Center Manager

10 hours ago


Brentwood, United States Sight Inc Full time

Center Manager As the Center Manager, you play a vital role in the management of daily office operations to ensure consistency, flow, and achievement of individual and team goals. You will also partner with ROM to ensure continued growth within your assigned office location(s). You will interface daily with patients, physicians and office staff, while communicating and coordinating in a clear and professional manner. Job Duties & Essential Functions: Manage financial obligations of center to meet or exceed budget expectations Oversee, train and supervise all front desk, surgical, and technical staff operations to ensure compliance with company policies and all healthcare ordinances, including patient privacy, coordinating all surgical procedures for smaller offices Assist in the direction of physician and patient activities, acting as a liaison between the front and back office to ensure the highest level of patient satisfaction and overall efficiency of the office Seek out and identify areas of improvement regularly; Research, plan, and develop action plans for immediate implementation Establish and oversee orientation, training, and career development for all new hires Manage and enforce the safety and security of the workplace environment, along with the legal/regulatory compliance of the office operations Manage and/or oversee staff and physician scheduling, time, attendance, overtime and time off requests Lead, promote, and encourage a healthy and inclusive work environment through regular coaching, teamwork, and positive reinforcement Coach team members, providing constant support and areas for career development Evaluate individual performance levels through continuous performance management as directed by the People Services Department; Conduct disciplinary action meetings as appropriate Track and report team development; build and maintain a culture that is consistent with the SightMD core values; adjust training, processes, or staffing as needed to ensure a smooth workflow Maintain corporate standards within the office to ensure brand consistency and relay any specific issues or needs to corporate as needed Manage office inventory of medical and office supplies, working closely with procurement to ensure cost and inventory controls are in place Special projects and other duties as assigned Required Qualifications: Associates degree; or in place of a degree, 4+ years of relevant experience Minimum 3 years experience working in the medical field; Ophthalmology a plus Minimum 2 years of supervisory experience Strong organization and leadership/management skills, along with excellent written and verbal communication skills Solid attention to detail and ability to work well under pressure individually and as part of a team Open availability to work a rotating schedule Advanced computer skills and EMR experience Preferred Qualifications: Bachelor's degree Salary Range: $32.00- $35.00/hour to commensurate with experience



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