Employee Benefits Specialist

1 month ago

Troy, United States Wilshire Benefits Group Full time

Job Type

Full-time

Description

Are you a detail-oriented multitasker looking for an meaningful and impactful opportunity? Wilshire Benefits Group is actively seeking a dynamic professional who is ready to play a vital role in enhancing employee satisfaction and well-being as an Employee Benefits Specialist on our Client Services Team. You'll be an integral member of our operation, ensuring that our clients and their employees have seamless access to essential benefits.

In this fast-paced role, you'll handle everything from processing enrollments and managing eligibility with insurance carriers to fielding inquiries from our dedicated employee benefit advocates. Your contributions will empower both our internal staff and external clients, making a real difference in their experience. Our ideal candidate will have 2-5 years of agency experience including facilitating enrollments, populating carrier sites, and resolving benefits questions. Bring your friendly attitude and positive energy, and let's create an amazing workplace together

Requirements

  • 2-5 years of experience in an employee benefits agency setting
  • Experienced with accurately processing member benefit enrollments (additions, changes, deletions)
  • Familiarity with carrier websites (BCBS/HAP/Priority Health/etc.)
  • Ability to create and edit open enrollment materials, including employee guides (ideally in MS Publisher)
  • Respond to client / employee support request such as issuing ID cards and addressing benefit-related inquiries
  • Assist employee benefit advocates with calls and education on claims
  • Document all activities in the tracking system
  • Support Account Managers with client onboarding and enrollment audits
  • Deliver exceptional service to clients and their employees
  • Understand COBRA eligibility and process COBRA activities and manage eligibility with third-party administrators
  • Ability to work independently and adapt to client needs
  • Demonstrated success in identifying opportunities for process improvements
Preferred Experience
  • Bachelor's degree and/or a minimum of two years of professional experience
  • License in Life and Health a plus
  • Employee Navigator / benefits administration knowledge
  • Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Adobe
  • Experience in MS Publisher preferred
Wilshire Benefits Group offers a robust and competitive benefits package including:
  • Health, Dental, and Vision Insurance
  • 401(k) plan with company match
  • Employee assistance program
  • Employer-paid life insurance, short-term and long-term disability
  • Health savings account / Flexible spending account
  • Identity theft services
  • Generous paid time off
  • Paid holidays
  • Summer Friday hours
  • Professional development assistance
  • Tuition reimbursement
  • Referral program
  • Volunteer day at a local charity
  • Employer paid meeting with a financial planner
  • Bottomless healthy snack basket
  • Team building events and outings

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 AM to 4:30 PM with occasional remote days.

  • Employee Benefits Coordinator

    4 weeks ago

    Troy, Michigan, United States Wilshire Benefits Group Full time

    Job Opportunity: Employee Benefits SpecialistWilshire Benefits Group is seeking a highly skilled and detail-oriented professional to join our Client Services Team as an Employee Benefits Specialist.This is a full-time position that requires a strong understanding of employee benefits and a passion for delivering exceptional service to clients and their...

  • Employee Benefits Coordinator

    4 weeks ago

    Troy, Michigan, United States Wilshire Benefits Group, Inc. Full time

    Job OverviewWilshire Benefits Group, Inc. is seeking a highly skilled Employee Benefits Specialist to join our Client Services Team. As a key member of our operation, you will play a vital role in enhancing employee satisfaction and well-being by ensuring seamless access to essential benefits.In this dynamic role, you will handle a wide range of...

  • Employee Benefits Account Manager

    3 weeks ago

    Troy, Michigan, United States Wilshire Benefits Group Full time

    Job SummaryThe Account Manager is a key member of our team at Wilshire Benefits Group, responsible for supporting the Group Benefit Consultant in managing their assigned book of business. This role requires exceptional proactive service to clients, with a focus on delivering customized solutions to meet their needs.Key ResponsibilitiesSupport the Benefit...

  • Employee Benefits Account Manager

    3 weeks ago

    Troy, Michigan, United States Wilshire Benefits Group Full time

    The Employee Benefits Account Manager is a key role at Wilshire Benefits Group, responsible for delivering exceptional service to clients while supporting the Group Benefit Consultant on their assigned book of business.Key responsibilities include managing client needs and objectives, developing customized strategies to service them, and maintaining...

  • Employee Service Specialist

    3 weeks ago

    Troy, Michigan, United States Actalent Full time

    Actalent is seeking a highly skilled Employee Service Specialist to support our internal employees and technical consultants. The ideal candidate will have a strong background in payroll and benefits administration, as well as excellent communication and problem-solving skills.The Employee Service Specialist will be responsible for ensuring our employees...

  • Benefits Account Manager

    4 weeks ago

    Troy, Michigan, United States Wilshire Benefits Group Full time

    Job SummaryWe are seeking a highly skilled Benefits Account Manager to join our team at Wilshire Benefits Group. The successful candidate will be responsible for supporting the Group Benefit Consultant in managing client relationships and delivering exceptional service.Key ResponsibilitiesSupport Benefit Consultant in managing client relationships and...

  • Employee Service Specialist

    4 weeks ago

    Troy, Michigan, United States Actalent Full time

    Job SummaryActalent is seeking an Employee Service Specialist to join our team. As an Employee Service Specialist, you will be responsible for providing exceptional service to our internal employees and technical consultants. This includes ensuring employees receive timely and accurate information on benefits, payroll, and other employment-related matters....

  • Producer - Employee Benefits

    4 weeks ago

    Troy, United States USI Holdings Corporation Full time

    General Description: Outside Employee Benefits sales position. Responsible for driving business sales, retention and growing existing client revenue. Manage client relationships and drive profitability, satisfaction, and organic growth. Responsibilities:Achieve annualized new business sales of $200k in our target market of companies with 200-2,000 employees....

  • Senior Benefits Consultant

    4 weeks ago

    Troy, Michigan, United States Wilshire Benefits Group, Inc. Full time

    Job OverviewWilshire Benefits Group, Inc. is seeking a highly skilled and experienced Small Group Account Manager to lead client relationships and create benefit strategies that meet their goals and needs.Key ResponsibilitiesDevelop and maintain positive relationships with key contacts at assigned clientsWork closely with analysts to request census data and...

  • Employee Benefits Account Manager

    4 weeks ago

    Troy, Michigan, United States Harrison Gray Search and Consulting LLC Full time

    Harrison Gray Search and Consulting LLC has partnered with an insurance client based in Troy, MI seeking an Employee Benefits Account Manager. Our client has achieved consistent growth and success, providing high-quality service for business and individual needs. They have been recognized with awards for their dedication to and growth in the industry, and...

  • Employee Benefits Account Manager

    2 months ago

    Troy, United States Harrison Gray Search & Consulting Full time

    Harrison Gray Search has partnered with an insurance client based in Troy, MI seeking an Employee Benefits Account Manager. Over the last 20 years, our client has achieved consistent growth and success. They pride themselves on providing the highest quality service for business and individual needs. They have been repeatedly recognized with awards for their...

  • Employee Benefits Account Manager

    4 weeks ago

    Troy, Michigan, United States Harrison Gray Search and Consulting LLC Full time

    Job Summary:Harrison Gray Search and Consulting LLC is seeking an experienced Employee Benefits Account Manager to join our team. As an Employee Benefits Account Manager, you will be responsible for managing assigned accounts, developing client relationships, and identifying client needs. You will also be responsible for attending client meetings, preparing...

  • Employee Benefits Account Manager

    4 weeks ago

    Troy, Michigan, United States Harrison Gray Search & Consulting Full time

    Job OverviewHarrison Gray Search & Consulting is proud to partner with a leading insurance client in Troy, MI, seeking an experienced Employee Benefits Account Manager. Our client has achieved remarkable growth and success over the past 20 years, consistently delivering high-quality service to businesses and individuals. They have received numerous awards...

  • Employee Benefits Account Manager

    1 month ago

    Troy, United States Harrison Gray Search and Consulting LLC Full time

    Harrison Gray Search has partnered with an insurance client based in Troy, MI seeking an Employee Benefits Account Manager. Over the last 20 years, our client has achieved consistent growth and success. They pride themselves on providing the highest quality service for business and individual needs. They have been repeatedly recognized with awards for their...

  • Benefits Manager for Employee Health and Wellness

    4 days ago

    Troy, Michigan, United States Marsh & McLennan Companies Full time

    About UsAt Marsh & McLennan Companies, we pride ourselves on being a Top Workplace with an award-winning, inclusive culture.This culture is the result of hard work by extraordinary people who make up more than 9,000 of the industry's brightest talent.Salary and BenefitsThe estimated annual salary for this position is $120,000 - $180,000, depending on...

  • Account Manager – Employee Health

    3 weeks ago

    Troy, United States US012 Marsh & McLennan Agency LLC Full time

    Description: Account Manager – Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day....

  • Account Manager – Employee Health

    1 month ago

    Troy, United States US012 Marsh & McLennan Agency LLC Full time

    Description: Account Manager – Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day....

  • Benefits and Leave of Absence Specialist

    4 weeks ago

    Troy, Michigan, United States Midland Credit Management, Inc. Full time

    About the RoleThe Benefits & LOA Specialist plays a crucial role in the execution and continuous improvement of the US Benefits/LOA processes. This position is responsible for managing projects & programs, improving the employees' experience, and operational rigor and excellence throughout our Benefits/LOA processes.Key ResponsibilitiesAssists with the...

  • Benefits and Leave of Absence Specialist

    3 weeks ago

    Troy, Michigan, United States Midland Credit Management Inc Full time

    About the RoleThe Benefits & LOA Specialist plays a crucial role in the execution and continuous improvement of the US Benefits/LOA processes. This position is responsible for managing projects & programs, improving the employees' experience, and operational rigor and excellence throughout our Benefits/LOA processes.Key ResponsibilitiesAssists with the...

  • Benefits and Leave of Absence Specialist

    1 month ago

    Troy, Michigan, United States Midland Credit Management Inc Full time

    About the RoleThe Benefits and Leave of Absence Specialist plays a critical role in ensuring the seamless execution and continuous improvement of our US Benefits/LOA processes. This position is responsible for managing projects and programs, improving employee experience, and enhancing operational rigor and excellence throughout our Benefits/LOA...