Leasing Consultant, Residential

1 month ago

Raleigh, United States The RMR Group Full time


Leasing Consultant, Residential

Job ID

2024-2520

Job Locations

US-NC-Raleigh

Department

Residential Leasing

Overview

The Leasing Consultant is the property's sales representative, whose primary responsibilities are to support the leasing, retention and occupancy goals of the community. Leasing Consultants are customer service oriented and provide current and prospective residents with an exceptional experience.

The ideal candidate for this role seeks opportunities to build relationships, plan events, and takes initiative while remaining flexible to meet the community's day-to-day needs.

Responsibilities

  • Greet prospective tenants and professionally present the features and benefits of the property.
  • Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing.
  • Implement and enforce all policies and procedures as outlined in the company policy and procedures Manuals.
  • Offer a professional and friendly, atmosphere in the leasing center/clubhouse and any other areas where prospective residents and current residents might interact with them.
  • Inspect all models and market readies prior to showing in order to ensure their quality appearance.
  • Relay incoming calls to appropriate point of contacts.
  • Understanding of local competition, maintain a pulse on market trends and offerings.
  • Complete paperwork accurately and timely.
  • Maintain active guest cards and continue to work them until the prospect has chosen their home.
  • Inspect the property on a regular basis reporting any deficiencies to the Property Manager.
  • Assist the Assistant Property Manager in preparing daily and weekly reports, resident communication, move-ins/outs, office supply inventory, and market surveys.
  • Maintain Resident Files with current information properly filed per company policy at all times.
  • Process Leasing Applications within 24-48 hours of receipt and in accordance with the companies P & P Manual guidelines.
  • Oversee Lease Renewal Program to optimize lease renewals and increase rent 4-8% as market conditions allow.
  • Treat all residents and prospects treated with excellent level of customer service at all times.
  • Receive, process/log, and file service requests in a timely manner.
  • Plan and oversee resident activities as requested by Property Manager.
  • Perform additional duties as assigned by the Property Manager or Regional
Qualifications
  • Bachelor's degree preferred.
  • Prior leasing and/or property management experience preferred.
  • Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
  • Excellent attendance is a requirement of the position.
  • Excellent customer service.
  • Work a varied schedule including weekends and holidays as required.
  • Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
  • Positive attitude and highest level of professionalism.
  • Bi-lingual abilities (written and verbal) may be required based on specific needs of property.
  • Preferred Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI
  • Ability to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts. Job may be sedentary at times.


Company Overview

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by over 1,100 real estate professionals in more than 30 offices nationwide who manage over $41 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

  • Integrity at Our Core.
  • Perform Passionately and Effectively.
  • Inspired Thinking.
  • Like We Own It.
  • Power of We.
  • Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn, on Instagram @thermrgroup and on Twitter @The_RMR_Group.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

  • Leasing Consultant

    2 months ago

    Raleigh, United States Morguard Residential Full time

    Job DescriptionJob DescriptionCompany DescriptionMorguard is a fully integrated real estate company. We strategically invest in high-quality, well-located, multifamily assets across North America and our onsite teams are critical to our Communities' success.Job DescriptionWe're HiringA motivated Leasing Consultant for our Apartment Community in...

  • Leasing Consultant

    1 month ago

    Raleigh, United States Morguard Residential Full time

    Job DescriptionJob DescriptionCompany DescriptionMorguard is a fully integrated real estate company. We strategically invest in high-quality, well-located, multifamily assets across North America and our onsite teams are critical to our Communities' success.Job DescriptionWe're HiringA motivated Leasing Consultant for our Apartment Community in...

  • Leasing Agent

    1 month ago

    Raleigh, United States S2 Residential Full time

    Property Name: The Quinn on Ravenglass How you'll make an impact: Greet prospects, present your community, capture leases, and convert prospects to residents. Contribute ideas to the Management team on marketing the property and improving resident satisfaction. As a Leasing Agent, you'll ensure that each resident experience is in line with S2 Residential's...

  • Leasing Consultant

    1 month ago

    Raleigh, North Carolina, United States MORGUARD Full time

    Company DescriptionMorguard is a fully integrated real estate company. We strategically invest in high-quality, well-located, multifamily assets across North America and our onsite teams are critical to our Communities' success. We're HiringA motivated Leasing Consultant for our Apartment Community in Raleigh, NC.We're looking for youTo primarily work on all...

  • Residential Leasing Advisor

    7 days ago

    Raleigh, North Carolina, United States ARI Apartment Management Full time

    Job OverviewLEASING CONSULTANTABOUT ARI APARTMENT MANAGEMENTWith a legacy of over two decades, Ari Apartment Management is dedicated to delivering exceptional real estate solutions through innovative and cost-effective practices.Located in a dynamic market, Ari Apartment Management is recognized for its upscale multifamily properties, visionary mixed-use...

  • Leasing Consultant

    3 months ago

    Raleigh, United States RKW Residential Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel. · Greet all guests in a standing upright position as they enter the community maintaining the highest...

  • Apartment Leasing Consultant

    1 month ago

    Raleigh, United States BGSF, Property Management Full time

    Job DescriptionJob DescriptionExperienced Leasing Consultant / Leasing Agent / Leasing ProfessionalAre you ready to jump into the dynamic world of Property Management?The Apartment Industry is booming, and the opportunities are endless! Let BGSF, one of the largest staffing firms in the nation, assist in mapping out the best career path for you!Working with...

  • Residential Sales Consultant

    2 days ago

    Raleigh, North Carolina, United States HHHunt Full time

    At HHHunt, we are dedicated to creating exceptional living experiences rather than just constructing houses. Established in 1966 by Harry H. Hunt III, HHHunt has become a prominent name in real estate development across Virginia, North Carolina, Maryland, and South Carolina. Our team members are the heart of HHHunt, driving positive change every day. Being...

  • Residential Sales Consultant

    2 days ago

    Raleigh, North Carolina, United States HHHunt Full time

    At HHHunt, we don't just construct residences; we cultivate a superior quality of life. Established in 1966 by Harry H. Hunt III, HHHunt stands as a prominent figure in real estate development across Virginia, North Carolina, Maryland, and South Carolina. Our dedicated team members distinguish us and contribute positively every day. Being part of HHHunt...

  • Residential Sales Consultant

    7 days ago

    Raleigh, North Carolina, United States Simpson Strong-Tie Full time

    Residential Sales ConsultantCompany: Simpson Strong-TieAs a Residential Sales Consultant, you will serve as the representative for Simpson Strong-Tie in the Central North Carolina region, focusing on driving product sales within the residential sector. Your role will encompass fostering relationships with clients, showcasing product benefits, offering...

  • Residential Sales Consultant

    7 days ago

    Raleigh, North Carolina, United States Adams Homes Full time

    Exciting Opportunity for a Residential Sales ConsultantBecome a vital member of the forward-thinking sales team at Adams Homes, specializing in Nash County Communities, as a proactive Residential Sales Consultant. This position involves assisting prospective homeowners throughout the purchasing journey with expertise and enthusiasm, leveraging our customer...

  • Residential Mortgage Consultant

    6 days ago

    Raleigh, North Carolina, United States Executive Placements Full time

    We are Seeking a Residential Mortgage ConsultantAre you interested in advancing your career in the mortgage industry? We are looking for a skilled Residential Mortgage Consultant to work with our client.Compensation Overview:OTE: $200,000 (base salary: $60,000-$65,000 + commission)Active NC MLO License requiredMinimum of 2.5 years of experience in the...

  • Bilingual Leasing Agent

    1 month ago

    Raleigh, United States Bridge Property Management Full time

    Bridge acknowledges and values the individuality of each person, recognizing that our people are the foundation of our success. We are committed to creating an inclusive environment where everyone feels respected and valued. In addition to our business objectives, we strive to make a positive impact in our communities and uphold ESG principles at our...

  • Leasing Consultant

    2 months ago

    Raleigh, United States Thalhimer Full time

    Job DescriptionJob DescriptionCushman & Wakefield | Thalhimer has a great career opportunity on our Thalhimer Multifamily Team. We are seeking a Part-Time Leasing Consultant in Raleigh, NC at River Haven Apartments. Responsibilities include: -Plans and participates in marketing activities to attract prospective residents. -Demonstrates community and...

  • Leasing Consultant

    5 months ago

    Raleigh, United States Thalhimer Full time

    Job DescriptionJob DescriptionCushman & Wakefield | Thalhimer has a great career opportunity on our Thalhimer Multifamily Team. We are seeking a Part-Time Leasing Consultant in Raleigh, NC at River Haven Apartments. Responsibilities include: -Plans and participates in marketing activities to attract prospective residents. -Demonstrates community and...

  • Bilingual Leasing Agent

    4 weeks ago

    Raleigh, United States Bridge Investment Group Holdings LLC Full time

    Job DescriptionJob DescriptionBridge acknowledges and values the individuality of each person, recognizing that our people are the foundation of our success. We are committed to creating an inclusive environment where everyone feels respected and valued. In addition to our business objectives, we strive to make a positive impact in our communities and uphold...

  • Leasing Specialist

    2 weeks ago

    Raleigh, United States Continental Realty Full time

    Job DescriptionJob DescriptionPosition: Leasing Specialist for our Raleigh, NC portfolioRole OverviewAs a Leasing Specialist, your primary focus is to lease apartment-homes in a very competitive market. In addition, you will deliver exceptional customer service to meet the ongoing needs of current residents. Competitive hourly rate + commission + 20% rent...

  • Automotive Sales

    1 month ago

    Raleigh, United States Johnson Automotive Center Full time

    If you are interested in a fun and exciting career in a fast-paced environment, then we have the job for you! Our Automotive Sales and Leasing Consultant position is one of the most lucrative careers available for individuals that have the desire to succeed. Due to remarkable growth, Johnson Lexus of Raleigh has the exciting opportunity to expand our team of...

  • Leasing Consultant

    2 months ago

    Raleigh, United States Wilson Property Management Full time

    Job DescriptionJob DescriptionWe are currently seeking an outgoing individual to join our team! This job does require you to have reliable transportation. You would be expected to show various properties throughout the Wake County Area. Responsibilities would include:Greet prospects and qualify by covering all criteria.Immediately record all telephone and...

  • Leasing Consultant

    1 month ago

    Raleigh, United States Wilson Property Management Full time

    Job DescriptionJob DescriptionWe are currently seeking an outgoing individual to join our team! This job does require you to have reliable transportation. You would be expected to show various properties throughout the Wake County Area. Responsibilities would include:Greet prospects and qualify by covering all criteria.Immediately record all telephone and...