Sales Account Manager

3 weeks ago

Phoenix, United States SCREEN SPE USA LLC Full time
KEY ACCOUNT MANAGER - Tx and Surrounding Areas

SCREEN is a world leading supplier of advanced equipment for the semiconductor industry, headquartered in Kyoto, Japan.

Working at SCREEN SPE USA is about customer service. It's about reliability. It's about technology leadership. And it's about being part of a worldwide team dedicated to helping our customers succeed and having some fun in the process.

We take pride in the quality and reliability of our products and services. SCREEN Semiconductor Solutions, our parent company, is the 6th largest manufacturer of semiconductor manufacturing equipment in the world and holds dominant market share in most of the segments in which we compete. We frequently win preferred supplier awards from our customers, who are among the largest and most exacting in the industry.

Great results come from great people. You will find plenty of both at SCREEN. With 300 employees, we combine the feel of a small company with the reputation of a worldwide industry leader. And if you are a technical professional, you will have the opportunity to work with some of the most advanced products and processes in the industry today.

SCREEN SPE USA is an Equal Opportunity employer.

EDUCATION

Preferred: BS in Engineering, Chemistry, or Physics. A more advanced degrees is a plus.

EXPERIENCE REQUIREMENTS

5+ years in Capital Equipment Sales. Experience from the Semiconductor industry an advantage.

REQUIREMENTS & RESPONSIBILITIES

• Manage all aspects of SCREEN's relationship with and success at assigned key accounts.

• Meet Individual Sales Objectives at each assigned account.

• Develop relationships with customer across a wide range of functions and management levels. As part this responsibility, having the ability to show patience, diplomacy, and tact under pressured circumstances is essential.

• Thoroughly qualify all new business targets and confirm any forecast changes early/often.

• Manage entire sales process, working closely with Japan factory, product engineering and other internal stakeholders, from finding opportunity to final equipment sign-off.

• Increase SCREEN existing install base at each assigned account while also pursue opportunities for new product penetrations.

Communication

• Demonstrate effective written and oral communication to SBU Staff, remote site staff, customer

interface personnel, and SCREEN Japan management.

• Understand and communicate all potential opportunities and potential risks to SCREEN business

• Take necessary action to address opportunities and risks to SCREEN business

• Demonstrate ability to manage effective meetings including preparation, meeting execution,

summary reporting, and necessary follow-up

• Establish and coordinate periodic meetings required to maintain control of the account

• Publish Action items within 24 hours of the meeting

• Follow up on Action Items and close accordingly

• Approve and coordinate all major meetings and events between the account and any SCREEN

representative

• Review and approve contract positioning and formal communications between SCREEN and the

customer.

• Maintain and accurate forecast in designated format

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