Desktop Support Technician
3 weeks ago
Apex Systems is hiring an IT Desktop Support Technician with a government client in San Antonio, TX If interested please send your updated resume/Sec+ to Jordan Dobrinsky @jdobrinsky@
Job Title: IT Desktop Support Technician (Tier 1)
Location: San Antonio, TX, Onsite 100%
Shift: Must be available 1st, 2nd, and/or 3rd shift, and able to support a 24 x 7 environment.
Clearance: Candidates must be U.S. Citizens and able to obtain and/or maintain an ADP II Public Trust security clearance as a condition of employment
Pay Rate: $26.04 + $4.41 SCA = $30.45
Responsibilities:
- First-level support of all inbound calls, generating an Incident for all new issues.
- Accurately logging, ticketing, and tracking/owning all incidents.
- First contact resolution of desktop issues or follow proper escalation procedures
- Provide accurate, timely, and professional resolution on all supported issues.
- Timely, accurate, thorough and professional follow-up on all Incidents.
- Quickly identify and escalate high-priority issues.
- Accurately triaging/assigning/escalating tickets per current processes and standards.
- Maintain dependable attendance and schedule adherence.
Skills:
- Strong critical thinking skills that facilitate expedient problem solving
- Strong communication skills
- The ability to effectively communicate technical matters to a non-technical audience
- Hardware/software maintenance skills
- Ability to multitask while staying focused in a fast-paced competitive environment
- Proficient with Microsoft Office
- Proficient with Windows 7 and Windows 10 operating system
- Knowledge of mobile devices
- Experienced in the use of remote access applications
- Able to work in a team environment
- Able to resolve technical issues within the policies and guidelines provided
- Excellent customer service skills
Requirements:
- Department of Defense security clearance (ADP II Public Trust), or the ability to obtain one.
- Certifications:
- CompTIA Security+ CE certification is required upon submittal.
- Microsoft Certified IT Professional (MCP) and/or Help Desk Institute (HDI) certifications, desired.
- Ability to support any shift within a 24/7/365 environment, including early mornings, late nights, weekends, and holidays.
- Bachelor's Degree or 4 years of related IT experience.
-
San Jose, California, United States Desktop & Depot Support Full timeJob Description**Job Summary**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Jose, California. In this role, you will be responsible for providing IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environment.Key Responsibilities:Provide...
-
Desktop Support Technician
4 weeks ago
San Antonio, United States Apex Systems Full timeApex Systems is hiring an IT Desktop Support Technician with a government client in San Antonio, TX! If interested please send your updated resume/Sec+ to Jordan Dobrinsky @jdobrinsky@apexsystems.com Job Title: IT Desktop Support Technician (Tier 1)Location: San Antonio, TX, Onsite 100%Shift: Must be available 1st, 2nd, and/or 3rd shift, and able to support...
-
Desktop Support Technician
4 weeks ago
San Antonio, United States Apex Systems Full timeApex Systems is hiring an IT Desktop Support Technician with a government client in San Antonio, TX! If interested please send your updated resume/Sec+ to Jordan Dobrinsky @jdobrinsky@apexsystems.com Job Title: IT Desktop Support Technician (Tier 1)Location: San Antonio, TX, Onsite 100%Shift: Must be available 1st, 2nd, and/or 3rd shift, and able to support...
-
Desktop Support Technician
1 month ago
San Antonio, United States Peak Systems, Inc. Full timeWe are seeking a Desktop Support Technician to join our team! build pcs and ship out to users, also when the pcs are shipped, test them and rebuild. Responsibilities: Build pcs and ship out to users, also when the pcs are shipped, test them, and rebuild Audit Inventory levels within multiple stockrooms daily Support Inventory Management ...
-
Desktop Support Technician I
4 weeks ago
San Antonio, United States A3 Staffing Solutions Full timeJob DescriptionJob DescriptionDesktop Support Technician San Antonio, TXFull-time - 6 month contract to hireMust live in or near San Antonio, TX • 8-5 Monday-Friday, no on call• Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.• Maintains, analyzes, troubleshoots, and repairs...
-
Technical Support Specialist
5 days ago
San Diego, California, United States Desktop & Depot Support Full timePosition OverviewAre you ready to elevate your career in Information Technology? We invite you to explore an exciting opportunity with us.Role Summary:Our organization is seeking dedicated and ambitious individuals to fill the role of Desktop Support in a dynamic environment. This position involves collaborating with our esteemed clients and handling various...
-
Desktop Support Technician
1 month ago
San Antonio, United States The Peak Organization Full timeJob DescriptionJob DescriptionWe are seeking a Desktop Support Technician to join our team! build PCs and ship out to users, also when the PCs are shipped, test them and rebuild.Responsibilities:Audit Inventory levels within multiple stockrooms dailyBuild PCs and ship out to users; also when the PCs are shipped, test them and rebuildSupport Inventory...
-
Desktop Support Technician
4 days ago
San Francisco, United States Insight Global Full timeLooking for a Desktop Technician who has great communication skills to support one of our financial clients. This is going to be a 6-month contract to hire,and looking for someone who wants upward mobility. This is on site 5 days a week with some travel - details below on travel.Title: Desktop TechnicianLocation: Suite 600 - Three Embarcadero Center, San...
-
Technical Support Specialist in San Diego
4 days ago
San Diego, California, United States Desktop & Depot Support Full timePosition OverviewAre you ready to elevate your career in the IT sector? We invite you to explore an exciting opportunity.Role Summary:Virtual Service Operations is on the lookout for enthusiastic and career-oriented professionals to fill the role of Desktop Support in San Diego, California. This position plays a crucial part in our partnership with a...
-
Desktop Support Technician
4 days ago
San Francisco, United States Insight Global Full timeTitle: Desktop TechnicianLocation: Three Embarcadero Center, San Francisco, CA 94111Duration: 6 month contract to hireSchedule: 5 days/week ON SITEPay Rate: up to $43/hr converting 65K-75KOpenings: 1Must-haves:2+ years of experience in a desktop technician roleExperienced with ticketing systemsClient uses SysaidExperience with password resets and O365...
-
Technical Support Specialist in San Diego
4 days ago
San Diego, California, United States Desktop & Depot Support Full timePosition OverviewAre you ready to elevate your career in IT? We invite you to explore a rewarding opportunity with us.Role Summary:Our organization is seeking dedicated and driven individuals to become part of our expanding team as a Desktop Support Specialist in San Diego. In this capacity, you will engage with our esteemed clients and take on...
-
Desktop Support Technician
1 week ago
San Leandro, United States Precision Castparts Corp Full timeWith more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly Support Technician, Desktop Support, Technician, Computer Tech, Support, Technical, Technology
-
Desktop Support Technician
2 weeks ago
San Diego, United States Aequor Healthcare Services Full timeb Description: Please note they are requesting 4+ years of applicable experience for this position Responsible for providing support to all IT clients in their use of computers, applications, and mobile devices located throughout the enterprise including the home office, offsite facilities, and mobile work force. Responsible for resolving most...
-
Desktop Support
3 weeks ago
San Antonio, United States RIT Solutions, Inc. Full timeResponsibilities: Provide support for users of computers and software systems. Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance. Provide general training for relevant applications and hardware Responds to client inquiries Provides technical support to users Troubleshoots hardware and software issues...
-
Information Technology Desktop Support
1 month ago
San Antonio, United States Apex Systems Full timeApex Systems, America’s second largest technical staffing firm, has an opportunity for a Desktop Support Technician supporting one of our largest Government clients in San Antonio, TX.Title: IT Desktop Support TechnicianLocation: San Antonio, TX, Onsite 100%Shift: Must be available 1st, 2nd, and/or 3rd shift, and able to support a 24 x 7...
-
Information Technology Desktop Support
1 month ago
San Antonio, United States Apex Systems Full timeApex Systems, America’s second largest technical staffing firm, has an opportunity for a Desktop Support Technician supporting one of our largest Government clients in San Antonio, TX.Title: IT Desktop Support TechnicianLocation: San Antonio, TX, Onsite 100%Shift: Must be available 1st, 2nd, and/or 3rd shift, and able to support a 24 x 7...
-
Information Technology Desktop Support
3 weeks ago
San Antonio, United States Apex Systems Full timeApex Systems, America's second largest technical staffing firm, has an opportunity for a Desktop Support Technician supporting one of our largest Government clients in San Antonio, TX.Title: IT Desktop Support TechnicianLocation: San Antonio, TX, Onsite 100%Shift: Must be available 1st, 2nd, and/or 3rd shift, and able to support a 24 x 7...
-
Desktop Support Engineer
3 months ago
San Jose, United States Quatrro Business Support Services Full timePurpose of the Job: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise...
-
Desktop Support
3 weeks ago
San Antonio, United States Syrainfotek LLC D.B.A CloudQ Full timeJob DescriptionJob DescriptionWork Location: ONSITE - San Antonio, TXResponsibilities:Provide support for users of computers and software systems.Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.Provide general training for relevant applications and hardwareResponds to client inquiriesProvides technical...
-
Desktop Support
3 weeks ago
San Antonio, United States eTeam Full timePosition: Desktop Support Tech Location: San Antonio, TX, 78233 Duration: 6 Months CTHResponsibilities Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers. Provide support to client-identified VIPs Responds to...