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Application Analyst, Senior

4 months ago

Appleton, United States ThedaCare Full time
Why ThedaCare?

Living A Life Inspired

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness -
  • Lifestyle Engagement
    • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
  • Access & Affordability
    • e.g. minimal or zero copays, team member cost sharing premiums, daycare


About ThedaCare

Summary :
The Application Analyst, Senior is responsible for configuring and supporting multiple software applications and integration points and maintaining the integrity of the databases used to support a ThedaCare customer. Works closely with operational leaders to gather requirements needed for system build and solutions.Serves as a liaison to lead and coordinate issues with vendor technical support and operational leaders. Provides expertise in more than one functional area or application. Assists in the development of risk mitigation strategies for application implementation and maintenance, and possesses system integration expertise.

Job Description:

KEY ACCOUNTABILITIES:
  • Researches and implements enhancements or software configuration that optimizes and streamlines the application functionality to meet end user and business requirements. Provides data or application expertise for projects and key initiatives.
  • Participates in or leads innovative technical discussions, and recommends workflow configurations and/or changes to align with best practices, standardization, and/or compliance and/or regulatory policies.
  • Develops solutions to complex questions from end users in a timely, positive, and professional manner. Respectfully addresses situations or communicates decisions to ensure customer concerns or needs are met. Demonstrates professionalism with customers and vendors.
  • Researches, understands, and mentors others on impacts of integrated system changes and impacts to outside systems.
  • Develops, implements, and leads the creation of integrated standards and best practices that will streamline workflows and maintenance within the applications supported.
  • Identifies, participates, and leads system and information services process improvements to decrease defects/barriers, enhance customer satisfaction, and reduce waste and/or cost.
  • Initiates and leads vendor relationships to ensure timely escalation and responsiveness.
QUALIFICATIONS:
  • Bachelor's Degree Required and 5 Years progressive experience in an Information Technology related field
  • Epic/Specified Application Certification(s) preferred. Must be previously certified or complete certification within 1 year of hire date.
PHYSICAL DEMANDS:
  • Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
  • Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
WORK ENVIRONMENT
  • Climate controlled office setting with potential daily movement throughout the hospital system.
  • Interaction with department members and other healthcare providers.
  • Frequent sitting with movement throughout office space
  • Use of computers throughout work day


Application Analyst, Seni
Scheduled Weekly Hours:
40Scheduled FTE:
1Location:
ThedaCare Corporate Office - Neenah,WisconsinOvertime Exempt:
Yes