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Help Desk Analyst

4 months ago

Irvine, United States Staffmark Full time

Staffmark is hiring a Help Desk Analyst - Hybrid for a local company in Irvine, CA. Secure your financial future with this exciting new opportunity. Get your career moving in the right direction with Staffmark.

Shifts Details:

  • 11:00 AM - 8:00 PM | Tuesday - Saturday | Off Sunday/Monday
  • 7:00 AM - 4:00 PM | Off Tuesday/Saturday
  • 6:00 AM - 3:00 PM | Tuesday - Saturday | Off Sunday/Monday
  • 5:00 PM - 2:00 AM | Tuesday - Saturday | Off Sunday/Monday
  • 11:00 AM - 8:00 PM | Off Thursday/Sunday
  • Pay Rate | $23.00/hr. - $24.00/hr.
Qualifications | Help desk or technical support experience, excellent communication and organizational skills, and a technical aptitude to troubleshoot effectively.

As a Help Desk Analyst, you'll be the first line of support for all technology-related issues and inquiries. Other responsibilities include resolving technical problems with LAN, WAN, and other systems and analyzing and resolving escalated issues, troubleshooting first-level calls through phone, email, and chat support, managing and prioritizing work activities with minimal supervision, following up with vendors, and installing computer hardware and software.

Employee Benefits:
  • Medical, dental, vision, and life insurance
  • Short-term disability
  • 401k plans
  • Weekly pay is available every Friday
  • Employee discount programs
  • Referral bonus potential

If you're still reading this ad, you must be interested Hit the "Apply Now" button to start our easy application process. You can even complete it with your phone

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.

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