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Entry-level DevOps Engineer

1 month ago

Eagan, United States Thomson Reuters Holdings Inc. Full time

We are on the lookout for an enthusiastic entry-level DevOps Engineer to kickstart their career as part of our global service management team based in Eagan, Minnesota. This dynamic team is at the heart of supporting Thomson Reuters' FindLaw Segment - the world's leading provider of legal information and internet marketing solutions tailored to consumers, small businesses, and law firms. In this role, you'll engineer scalable, high-performance infrastructure solutions and refine our deployment processes using CI/CD best practices. Your objectives will be ensuring the rapid delivery of code to our customers while maintaining the highest standards of site reliability, system performance, and availability. We invite you to join us in crafting innovative solutions with a commitment to operational excellence using cutting-edge technology. Responsibilities: Assist in the development and maintenance of our CI/CD pipelines to enhance code integration and deployment processes (GitHub repos & actions, AWS CodePipeline, AWS CodeBuild, AWS Secrets Manager). Proactively monitor system performance and respond to alerts promptly to meet or exceed high availability goals (Datadog, New Relic, AWS CloudWatch, AWS CloudTrail). Document system designs and operational procedures, ensuring they are up-to-date and accessible (Lucid, Microsoft Office 365, Microsoft SharePoint, Microsoft Teams). Participate in the evaluation of emerging technologies and tools, recommending solutions that drive innovation and technical excellence. Leverage AI/ML technologies to enhance automation, improve system diagnostics, and optimize operational workflows (OpenAI's GPT, Anthropic's Claude, Microsoft's Copilot). Implement security measures and compliance protocols to safeguard our systems and data. Provide troubleshooting and technical support for operations across our non-production and production environments. Collaborate with software development, QA, and product teams to align requirements and expedite software releases (Datadog Synthetics, Selenium). Qualifications: Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience. Familiarity with DevOps and Site Reliability Engineering responsibilities, as well as Agile methodologies. Experience with scripting languages such as Python, Bash, or PowerShell. Basic understanding of cloud services such as AWS, Azure, or GCP (strong AWS understanding is a plus). Experience with version control and infrastructure as code tooling (Git, Terraform, CloudFormation, JFrog Artifactory). Exposure to containerization and orchestration technologies (e.g., Docker, Fargate) is desirable. Proven problem-solving skills and the ability to adapt to a rapidly changing environment. Excellent communication skills and the ability to collaborate effectively across diverse teams. A strong drive to learn and apply new technologies as industry trends and best practices evolve in the DevOps and Site Reliability spaces. What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Developm nt: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. #LI-ES1 Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings to know more. More information about Thomson Reuters can be found on . As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.