Supply Chain ERP Systems Analyst

1 week ago

Arlington Heights, United States NorthShore University HealthSystem Full time

Supply Chain ERP Systems Analyst

Position Highlights:

  • Position: Supply Chain ERP Systems Analyst
  • Location: Arlington Heights, IL
  • Full Time
  • Hours: Monday-Friday, 8am - 4:30pm
  • Required Travel: N/A

Job Summary:

At Endeavor Health, we need an Analyst to partner and collaborate with our Supply Chain teams to learn, grow and make a positive difference in the lives of our patients. The Analyst plays a critical role in the ongoing development, testing and maintenance of Supply Chain processes and systems. They will ensure data integrity, develop and generate reports, and provide functional & technical support. Using their analytical and problem-solving skills, the Analyst collaborates with Finance, Human Resources, Information Technology, and Operational teams to continuously improve business processes and enterprise platforms.

What you will do:

  • Configure Workday and related systems to meet specific business requirements
  • Develop new functionalities and modules to support evolving processes
  • Troubleshoot and resolve basic and intermediate issues and escalate more advanced or complex items as needed
  • Identify opportunities for process improvements and automation
  • Collaborate with other teams to implement touchpoint enhancements and optimize workflows to improve efficiency and accuracy
  • Maintain data accuracy and integrity
  • Generate standard and ad hoc reports and audits to support Supply Chain and other operational needs
  • Assist in designing and implementing integrations between the Supply Chain systems and other internal or third-party systems
  • Ensure seamless data flow and communication across systems
  • Assisting in monitoring and error resolution of integrations
  • Participate in system upgrades and releases, ensuring new features and enhancements are thoroughly tested
  • Assist in the adoption of new system functionalities and features
  • Develop and maintain standard operating procedures for business processes
  • Maintain detailed documentation of system configurations, customizations, and integrations
  • Maintain user guides, references and documentation
  • Support end users of the SCM systems
  • Ensure compliance with data privacy and security policies and procedures
  • Assist in the preparation for audits by providing necessary documentation and reports
  • Maintain confidentiality and security of sensitive data
  • Stay informed and participate in the latest best practices, user group and community opportunities and other external resources
  • Propose and implement continuous improvements to Supply Chain systems

What you will need:

  • Education: Bachelor's degree in Supply Chain Management, Information Systems, Business Administration, or a related field
  • Certification: N/A
  • Experience:
    • 1 year experience in Supply Chain systems support and development, preferably with Workday
    • 2 years of general experience and familiarity with Supply Chain processes and practices
    • Preference towards Healthcare industry experience.
    • Experience working with a services and support tool, preferably ServiceNow
  • Unique or Preferred Skills:
    • Excellent communication and collaboration abilities
    • Excellent time management skills with the proven ability to meet deadlines.
    • Strong technical, analytical and problem-solving skills in complex situations
    • Detail-oriented with a high degree of accuracy
    • Ability to learn and adapt to new technologies quickly.
    • Creativity in developing new system functionalities and improving existing ones.
    • Strong commitment to providing exceptional support to end-users.
    • Ability to handle inquiries with patience and professionalism.
    • Ability to work effectively in a team environment.
    • Proficiency in Workday Supply Chain Management related configurations and customizations
    • Knowledge of system integration concepts, tools and protocols
    • Proficiency in reporting tools and related concepts
    • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

Physical Demands

Sedentary work (exerting up to 10 lbs. of force occasionally and involving sitting most of the time with occasional standing and walking)

Benefits:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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