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Outreach Hotline Advocate
4 months ago
Must have the following to apply: Education/Training/Experience Bachelor'sdegree in socialworkorrelatedfieldpreferredplus oneyearofrelated Specializedortechnicaleducationalrequirements: Bilingualrequired(EnglishandSpanish) Certification or Licensing Requirements Valid state Driver's License with at least two years driving experience, automobile insurance, and an acceptable Motor Vehicle Report Ability to pass and maintain a Level II background check Requires Domestic Violence Core Competency trainingandadditional6-hours(30-hourstotal)to qualifyforprivilege Must successful pass written test Requireson-going 16-hours ofDV-relatedtrainingafterthefirst Demonstrated judgment Ability to handle crisis situations with expertise A self-starter and the ability to perform with a high degree of autonomy and as part of a team Ability to exercise independent judgment and decision-making Organizational, analytical, and time management skills Verbal and oral communication and presentation skills Knowledge of domestic violence and victim issues, including advocacy activities, statutes, and impact on children Transportation required Required Screenings: Background Checks, Motor Vehicle Record Check. Job Description: Providesempowerment-basedadvocacy,safetyplanning,supportivecounseling,crisisintervention, andservicemanagementtoOutreachparticipants.Providesinformation,referrals,andcounseling toparticipants.Provides crisisinterventionandreferralservicesto phonecallers. GreetsOutreachparticipantsandagency Schedulesparticipantswithadvocates Informsadvocatesandother on-sitepartnerswhenparticipantsarrive Answers Outreach hotline calls and provides safety planning, information, referrals, and links/schedules for services Maintains the appearanceofthe waiting rooms, conference room, and break room Responsible for placing,pickingup, andstockingoutreach'ssupply Responsible forcopy machine running and orderingsupplies andparts Assistswithsettingupgroups Responsible for makingfilesfor intakes Assistswithstatisticalreporting Assists with data entry for funders Meets with participants to assistwithInjunction for Protection paperwork Processes Injunction for Protection paperwork into the Clerk's system Schedulesintakes withOutreachparticipants for advocates Workswithindividualparticipantstoassessthe lethalityofthesituationanddevelopa safety plan Assessestheparticipant'sindividualstrengthsandneeds,identifiesstrengthsandchallengespresent,offersoptions, andassiststheparticipantsinselectingfrom the optionsavailable Coordinatesserviceswithappropriatecommunityresourcesandrefersparticipantsandchildrento necessarysupportservices Hasacomprehensiveunderstanding ofdomestic violence,serviceprograms,andconfidentialityandprivilege Attendsagencymeetingsandallother meetingsasassigned Refers participants to community resources and other organizations based on the participants' needs Services managementanddocumentation to meetDVPprogram []{style="font-size:16px; "}