We have other current jobs related to this field that you can find below
-
Licensed Customer Service Rep
1 month ago
Marquette, United States The Auto Club Group Full timeIt's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Job Description $1,000 Signing Bonus for new hires **To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if...
-
Customer Service Representative
1 month ago
Marquette, Michigan, United States tapwage Full timeLocation: LifePoint Marquette General HospitalShift Hours: PRN- part time, work as needed. Open availability required for as needed shifts including overnight, holiday, and weekend availability. Hours will include a rotating on-call schedule. PRN associates will be cross-trained in multiple departments as neededR1 is the leading provider of technology-driven...
-
Automotive Customer Service Consultant
2 days ago
Marquette, Michigan, United States Riverside Auto Group Full timePosition OverviewRiverside Auto Group is on the lookout for a motivated and customer-oriented Automotive Customer Service Consultant to become a vital part of our team. As a prominent automotive dealership catering to the northern Michigan area, we pride ourselves on delivering outstanding service and automotive solutions. With a legacy spanning over 50...
-
Customer Service Representative
2 days ago
Marquette, Iowa, United States Central State Bank Full timeJoin Our Team at Central State BankCentral State Bank, a family-operated financial institution dedicated to serving our community, is on the lookout for a passionate Customer Service Representative to support our clientele in the Marquette area.This role is integral to our front-line service team, where you will assist customers with their everyday banking...
-
Customer Service Representative
2 days ago
Marquette, Iowa, United States Central State Bank Full timeAbout UsCentral State Bank is a family-owned financial institution dedicated to serving our community with integrity and excellence. We are currently looking for a dedicated Customer Service Representative to join our team in the Marquette area.Position OverviewAs a Customer Service Representative, you will be a vital part of our customer engagement team....
-
Automotive Customer Service Specialist
3 days ago
Marquette, Michigan, United States Riverside Auto Group Full timeJoin Our Team as an Automotive Customer Service SpecialistRiverside Auto Group is on the lookout for a passionate and customer-oriented Automotive Customer Service Specialist to enhance our team.As a prominent automotive dealership catering to the northern Michigan communities, we pride ourselves on delivering outstanding service and automotive...
-
Customer Engagement Specialist
2 days ago
Marquette, Michigan, United States Lowe's Full timeKey Responsibilities:Note:Individuals in this position may not be accountable for certain tasks outlined below.Self-Checkout Assistance Demonstrates proficiency in monitoring and assisting customers at multiple self-service checkout stations simultaneously. Engages with customers proactively to suggest products and services effectively. Actively greets,...
-
Retail Counter Sales
4 weeks ago
Marquette, United States Pomp's Tire Service Full time105 W Hampton St, Marquette, MI 49855, Marquette, Michigan, United States of America Job Description Posted Monday, July 29, 2024 at 6:00 AM Commitment. It’s a simple word that some companies would like to use in a rather simple way. But at Pomp’s Tire Service, commitment is much more than just a simple word – it’s a founding philosophy which guides...
-
Acute Dialysis Services Program Manager
3 months ago
Marquette, United States Fresenius Medical Care Full timeHospital Dialysis Unit Program Manager Position requires a licensed RN with some previous experience working in hemodialysis. PURPOSE AND SCOPE: Ensure the provision of quality patient care to all hospitalized patients in the most efficient manner in accordance with company policy. Provides direct supervision and coordination of inpatient staff. Responsible...
-
Quality Lead I, Quality Management
3 months ago
Marquette, United States UP Health System Full timeUP Health System - Marquette Quality Lead I, Quality Management, FTE Shift(1.0DV) Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS – Marquette is a 222 bed hospital and houses the region’s only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also...
-
Quality Lead I, Quality Management
3 months ago
Marquette, United States UP Health System - Marquette Full timeJob DescriptionUP Health System - MarquetteQuality Lead I, Quality Management, FTE Shift(1.0DV) Who We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS – Marquette is a 222 bed hospital and houses the region’s only Level II Trauma Center and Neonatal Intensive Care Unit (NICU)....
-
Quality Lead I, Quality Management
7 days ago
Marquette, United States UP Health System - Marquette Full timeJob DescriptionUP Health System - MarquetteQuality Lead I, Quality Management, FTE Shift(1.0DV) Who We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS – Marquette is a 222 bed hospital and houses the region’s only Level II Trauma Center and Neonatal Intensive Care Unit (NICU)....
-
Quality Lead I, Quality Management
1 month ago
Marquette, United States UP Health System - Marquette Full timeUP Health System - MarquetteQuality Lead I, Quality Management, FTE Shift(1.0DV)Who We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS Marquette is a 222 bed hospital and houses the regions only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide outreach...
-
Quality Lead I, Quality Management
3 weeks ago
MARQUETTE, United States UP Health System - Marquette Full timeUP Health System - MarquetteQuality Lead I, Quality Management, FTE Shift(1.0DV) Who We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS – Marquette is a 222 bed hospital and houses the region’s only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide...
-
Quality Lead I, Quality Management
3 months ago
Marquette, United States UP Health System Full timeUP Health System - Marquette Quality Lead I, Quality Management, FTE Shift(1.0DV) Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS – Marquette is a 222 bed hospital and houses the region’s only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also...
-
Quality Lead I, Quality Management
3 weeks ago
Marquette, United States UP Health System - Marquette Full timeUP Health System - Marquette Quality Lead I, Quality Management, FTE Shift(1.0DV)Who We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS - Marquette is a 222 bed hospital and houses the region's only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide...
-
Travel Nurse RN
4 weeks ago
Marquette, United States Care Team Solutions Remote Work Freelance Full timeDetails: Must Have 2+ Years of recent Medical-Surgical experience. Specialty: Medical-Surgical Discipline: Registered Nurse Start Date: 2024-09-03 Duration: 13 Weeks Shift: 12 Hours Overnight shift. Hours Per Week: 36 Hours Employment Type: ContractGross Weekly Pay: $2054.76 Six things that won't happen if you apply to this job: You won't have to...
-
Claims Examiner I
5 days ago
Marquette, United States Upper Peninsula Health Plan Full timeThis position is responsible for timely and accurate Medicaid claims entry and processing according to Upper Peninsula Health Plan (UPHP) policies and procedures and in compliance with regulatory guidelines and must maintain the minimum productions standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: Follows established Upper Peninsula Health Plan policies...
-
Claims Examiner I
1 week ago
Marquette, United States Upper Peninsula Health Plan Full timeDEPARTMENT: Finance/Claims POSITION SUMMARY: This position is responsible for timely and accurate Medicaid claims entry and processing according to Upper Peninsula Health Plan (UPHP) policies and procedures and in compliance with regulatory guidelines and must maintain the minimum productions standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: Follows...
-
Customer Experience Representative
4 weeks ago
Marquette, United States Enterprise Mobility Inc Full timeOverviewGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollarindustry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...
Customer Service Rep I
2 months ago
Customer Service Rep I
Full-time
Shift: 8:30 am to 5:00 pm
Marquette, MI
Assessment required- Customer Service Rep
Analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines.
- Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership.
- Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters.
- Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts).
- Organize work to meet National/Corporate/Department Production and Quality Standards.
- Reroute misdirected inquiries.
- Primarily evaluates membership issues/inquiries and price/adjudicates low complexity claims/inquiries.
- Interact with others inside and outside the organization to resolve the inquiry/claim related problems.
- Influence customers to accept the reasonableness of decisions and actions.
- Other duties may be assigned.
Education and Experience
- High school graduate or GED equivalent.
- One (1) year of related work experience in areas such as public/customer service, sales representative, claims processing, membership enrollment or one (1) year of public contact in positions such as teaching, social service work, bank teller, medical assistant/office assistant.
- One (1) year of total related experience or in the absence of internal BCBSM experience, the following may apply: One (1) year of related work experience in areas such as public/customer service, sales representative or claims processing.
- Demonstrated knowledge of policies, practices and procedures related to membership.
- Demonstrated ability to analyze data and resolve problems related to membership.
- Demonstrated command of all skills necessary for oral and written communications in a clear, concise and tactful manner.
All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, protected veteran status or status as an individual with a disability.