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IS Project Manager

3 months ago

Grand Rapids, United States Pine Rest Christian Mental Health Services Full time
Cost Center
Information Systems

Scheduled Weekly Hours
40

Work Shift
First Shift (United States of America)

Shift & Status

Who Are We?

We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.

Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.

We are passionate about serving and are honored to be a part of this incredible work.

What Will you Do?

As a IS Project Manager at Pine Rest, you'll be part of tight-knit team that believes in the healing power of your expertise and compassion. You'll be responsible for managing the end-to-end project lifecycle for either executive sponsored or department projects to support the organization's development and integration of new and expanded programs or supports the department's leadership team in carrying out projects. The IS Project Manager will work with the IS Leadership Team to manage the strategic roadmap of projects and will create and maintain an IS Project Management Community of Practice. In addition, the IS Project Manager will be assigned as the primary project lead for Community Connect projects. Serves as a hub for the management of various project-related administrative tasks, including scheduling meetings, distributing meeting minutes, developing and tracking project milestones, and reporting progress of projects. The position may represent the project or department at the corporate level or other committees as needed. The Project Manager must demonstrate excellent customer service and have enthusiasm for the department, the Pine Rest organization, and Pine Rest's patients and customers. They are dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace.

Principal Duties and Responsibilities:
  • Develops/maintains Community of Practice guidelines for IS Project Management and serves as a resource to assist/mentor IS staff assigned to coordinate projects.
  • Works closely with IS Leadership team to maintain the strategic roadmap and strategic project backlog.
  • Directs and manages project development and execution from beginning to end, including successful closure.
  • Assists project teams in creating long- and short-term plans, including settings targets for milestones and adhering to deadlines.
  • Delegates project tasks to employees best positioned to complete them and ensures timely completion.
  • Serves as a point of contact for project teams when multiple units are assigned to the same project to ensure team actions remain consistent and on track with requirements, deadlines, and schedules.
  • Manages reports and necessary documentation of the project.
  • Evaluates/monitors the impact/outcomes of program, project, or process, recommending and implementing changes.
  • Develops/maintains up-to-date record keeping systems, including data collection, data analysis and tracking related activity.
  • Develops/maintains an up-to-date understanding of Pine Rest programs and their needs.
  • May act as a consultant in area of specialty to other department members and managers.
  • Complies with internal and external policy.
  • Assist with annual budget process.
  • Protects operations by keeping financial information confidential.
  • Works with internal departments and external customers to facilitate and coordinate project completion.
Additional Responsibilities:
  • Serves as the department's liaison with various internal departments to support current operations.
  • Compiles data related to productivity and assists managers in analyzing reports related to project performance.
  • Guides cost analysis process by establishing and enforcing policies and procedures; providing trends and forecasts; explaining processes and techniques; recommending actions.
  • Uses metrics with work team to identify areas of opportunity and facilitates process improvements; assists with proactive and corrective action plans to facilitate improvements.
  • Collect data on care performance measures in key identified areas and contributes to maintenance of IS Scorecard.
What Does the Role Require?

Education/Experience:
  • Education, Training, and Experience:
  • Bachelor's Degree in Business/IT/Healthcare Administration or a related field preferred. Equivalent knowledge, skills and abilities will be considered.
  • Minimum 3 years of experience in a project manager role in the healthcare technology space required. Significant experience managing healthcare technology projects in other job roles will be considered.
  • PMP or similar certification desired, or proof of equivalent experience.
  • Experience managing Epic EHR projects highly preferred, experience with Epic Community Connect programs desired.
  • Experience with Agile or similar management practices preferred.
Benefits:
  • Medical, dental, vision & life insurance plans
  • 403(b) retirement match contribution by Pine Rest
  • Generous PTO for full and part time employees
  • Tuition assistance & loan forgiveness
  • Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc.
  • Partnership with Davenport University provides generous discount on tuition for employees and family members.


Notice:

Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts.

NOTICE: Successful completion of a drug screen prior to employment is also part of our background process.