Dental Operations Manager

6 days ago


Lancaster, Pennsylvania, United States Aspen Dental Full time

Company Overview

At Aspen Dental, we prioritize putting patients first, providing a stable and supportive environment for our team members to thrive. Our comprehensive training program, competitive compensation package, and flexible scheduling options empower our employees to succeed in their careers.

Salary: $60,000 - $70,000 per year (based on experience)

Job Description

  • As a key member of our front office team, you will report to the Manager and perform daily tasks to create lasting impressions and build trust with patients. You will participate in an eight-week training program to ensure your success in this role.
  • Provide exceptional patient service with compassion and care, adhering to company policies, government regulations, and dental board standards.
  • Work collaboratively with the dental team to deliver outstanding patient care, consulting with patients on treatment options provided by the clinical team and verifying insurance payments and collections.
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team, overseeing scheduling and confirming patient appointments.
  • Verify insurance payments, collect balances, and process credit card transactions nightly.

Required Skills and Qualifications

  • Bachelor's degree or equivalent; strong communication and interpersonal skills are essential for building rapport with patients of all ages and backgrounds.
  • Demonstrate analytical thinking, leveraging data to drive decision-making.
  • Organized and detail-oriented, with experience in sales preferred.

Benefits

  • A generous benefits package includes paid time off, health, dental, vision, and 401(k) savings plan with match.
  • Career development opportunities to support growth and advancement within the company.
  • A fun and supportive culture that encourages collaboration and innovation.
  • Free Continuing Education (CE) through TAG U.

Additional Information

  • Aspen Dental-branded practices are independently owned and operated by licensed dentists, receiving non-clinical business support services from Aspen Dental Management, Inc.
  • ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies, and independently owned supported clinical practices are proud to be Equal Opportunity Employers.


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