Assistant Dental Office Manager
2 days ago
Job Type
Full-time
Description
The Assistant Manager role is designed to provide hands-on experience in managing the operations of a dental office, with the opportunity to grow into a full managerial position. The ideal candidate will assist in overseeing daily office activities, ensuring smooth operations, compliance with regulations, and delivering excellent patient and employee experiences.
Primary Responsibilities:
- Office Operations: Assist in managing the day-to-day operations of the office, including patient relations, staff coordination, and overall office efficiency.
- Staff Management: Support in hiring, training, and managing staff, including handling interviews, onboarding, performance evaluations, and, when necessary, dismissals.
- Regulatory Compliance: Ensure the office complies with OSHA, state, and federal regulations.
- Financial Management: Assist in managing office budgets, processing payroll, conducting bank deposits, and handling patient financial accounts.
- Patient Care: Present treatment plans to patients and oversee patient scheduling and billing processes.
- Problem Solving: Address and resolve clinical and operational issues promptly and professionally.
- Additional Support: Assist the management team with various tasks as assigned to support office operations.
- Assist with staff scheduling and daily activity management.
- Use and maintain dental office software such as Dentrix for data entry and reporting.
- Handle email correspondence, financial transactions, and appointment scheduling.
- Participate in the development and implementation of office budgets.
- Ensure adherence to the dental office's contingency plans.
Requirements:
- High school diploma or relevant certification required.
- Minimum of 1-2 years of experience in dental administration.
- Previous experience in a supervisory or management role, preferably in healthcare.
- Strong understanding of dental billing and insurance procedures.
- Proficient in computer skills, particularly in email communication and scheduling.
- Friendly, professional, and highly organized with a commitment to excellent customer service.
- Availability to work Mondays and Thursdays until close, and one weekend per month.
- Willingness to travel between office locations.
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