Information Technology Support Engineer

6 days ago

Sioux City, United States Avaso Technology Solutions Full time

About Us:

Avaso is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. We have a proven track record of success providing best-of-breed technology solutions to enterprises of all sizes, including some of the world's largest brands.

Website:

Job Summary

This is Freelance work (like Self-Employed / Field Nation / Upwork ): Means you will work for your own, and you will get paid only for the activities you will perform. For example, let's say our customer wants to install one router in their office, and our team assigned that activity to you. Now you must visit our customer site and complete the task. After completing the task, you will share invoice with our team.

Position: Onsite IT Support Specialist

Location: Sioux City South, USA.

Position type: Part- time

Duties and Responsibilities:

Perform IMAC (installs, moves, add, changes) services on hardware on desktops, laptops, tablets, flat panel monitors, printers, point of sale (POS) + peripherals, routers, firewalls, switches, access points, & servers

Perform desktop and COTS software installation/upgrades including staging & imaging

Provide break-fix services

Perform 1st or 2nd deskside support services troubleshooting & remediating hardware, software, and network-related issues for end-users

Provide 1st or 2nd level help desk support to end-users

Perform LAN and internetworking related activities

Handle bench repairs & remedial maintenance

Deal with 3rd party IT vendors as required

Manage IT asset inventory as required

Knowledge, Skills, and/or Abilities Required:

1-2 years of hardware, software (Windows 7/10), and end-user support experience

Demonstrate junior-to-intermediate internetworking and troubleshooting skills

Possess minimum of a Diploma from a recognized IT program

A+ certification required and other IT industry certifications from CompTIA, Microsoft, Cisco, or other OEMs (Dell, Toshiba, Lenovo, HP, etc.) preferred

Must be a self-starter who can manage multiple tasks concurrently

Excellent customer service skills

Strong verbal and written communication skills

Ability to work independently or as part of a team

Ability to complete tasks effectively with minimal supervision

Available to work flexible work schedules

Visa Requirement:

Must be a citizen or must be legally authorized to work without any need of Visa Sponsorship

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