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Service Coordinator

2 months ago

Chicago, United States Youth Outreach Service Full time

Summary:

Under the direction of the Program Manager, Service Coordinators will maintain rapport with clients, coordinate case management, complete data collection/analysis, and participate in continued program development and evaluation.

Schedule:

Tuesday-Saturday (time varies)

** ESSENTIAL DUTIES & RESPONSIBILITIES**

Including but not limited to the following list. The company reserves the right to add, delete, or modify responsibilities at any time.

  1. Caseload: Maintain a caseload of youth aged 10-17, referred through the Chicago Police Department, ensuring the highest level of client services is provided. Perform assessments with each client to determine their strengths and needs. Support client-led goal setting and achievement.
  2. Supervision: Participate in regular one-on-one supervision and team case-planning meetings. Participate in other group supervisions and training as necessary.
  3. External & Interagency Relationships: Maintain regular communication and rapport with coworkers, partner agencies, and referral sources in the community beneficial to the client and/or company.
  4. Recreational & Restorative Justice Activities: Assist in the development and execution of events in the community that are beneficial to clients, their families, and their communities.
  5. Court Attendance: Attend court with clients as necessary. Provide the Court with case plans or updates as necessary.
  6. Transportation: Transport youth as necessary.
  7. HIPPA: Full access to client information. Confidentiality must be maintained.
  8. Quality Improvement: Participate in ongoing continuous improvement efforts of the company.
  9. Diversity & Cultural Awareness: Ability to work effectively with diverse communities and stakeholders. Maintain cultural competencies and cultural humility.

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Required qualifications:

  • Bachelor's degree required
  • 3 year's experience with case management skills
  • Effective communication

Preferred Qualifications:

  • Experience with youth from 10-17 years of age
  • Community experience
  • Willing to work with the Chicago Police Department

Benefits, Full-time:

  • Health, Dental, Vision
  • Life Insurance
  • Short/Long-Term Disability options
  • 403(b) Retirement
  • Paid Time off (PTO)
  • Mileage Reimbursement (exclusive to position)
  • Eligibility for Public Service Student Loan Forgiveness

Youth Outreach Services is a drug-free workplace and compliance with this policy is a condition of employment and continued employment.

COVID-19 Policy : In compliance with Illinois Executive Order, Youth Outreach Services is requiring all employees to be fully vaccinated against or an approved exemption. Approved exemptions will require weekly testing for COVID-19.