Employee Relations Manager

2 weeks ago

Metairie, United States Fresenius Medical Care North America Full time

PURPOSE AND SCOPE: Provides employee relations support, guidance and advice to field management and employees in assigned regions within a FMS Division. Ensures compliance with company policies and procedures, and local, state and federal employment regulations and requirements. Utilizes knowledge and expertise in the employee relations and human resources field to investigate, address, and resolve human resource issues and problems including but not limited to personnel management, policy and procedure interpretation and implementation, benefits, and change management. PRINCIPAL DUTIES AND RESPONSIBILITIES: Demonstrates commitment, adherence and alignment to Company’s Mission, Core Values and initiatives Ensures timely and thorough case management Develops/facilitates leadership and field staff training, as necessary Collaborates with organizational partners as appropriate, including but not limited to, Corporate Counsel, HR Business Partners, Compliance, Quality/Clinical Services, Education, etc. Effectively administers personnel and employee relations programs in accordance with company policies and procedures, Ensures compliance with regulatory requirements including Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA) and American Disabilities Act as Amended (ADAAA) to ensure the uniform and equitable treatment of employees. Manages and executes Employee Relations matters, including investigating issues, providing coaching to employees and managers. Works collaboratively with and provides day-to-day coaching and advice to field managers, Regional leaders and all other assigned employees in a large variety of employee relations issues, performance management and issues, and policy interpretation. Diagnoses and identifies pro-active steps to avoid recurring issues. Provides field managers and supervisors with interpretation and guidance regarding HR policies, legal and compliance matters to ensure fair and consistent application. Counsels and advises on the administration of specific employment laws including federal and state labor laws. Investigates employee action line calls in a timely manner with assistance from appropriate internal experts. Provides recommendations while documenting actions taken. Escalates sensitive or critical issues to management. Conducts climate assessments at clinical level, communicates findings to Regional and Division level executives and provides appropriate recommendations for improvements and or remedies. Consults with the Legal Department as necessary regarding interpretation of policies as affected by state and federal laws. Provides investigatory support to the legal department when responding to State or Federal agency employment claims which may be filed against the organization. Provides administrative support to the legal department, collecting data and source documents when responding to legal claims, lawsuits and subpoenas. Reviews all field requests related to employee separations related to Reductions in Force and or Divestitures partnering with the legal department to minimize potential risk to the organization. Reviews and assists managers in drafting corrective action, performance improvement, and termination documentation as requested. Assists with the on-boarding of new employees through acquisitions, in Affirmative Action planning and reporting, and in the administration of Division level employee recognition programs where applicable. If applicable, provides HR support for unionized facilities through guidance and interpretation of the union contract. Tracks and interprets trends in employee relations to proactively identify issues and develop training and other solutions. May provide assistance to junior level staff with more complex tasks that require a higher level of understanding of functions. May escalate issues to supervisor/manager for resolution, as deemed necessary. Mentor other staff as applicable. Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations. Assist with various projects as assigned by a direct supervisor. Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires travel as deemed appropriate for investigations, training/business needs. EDUCATION: Bachelor’s Degree required; Advanced Degree desirable EXPERIENCE AND REQUIRED SKILLS: 5 – 8 years’ related experience; or a Master’s degree with 3 years’ experience; or a PhD without experience; or equivalent directly related work experience. SHRM Certification (SHRM-SCP, SHRM-CP) is desirable, or a plus. Demonstrated knowledge and ability to appropriately advise on employment law including, FMLA, ADAAA, and other federal and state labor laws within an organization that has an international/multi-state footprint. Excellent communication skills, both verbal and written, and ability to work well with all levels of the organization Must have well-developed organizational design, assessment, diagnostic, change management, presentation, facilitation and influencing skills. Strong computer application skills in word processing, spreadsheets and data base report writing. Demonstrated track record of effectively addressing sensitive and/or stressful situations and information with tact, discretion and strict adherence to confidentiality requirements. Ability to work in a high volume, fast-paced, dynamic environment with the ability to adapt to changing priorities. Must possess excellent organizational, teamwork, process and problem solving skills, as well as the ability to multi-task in a changing, highly matrixed environment. Strong customer service skills. Must demonstrate interest in learning and growth. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

  • Employee Benefits Account Manager

    2 weeks ago

    Metairie, Louisiana, United States USI Holdings Corporation Full time

    Job SummaryWe are seeking a highly skilled Employee Benefits Account Executive to join our team at USI Holdings Corporation. As a key member of our account management team, you will be responsible for managing complex client relationships and providing exceptional service to our clients.Key ResponsibilitiesManage a portfolio of complex clients, providing...

  • Operations Manager

    4 weeks ago

    Metairie, Louisiana, United States The Center For Autism And Related Disorders, Inc. Full time

    Job SummaryThe Center for Autism and Related Disorders, Inc. is seeking a highly motivated and experienced Operations Manager to oversee the day-to-day operations of their assigned center. This is a dynamic and challenging role that requires strong leadership and management skills, as well as the ability to work effectively in a fast-paced environment.Key...

  • Employee Benefits Account Manager/Benefits Analyst

    15 hours ago

    Metairie, United States TIH Insurance Full time

    The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only;...

  • Employee Benefits Account Manager/Benefits Analyst

    9 hours ago

    Metairie, United States McGriff Insurance Services Full time

    The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only;...

  • Operations Manager

    4 weeks ago

    Metairie, Louisiana, United States The Center For Autism And Related Disorders, Inc. Full time

    Job SummaryThe Center for Autism and Related Disorders, Inc. is seeking a highly motivated and experienced Operations Manager to oversee the day-to-day operations of our assigned center. As a key member of our team, you will be responsible for ensuring the smooth functioning of our center, including administrative duties, team development, and financial...

  • Employee Benefits Consultant

    1 month ago

    Metairie, United States McDaniel Agency Full time

    Job OverviewThe McDaniel Agency is on the lookout for dedicated and passionate individuals to fill the role of Employee Benefits Consultant. In this position, you will engage with business leaders and human resources professionals to present and manage employee benefits programs via payroll deductions. Our focus is on fostering strong relationships with...

  • Employee Benefits Account Executive

    2 weeks ago

    Metairie, United States USI Holdings Corporation Full time

    General Description: Manage complex clients as the primary service contact. Responsible for client satisfaction, providing excellent customer service and leadership to accounts. Includes strategic planning responsibilities. Major Responsibilities: Manage a complex book of business with various funding methods, advanced contract features and structure that...

  • Benefits Administrator

    4 weeks ago

    Metairie, Louisiana, United States Bernhard LLC Full time

    About Bernhard LLCBernhard LLC is a leading provider of innovative engineering, construction, and energy solutions. Our core mission is to deliver exceptional service and promote a sustainable future.Job SummaryThe Benefits Administrator will perform key responsibilities in benefits administration, utilizing various systems and carrier systems to ensure...

  • Client Relations and Marketing Coordinator

    1 month ago

    Metairie, Louisiana, United States CCE Inc Full time

    Job OverviewCCE Inc is seeking a dynamic and creative communications expert with a strong interest in public relations to become part of our thriving marketing team. Our fast-expanding organization collaborates with community leaders and businesses, delivering customized marketing solutions that meet each client's unique public relations and marketing...

  • Client Relations Associate

    1 month ago

    Metairie, Louisiana, United States Nick Pontiff - State Farm Agent Full time

    Position OverviewAre you a people person with a passion for customer service? If so, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents specialize in marketing a range of insurance and financial service products.Key ResponsibilitiesBuild and nurture customer relationships, ensuring consistent...

  • LPN - Employee Health Specialist

    3 weeks ago

    Metairie, United States Ochsner Health Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team in Employee Health at Ochsner Health. As an LPN, you will play a vital role in providing direct care to patients, working collaboratively with the multidisciplinary team to ensure the highest quality patient care.Key ResponsibilitiesProvide direct care to patients, including...

  • HR Manager

    15 hours ago

    Metairie, United States Best Western Plus Full time

    Human Resource Manager: We're seeking leaders with a positive outlook and a can-do attitude. Job Overview: As the Human Resource Manager, you'll play a pivotal role in overseeing personnel-related operations within our company. The HR Manager will lead individuals, help shape our culture, and be the HR "go-to person." Your responsibilities will include...

  • LPN - Employee Health Specialist

    2 weeks ago

    Metairie, United States Ochsner Health System Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team at Ochsner Health System. As an LPN, you will play a vital role in providing direct care to patients, working collaboratively with our multidisciplinary team to ensure the highest quality patient care.Key ResponsibilitiesProvide direct care to patients, including...

  • Operations Manager

    4 weeks ago

    Metairie, Louisiana, United States The Center For Autism And Related Disorders, Inc. Full time

    Operations ManagerThe Center for Autism and Related Disorders, Inc. is seeking a highly skilled Operations Manager to oversee the day-to-day operations of our assigned center. As a key member of our team, you will be responsible for ensuring the smooth operation of our center, including administrative duties, team development, and client relations.Key...

  • Deli Operations Manager

    3 weeks ago

    Metairie, Louisiana, United States Martin Wine Cellar Full time

    Assistant Deli Manager OpportunityMartin's is seeking a highly skilled and motivated Assistant Deli Manager to join our team.Key Responsibilities:Assist the Restaurant Deli Manager in overseeing all aspects of the bistro/deli/catering operationsHandle inventory control, expediting, running registers, taking orders, food preparation, and cross-training on all...

  • Deli Operations Manager

    1 week ago

    Metairie, Louisiana, United States Martin Wine Cellar Full time

    Assistant Deli Manager OpportunityMartin's is seeking a highly skilled and motivated Assistant Deli Manager to join our team. As a key member of our deli operations, you will be responsible for assisting the Restaurant Deli Manager in overseeing all aspects of the bistro/deli/catering operations.Key Responsibilities:Assist in inventory control, expediting,...

  • Deli Operations Manager

    1 week ago

    Metairie, United States Martin Wine Cellar Full time

    Assistant Deli Manager OpportunityMartin's is seeking a highly skilled and motivated Assistant Deli Manager to join our team. As a key member of our food service team, you will be responsible for assisting the Restaurant Deli Manager in overseeing all aspects of the bistro/deli/catering operations.Key Responsibilities:Assist in inventory control, expediting,...

  • Deli Operations Manager

    4 weeks ago

    Metairie, Louisiana, United States Martin Wine Cellar Full time

    Assistant Deli Manager OpportunityMartin's is seeking a skilled and motivated Assistant Deli Manager to join our team. As a key member of our operations team, you will assist the Restaurant Deli Manager in overseeing all aspects of the bistro/deli/catering operations.Responsibilities:Assist in inventory control, expediting, running registers, taking orders,...

  • Deli Operations Manager

    4 days ago

    Metairie, Louisiana, United States Martin Wine Cellar Full time

    Assistant Deli Manager OpportunityMartin's is seeking a highly skilled and motivated Assistant Deli Manager to join our team. As a key member of our food service team, you will be responsible for assisting the Restaurant Deli Manager in overseeing all aspects of the bistro/deli/catering operations.Key Responsibilities:Assist in inventory control, expediting,...

  • Assistant Deli Manager

    1 month ago

    Metairie, United States Martin Wine Cellar Full time

    Job Summary:Martin Wine Cellar is seeking a highly skilled and motivated Assistant Deli Manager to oversee all aspects of our bistro/deli/catering operations. As a key member of our team, you will be responsible for managing inventory, expediting, running registers, taking orders, food preparation, and cross-training on all stations.Key...