delivery, and live streaming.
  • This is a role that combines broadcast engineering, information technology, and digital media. An ideal candidate will have a background in Film/TV, Computer Science, Information Systems, or Digital New Media.
Job Requirements

  • 3+ years of experience in digital supply chain, broadcast operations or a post-production environment.
  • 3+ years of experience in a support or customer facing position for a media-based company.
  • Experience working with post-production software such Avid Media Composer, Adobe Suite, Final Cut Pro. Etc.
  • Must have experience with digital media file types and encoding workflows - QT, MXF, MPG, MP4 etc.
  • Experience with file encoders such as Vantage, Adobe Media Encoder, Cloud Services.
  • Experience with metadata file types (.xml, .json, .csv) & metadata schema creation/manipulation using JavaScript or other scripting languages.
  • An individual that knows their way around desktop hardware, software applications, MAC/PC OS and network connectivity.
  • Must have proficient experience with Microsoft Office applications (including Outlook, PowerPoint, Word, Excel).
  • An individual with a very strong desire to learn, take on new technologies and challenges.
  • Excellent troubleshooting, problem solving, and escalation skills.
  • Experience with file transcode software like Vantage or cloud based like AWS Elemental MediaConvert
  • Experience with digital delivery methods, such as AWS, Aspera P2P/Faspex, Signiant, etc.
  • Experience with QC Software such as GrayMeta Iris, Switch, VLC, etc.
  • Experience with MacCaption for Closed Caption creation, editing and converting.
  • Experience supporting customer workflows through operations team and/or help desk.
  • Able to take on additional projects that require alignment across different internal teams for successful implementation and roll-out.
  • Strong ability to multi-task and make effective decisions in a high-pressure deadline driven environment.
  • Strong communication skills and ability to interface with multiple departments, clients, and vendors.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.

Job ID: 386500

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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