Current jobs related to Information Technology Specialist Level 1 - Sioux City - Century Business Products Inc.
-
Cyber Security Specialist
1 week ago
Panama City, Florida, United States ISHPI Information Technology Full timeCybersecurity Specialist Job Description **Job Summary** ISHPI Information Technologies, Inc. is seeking a highly skilled Cybersecurity Specialist to join our team. As a Cybersecurity Specialist, you will serve as a Qualified Validator (QV) and Technical Writer, working closely with the Government Senior QV in the support of Naval Surface Warfare Command...
-
Information Technology Support Specialist
4 days ago
new york city (brooklyn), United States AVASO Technology Solutions Full timePosition: - End User Computing Level 3Employment Type: - Full Time EmploymentRole: - OnsiteEnd-user Computing Engineer (L3) to support the business in achieving its strategic objectives. The End-user Computing Engineer (L3) is in the mid-level position in the EUC Engineer's job family and is proactive in identifying, investigating, and resolving technical...
-
Network Administration Specialist II
7 days ago
Panama City, Florida, United States ISHPI Information Technology Full timeAbout the RoleWe are seeking a highly skilled Network/Systems Administration Specialist II to join our team at Ishpi Information Technologies, Inc. in Panama City, FL.Job SummaryThe successful candidate will provide technical support and guidance to our team, working closely with the Naval Surface Warfare Command to ensure the smooth operation of our network...
-
Bossier City, Louisiana, United States General Dynamics Information Technology Full timeJob Title: Counterintelligence/Information Operations Intelligence Analyst - SeniorJoin General Dynamics Information Technology (GDIT) as a Counterintelligence/Information Operations Intelligence Analyst - Senior and contribute to the safety and security of our nation. As a key member of our team, you will apply the latest technology and provide operational...
-
Bossier City, Louisiana, United States General Dynamics Information Technology Full timeJob Title: Counterintelligence/Information Operations Intelligence Analyst - SeniorJob Summary:We are seeking a highly skilled Counterintelligence/Information Operations Intelligence Analyst - Senior to join our team at General Dynamics Information Technology. As a key member of our Intelligence Community, you will apply the latest technology and provide...
-
Technical Support Specialist I
3 weeks ago
Bossier City, Louisiana, United States General Dynamics Information Technology Full timeJoin Our Team as a Technical Support Specialist ISeize the opportunity to make a significant impact as a Technical Support Specialist I within our organization.General Dynamics Information Technology is where you can contribute to exciting projects and advance your career.At GDIT, our people are our greatest asset. As a Technical Support Specialist I, you...
-
Electrical and Information Technology Specialist
3 weeks ago
Redwood City, California, United States NovaTech Solutions Full timeJob Summary:We are seeking a highly skilled Electrical and Information Technology Specialist to join our team at NovaTech Solutions. As an Electrical and Information Technology Specialist, you will be responsible for automating industrial processes to make them more efficient, error-free, and cost-effective.Key Responsibilities:Automate industrial processes...
-
Cyber Security Specialist
3 days ago
Panama City, Florida, United States ISHPI Information Technology Full timeAbout the RoleWe are seeking a highly skilled Cyber Security Specialist to join our team at ISHPI Information Technologies, Inc. in Panama City, ID. As a member of our group, you will work with a team focused on delivering innovative business solutions using emerging technologies through proven successful methods.ResponsibilitiesMonitor and manage risk...
-
Cyber Security Specialist
6 days ago
Panama City, Florida, United States ISHPI Information Technology Full timeAbout the RoleWe are seeking a highly skilled Cyber Security Specialist to join our team at ISHPI Information Technologies, Inc. in Panama City, ID. As a member of our group, you will work closely with our Government Senior Qualified Validator to support Naval Surface Warfare Command.Key ResponsibilitiesMonitor and manage risk management processes, including...
-
Bossier City, Louisiana, United States General Dynamics Information Technology Full timeJob Title: Counterintelligence/Information Operations Intelligence Analyst - SeniorAt General Dynamics Information Technology, we are seeking a highly skilled Counterintelligence/Information Operations Intelligence Analyst - Senior to join our team. As a key member of our Intelligence Community, you will apply the latest technology and provide operational...
-
Information Technology Specialist
4 weeks ago
Jefferson City, Missouri, United States Army National Guard Units Full timePosition OverviewThis role is designated for a GS IT SPECIALIST (SYSTEMS ADMINISTRATION) within the Army National Guard Units. The incumbent will manage critical server operations and resources, ensuring optimal performance and reliability.Key Responsibilities- Oversee and maintain assigned servers and their resources.- Analyze requirements, monitor...
-
Information Technology Security Specialist
2 weeks ago
Oklahoma City, United States SAIC Full timeDescription SAIC has an opening for an Information Technology Security Specialist. JOB DESCRIPTION: The candidate’s primary responsibility will provide assistance to federal Information System Security Officers in the development and interpretation of security policies, procedures, and system security documentation including but not limited to System...
-
Information Technology Developer
4 weeks ago
Sioux Falls, United States Feeding South Dakota Full timeJob DescriptionJob DescriptionFeeding South Dakota is the state's largest hunger-relief organization, with a mission to end hunger in South Dakota. Through our programs and agency partners we are providing food in all 66 counties of our state and fighting hunger in rural communities, metro areas and Native American Reservations.Job SummaryThe Information...
-
Information Technology Developer
2 months ago
Sioux Falls, United States Feeding South Dakota Full timeJob DescriptionJob DescriptionFeeding South Dakota is the state's largest hunger-relief organization, with a mission to end hunger in South Dakota. Through our programs and agency partners we are providing food in all 66 counties of our state and fighting hunger in rural communities, metro areas and Native American Reservations.Job SummaryThe Information...
-
Computer Specialist/Programmer Level 1
3 weeks ago
Oklahoma City, United States ASRC Federal Holding Company Full timeASRC Federal System Solutions supports the FAA NAS ESS (Federal Aviation Administration National Airspace System Engineering Support Services) contract. Join our growing team as a Computer Specialist / Programmer Level 1 in support of the FAA’s Beacon Interrogator and SBS Team (AJW-1452). AJW-1432 provides support for the FAA’s BI-5 and BI-6 Beacon...
-
Information Technology Specialist
3 weeks ago
Culver City, California, United States 24 Seven Talent Full timeJob Summary24 Seven Talent is seeking a skilled Information Technology Specialist to support a major U.S-based luxury retailer with the implementation of their POS Systems.Key Responsibilities:Uninstall and remove the complete POS system, security cage, and all components from cash wraps.Relocate the POS hardware and other identified equipment to a new...
-
Bossier City, Louisiana, United States General Dynamics Information Technology Full timeJob SummaryGeneral Dynamics Information Technology (GDIT) is seeking a highly skilled Counterintelligence/Information Operations Intelligence Analyst to join our team. As a Senior Intelligence Analyst, you will play a critical role in ensuring the safety and security of our nation by providing operational support to deliver actionable intelligence for the...
-
Technical Help Desk Specialist
1 day ago
Bossier City, Louisiana, United States General Dynamics Information Technology Full timeJob DescriptionWe are seeking a highly skilled Technical Help Desk Professional to join our team at General Dynamics Information Technology (GDIT). As a Technical Help Desk Professional, you will play a critical role in supporting the Department of State (DoS) Bureau of Information Resource Management (IRM) Enterprise Service Desk Program in Bossier City,...
-
Help Desk Specialist II
3 weeks ago
Bossier City, Louisiana, United States General Dynamics Information Technology Full timeAbout the RoleWe are seeking a highly skilled Help Desk Specialist II to join our team at General Dynamics Information Technology. As a Help Desk Specialist II, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.Key ResponsibilitiesProvide technical support...
-
Redwood City, California, United States NovaTech Solutions Full timeUnlock the Future of AutomationWe are seeking a highly motivated and skilled individual to join our team as an Electrical and Information Technology Specialist. As a key member of our automation team, you will play a crucial role in designing and implementing cutting-edge automation solutions for industrial processes.Key Responsibilities:Design and develop...
Information Technology Specialist Level 1
3 months ago
We are excited to announce an opening for a dedicated Information Technology Specialist Level 1 to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application
Information Technology Specialist Level 1 Job Purpose
The IT Specialist I is responsible for providing technical support to our customers as a member of our Service Desk. Support includes network connectivity and incidents, desktop and workstation infrastructure, backup monitoring, operating systems, software, hardware, and peripherals. Responsibilities include handling multiple customer service requests, incoming telephone calls, tickets within the professional services automation system, instant messaging, and electronic mail. The IT Specialist I will investigate and respond to all support requests by following documented processes and procedures with the goal of restoring or fulfilling Information Technology services for clients in the most efficient and professional manner possible.
Compensation Range
$40,000 - $50,000/ YR Depending on experience
Perks
Paid training & tools provided, laptop, mileage reimbursement & home every night
Benefits
Medical, Dental, Vision, 401k, 9 Paid Holidays, 2 Weeks PTO to start
Training
On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media.
Information Technology Specialist Level 1 Job Tasks
- Provide first level support, which includes incident and request handling for customers with a focus on first call resolution; use best practice for incident management including detailed ticket documentation, application of trouble-shooting and analytical skills to identify the root cause, and quickly determine resolution.
- Diagnose, triage, and escalate incidents and requests to appropriate level two and level three personnel. Respond to incidents, requests for service, and question within required response times and service levels.
- Document all user interactions and steps taken to resolve incidents in the IT helpdesk system
- Provide on-site when required and remote technical support using service desk tools for standard configurations of workstations, laptops, operating systems, software, hardware, printers, and peripherals.
- Troubleshoot and repair hardware and software issues on multiple operating systems.
- Assist in system upgrades and maintenance including add or remove memory, hard drives, video cards, and power supplies.
- Deploy software and system images for multiple operating systems and hardware.
- Service desk will be responsible for configuring and supporting various mobile devices and tablets.
- Work to develop an understanding of standard problems and issues and assist in the creation of technical documentation and processes.
- Engage in professional development through educational opportunities, training, and certifications provided by Catalyst IT.
- Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor.
- Ensure accurate and timely reporting of all billable time so payroll and customer billing is performed on a timely basis.
- Be fiscally responsible and provide high quality solutions.
Information Technology Specialist Level 1 Preferred Qualifications
- 2+ years end-user support experience in a technology related field, providing Hardware, Software, and Desktop support.
- Expert knowledge in Microsoft Windows Operating Systems, Microsoft Office suite (Office 365 preferred), desktop deployment technologies, hardware and software components of Windows based computers, smartphones, and tablets.
- Basic knowledge of Networking and Windows Server Administration fundamentals and concepts a plus.
- Experience working with PSA and RMM tools such as ConnectWise Manage and ConnectWise Automate.
- Strong collaboration skills and the ability to work closely with team members on projects, problem-solving and day-to-day operations.
- Operate independently and with self-motivation with the ability to balance multiple projects and priorities, while still meeting deadlines.
- Excellent customer service abilities and strong written and verbal communication skills.
- Associates or Bachelor degree required, in a technology related field preferred.
- Passion and strong understanding of the industry and our business' mission
Areas of knowledge
- Computer technical support
- Microsoft workstation environments including Windows 7, 8, 10 and Office applications
- Microsoft server environments (Active Directory, Terminal Services)
- Cloud experience – Office 365
- Email – Office 365, Google, Email server environments
- Networking (including routers, firewalls, VPNs, wireless)
- Anti-virus, Anti-SPAM and Anti-Spyware
- Backup Solutions
- Virtual Machine environments (VMWare)
Performance Review
Performance will be reviewed on a periodic basis. An annual performance review will occur discussing historical performance and future planning and strategy.
Compensation details: 40000-50000 Yearly Salary
PI6c54f9d80858-31181-34694393