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Community Health Worker

2 months ago

Decatur, United States Emory HealthcareEmory University Full time

Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources,ongoing mentorship and leadership programs for all types of jobs, and asupportive environment that enables you to reach new heights in your careerand be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship and leadership programs And more Our Women Services team is leading the way in shaping the future of health care. We unite to improve lives through innovation, compassion, and an unwavering commitment to achieving unparalleled excellence in patient care. Description SHIFT: 8 AM-4:30 PM / FULL-TIME / 40 HOURS LOCATION: EMORY DECATUR HOSPITAL The Community Health Worker supports patients in accessing health related services, including but not limited to, obtaining and ensuring appropriate use of a medical home and overcoming barriers to obtaining needed medical care and social services. Responsible for addressing care gaps specific to patient in timely manner by communicating with patients and guidance through the network¿s appropriate physicians and care teams Conducts patient screening for social determinants of health to identify needs and follow up through connecting patient with appropriate network partners to address needs. Establishes trusting relationships with patients and their families while providing general support and encouragement. Listens to patients¿ and families¿ feedback about level of care and/or facility conditions; determine appropriate health care team member or department, communicate concerns and/or issues and facilitate resolution. Provide timely feedback to patient. Records all patient care information in care management, EHR or data collection software (training provided). Facilitate patient journey through the network through consistent communication and engagement processes. Communicates with patients, families and other visitors to inform them about policies, protocols, rights and responsibilities; coach staff and providers regarding communication styles and cultural perspectives for best patient interaction potential. Provides patients with appropriate materials to supplement basic health education and encourages patients to be active and engaged in their health and wellness. Executes proactive outreach to the attributed population utilizing registries and other analytical tools. Promotes individual professional growth and development by meeting requirements for mandatory skills competency, build leadership skills for yourself and others in the department. SKILLS AND ABILITIES: Knowledge of healthcare information technology. Knowledge and understanding of basic medical terminology Knowledge of customer service principles. Knowledge of discharge planning, utilization management, and case management. Knowledge of Microsoft Office (Microsoft Outlook, Excel and PowerPoint) Understanding and knowledge of social determinates of health and health disparities. Effectively manages time and prioritizes activities, yet stays flexible. Skill in communicating effectively with all levels of employees. Skill in understanding basic principles of verbal and non-verbal communication. Skill in mathematical computations. Ability to work productively with other agencies in the community. Ability to be alert and able to concentrate on many different items. Ability to work with people of all social, economic, and cultural backgrounds. Ability to establish and maintain a professional relationship with physicians, supervisors, and other hospital staff. Ability to work calmly and compassionately with patients, families, staff, providers and visitors who may be emotionally distraught, angry or upset. Ability to deal with highly stressful, difficult and emotional situations.MINIMUM QUALIFICATIONS: High School Diploma, GED or equivalent AND Experience as a Community Health Worker OR Experience as a Medical Assistant OR 2 plus years¿ experience in a patient care or public health setting. Able to work effectively both as a member of a team and with a high degree of independence. Associate¿s Degree or higher in Social Sciences, Healthcare or related field of study, 2 plus years of experience in healthcare setting preferred. Bilingual in Spanish, Vietnamese, Arabic or other language preferred. JOIN OUR TEAM TODAY Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network,establishedin 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. Additional Details Supporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC)is dedicated to providingequal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status.EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law.EHC respects,values,and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. ACCOMODATIONS: EHC will provide reasonableaccommodationsto qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.” PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs, 0-33% of the work day (occasionally); 20-35 lbs, 34-66% of the workday; (frequently); 10-20 lbs, 67-100% of the workday (constantly); Lifting 75 lbs max; Carrying of objects up to 35 lbs; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks. Connect With Us Connect with us for general consideration Division Emory Decatur Hospital Campus Location Decatur, GA, 30033 Campus Location US-GA-Decatur Department CORP-Dekalb Medical Foundation Job Type Regular Full-Time Job Number 132061 Job Category Clinical & Nursing Support Schedule 8a-4:30p Standard Hours 40 Hours Hourly Minimum USD $18.27/Hr. Hourly Midpoint USD $23.76/Hr. Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.