Manager, Specialty Pharmacy

2 months ago

Lakeland, United States WellDyne Full time
Summary

Under the direction of the VP, Specialty Operations, the manager will serve as pharmacist-in-charge for the assigned pharmacy overseeing and assisting with all pharmacy operations such as prescription intake, benefits investigations, prior authorizations, pharmacist initial and final verification, and prescription fulfillment. Additionally, this leader is responsible for ensuring excellence in patient care to our members and manages the pharmacy team to ensure our work complies with regulatory requirements and various industry standards. The manager will monitor, develop, and train staff on standard operating procedures. The manager will develop training materials to support the staff ensuring accuracy and compliance with SOP’s. This leader is at the forefront, driving process improvement through setting the agenda and targets in consultation with specialty pharmacy leadership.

Essential Duties & Responsibilities
  • Develop, implement, and oversee all pharmacy standard operating procedures as it pertains to the practice of pharmacy.
  • Ensuring pharmacy staff are achieving desired service levels and taking corrective action, as needed.
  • Actively contributes to the strategic planning and achievement of departmental goals and objectives, attending pertinent meetings when necessary
  • Assisting other management team members in identifying trends and establishing performance metric goals.
  • Respect and maintain confidentiality guidelines of HIPAA.
  • Ensure that pharmacy personnel are adherent to rules governing the proper practice of pharmacy.
  • Maintain active pharmacist licensure as required to satisfy non-resident pharmacy permits required by assigned pharmacy location.
  • Responsible for scheduling, developing, coaching, training, and directing department personnel.
  • Effectively communicate information to the staff and supervisors in an open and timely manner.
  • Handle pharmacy service-related complaints and concerns in accordance with company policy and promote a positive customer experience.
  • Responsible for driving, managing and developing the operations excellence program in specialty pharmacy to gain tangible business results and improvements in areas such as Productivity, Production Output, Customer Satisfaction, Quality and Safety.
  • Lead quality improvement programs (i.e. URAC quality projects, ACHC)
  • Cooperates in the documentation and resolution of customer service-related issues.
  • Contributes to and supports an atmosphere of effective teamwork and coordination.
  • Observe employee performance and participate in writing performance reviews.
  • Proficient in the execution of all pharmacist operational activities and assisting where needed
  • Responsible for the oversight and execution of back-end operations including; filling, packing, shipping
  • Maintains compliance with board of pharmacy PDMP requirements
  • Oversees and manages inventory ensuring alignment with DSCSA
  • Oversee and develop pharmacy training materials for pharmacy personnel.
  • Coordinate and assist with all employee training and development.
  • Monitor reports and operational processes to ensure maximum efficiency.
  • Assist in system software upgrades with testing.
  • Responsible for submitting any system issues or concerns to appropriate parties.
  • Assist other departments when necessary.
  • Follow and aid in enforcement of all company policies and procedures
  • Responsible for other duties as assigned.
Education and Experience
  • B.S. Pharmacy or Pharm. D. degree
  • Licensed pharmacist eligible to hold pharmacist-in-charge designation
  • Will be given 180 days from hire to obtain additional pharmacist licensure as required
  • Five years of experience in pharmacy practicing as a pharmacist
  • Experience in a specialty pharmacy is preferred
  • Proficient with pharmacy processes and systems, Microsoft Word, Excel, and Outlook
Knowledge, Skills, and Abilities
  • Attention to detail and accuracy.
  • Ability to handle multiple activities or interruptions at once.
  • Ability to communicate effectively, patiently and courteously.
  • Focused team player, who can work in conjunction with pharmacists, other departments, customers, and management.
  • Work independently with little supervision and meet daily deadlines.
WellDyne Can Offer You
  • Medical, Dental and Vision Benefits
  • Medical Savings Account Options with Company match
  • 401K after 90 days of employment
  • Employee Assistance Program
  • Life and Supplemental insurance
  • Educational Reimbursement
  • Paid Time Off
  • Career Pathing

Work Environment / Physical Demands

This position is in a typical office environment which requires prolonged sitting and standing in front of a computer. In addition, this position requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment, including the operation of standard computer and phone equipment.

This position description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.

EOE M/F/D/V

  • Manager, Specialty Pharmacy

    3 months ago

    Lakeland, United States WELLDYNE Full time

    Job DescriptionJob DescriptionSummary Under the direction of the VP, Specialty Operations, the manager will serve as pharmacist-in-charge for the assigned pharmacy overseeing and assisting with all pharmacy operations such as prescription intake, benefits investigations, prior authorizations, pharmacist initial and final verification, and prescription...

  • Pharmacy Technician

    1 week ago

    Lakeland, Florida, United States WELLDYNE Full time

    Position OverviewWe are looking for a meticulous Pharmacy Technician to become a part of our esteemed healthcare organization. In this role, you will be instrumental in facilitating the efficient processing of prescriptions and supporting various pharmacy functions.Key ResponsibilitiesExecuting RX Setup and RX Entry tasks with precisionOverseeing the inbound...

  • Pharmacy Technician

    1 week ago

    Lakeland, Florida, United States WELLDYNE Full time

    Position OverviewWe are looking for a meticulous Pharmacy Technician to become part of our esteemed healthcare organization. In this role, you will be instrumental in facilitating the efficient processing of prescriptions and supporting various pharmacy functions.Key ResponsibilitiesExecuting RX Setup and RX Entry tasks with precisionOverseeing the inbound...

  • Pharmacy Technician

    1 week ago

    Lakeland, Florida, United States WELLDYNE Full time

    Position OverviewWe are looking for a meticulous Pharmacy Technician to become part of our esteemed healthcare organization. In this role, you will be instrumental in facilitating the efficient processing of prescriptions and assisting in various pharmacy functions.Key ResponsibilitiesExecuting RX Setup and RX Entry tasks with precisionOverseeing the...

  • Specialty Pharmacy Patient Support Specialist

    2 weeks ago

    Lakeland, Florida, United States WELLDYNE Full time

    Job OverviewPosition SummaryThe Specialty Pharmacy Patient Support Specialist plays a crucial role in facilitating communication between patients and healthcare providers, ensuring that prescriptions are accurately processed and delivered, while also guiding patients in their medication management.Key ResponsibilitiesAct as a liaison among the Specialty...

  • Manager, Pharmacy Operations

    3 months ago

    Lakeland, United States WELLDYNE Full time

    Job DescriptionJob DescriptionSummaryUnder the direction of the VP, Pharmacy, the Pharmacy Operations Manager oversees all end-to-end pharmacy operations with a dedicated focus on pharmacy performance. This manager will directly accountable for pharmacy throughput, robotic utilization, and shipping optimization. This manager supports the pharmacy clients...

  • Manager, Pharmacy Operations

    3 days ago

    Lakeland, United States WellDyne Full time

    Summary Under the direction of the VP, Pharmacy, the Pharmacy Operations Manager oversees all end-to-end pharmacy operations with a dedicated focus on pharmacy performance. This manager will directly accountable for pharmacy throughput, robotic utilization, and shipping optimization. This manager supports the pharmacy clients with issues concerning pharmacy...

  • Pharmacy Operations Manager

    3 days ago

    Lakeland, Florida, United States WELLDYNE Full time

    Job DescriptionJob Summary:WellDyne is seeking a highly skilled Pharmacy Operations Manager to oversee all end-to-end pharmacy operations. This individual will be responsible for ensuring optimal pharmacy throughput, robotic utilization, and shipping optimization. The successful candidate will work closely with internal teams to facilitate process...

  • Specialty Pharmacy Item Entry Technician I

    3 months ago

    Lakeland, United States WELLDYNE Full time

    Job DescriptionJob DescriptionSummaryUnder the direction of the Pharmacy Supervisor, facilitates all aspects of front-end prescription processing including prescription intake, order setup, and RX setup. Will assist with claims adjudication, prior authorization management and other responsibilities as necessary. This position would be required to work on...

  • Pharmacy Technician

    1 month ago

    Lakeland, Florida, United States Veterans Health Administration Full time

    VA Careers - Pharmacy: GENERAL DESCRIPTION OF ASSIGNED DUTIES.This position is for a Pharmacy Automation, Vault, and Clinical Support Technician. The incumbent in this position must be a Certified Pharmacy Technician. The Pharmacy Technician (Automation) position functions as the automation specialist in all the patient care areas of pharmacy service with...

  • Pharmacy Supervisor

    3 weeks ago

    Lakeland, Florida, United States Veterans Health Administration Full time

    Total-Rewards-of-an-Allied-Health-VA-Career-The Pharmacy Supervisor is responsible for assisting in coordinating comprehensive pharmaceutical care activities in the ambulatory, outpatient and inpatient care settings at the James A. Haley Veterans Hospital and clinics (JAHVH).Duties Include:Responsible for planning, organizing, and reviewing work,...

  • Pharmacy Technician

    6 days ago

    Lakeland, Florida, United States WELLDYNE Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at WellDyne. As a Pharmacy Technician, you will play a critical role in ensuring the accuracy and efficiency of our pharmacy operations.Key ResponsibilitiesPrescription Processing: Accurately interpret and enter prescription information into our processing...

  • Pharmacy Supervisor

    3 weeks ago

    Lakeland, United States Veterans Health Administration Full time

    Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf The Pharmacy Supervisor is responsible for assisting in coordinating comprehensive pharmaceutical care activities in the ambulatory, outpatient and inpatient care settings at the James A. Haley Veterans Hospital and clinics (JAHVH). Duties Include: Responsible for planning, organizing, and...

  • Pharmacy Services Supervisor

    2 weeks ago

    Lakeland, Florida, United States WELLDYNE Full time

    Job OverviewPosition SummaryReporting directly to the Director of Pharmacy Operations, the Pharmacy Fulfillment Supervisor is responsible for overseeing the daily activities of the Pharmacy Fulfillment department, ensuring that all operations are executed efficiently and effectively.Available Work SchedulesMonday-Friday 8:30am-5:00pmWednesday-Saturday...

  • Pharmacy Fulfillment Supervisor

    3 weeks ago

    Lakeland, United States WELLDYNE Full time

    Job DescriptionJob DescriptionSummaryUnder the direct supervision of the Director, Pharmacy Operations, will ensure the daily operations of Pharmacy Fulfilment are completed in the most efficient manner. The schedules we are offering at this time are Wednesday- Saturday 10:00am-8:30pmWednesday- Saturday 8:30pm-7:00amSunday-Wednesday 8:30pm-7:00amEssential...

  • Pharmacy Technician Intern

    1 week ago

    Lakeland, Florida, United States 135 Aurora Health Care Southern Lakes, Inc. Full time

    Position: Pharmacy Technician InternCompany: 135 Aurora Health Care Southern Lakes, Inc.Employment Status: Part-timeBenefits Eligible: NoSchedule: Rotating shifts including 1st and 2ndKey Responsibilities:Assist in various tasks under the guidance of a licensed pharmacistPrepare medications for patient dispensingConduct patient interviews to gather...

  • Pharmacy Fulfillment Supervisor

    1 month ago

    Lakeland, United States WELLDYNE Full time

    Job DescriptionJob DescriptionSummaryUnder the direct supervision of the Director, Pharmacy Operations, will ensure the daily operations of Pharmacy Fulfilment are completed in the most efficient manner. The schedules we are offering at this time are Monday-Friday 8:30am-5:00pmWednesday- Saturday 10:00am-8:30pmWednesday- Saturday 2:00pm-12:30amWednesday-...

  • Pharmacy Technician Specialist

    3 days ago

    Lakeland, Florida, United States Actalent Full time

    Job OverviewActalent is seeking a highly skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a critical role in ensuring the smooth operation of our pharmacy services.Key ResponsibilitiesPrescription Processing: Receive, transcribe, and enter member prescriptions into our operating systems, ensuring accuracy and...

  • Pharmacy Intern

    2 weeks ago

    Lakeland, Florida, United States 135 Aurora Health Care Southern Lakes, Inc. Full time

    Position: Inpatient Pharmacy InternCompany: 135 Aurora Health Care Southern Lakes, Inc.Employment Status: Part-timeBenefits Eligible: NoSchedule: Rotating shifts between morning and eveningKey Responsibilities:Assist in various tasks under the guidance of a licensed pharmacistPrepare medications for patient dispensingConduct patient interviews to gather...

  • Lead Pharmacy Fulfillment Coordinator

    2 weeks ago

    Lakeland, Florida, United States WELLDYNE Full time

    Job OverviewPosition SummaryReporting directly to the Director of Pharmacy Operations, the Pharmacy Fulfillment Supervisor is responsible for overseeing the daily activities of the Pharmacy Fulfillment department, ensuring that all processes are executed efficiently and effectively.Available Work SchedulesMonday-Friday 8:30am-5:00pmWednesday-Saturday...