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Assistive Technology Professional

4 months ago

Fort Worth, United States Mobius Mobility Full time

Mobius Mobility manufactures and distributes the next generation iBOT® Personal Mobility Device - a breakthrough product in the field of personal mobility. With dynamic stabilization technology, the ability to climb stairs, and four distinct driving modes, the iBOT® provides people with disabilities new levels of independence and access. At Mobius, we are committed to helping our clients reach, climb, and go - wherever and whenever they choose.

Summary:

The Mobius Mobility clinical staff is primarily responsible for the safe and effective training and delivery of the iBOT® PMD to clients. Clinical staff are customer facing and external facing representatives of the Mobius Mobility brand, striving for clinical excellence and providing healthcare to our clients that is as innovative as the iBOT®.

Education:

  • Must have a valid and current ATP Certification via RESNA.
  • Minimum of 1-3-years' experience as an ATP working in rehab technology in a Rehabilitation Facility, Clinic, Durable Medical Equipment (DME) dealer, or other applicable environment.
Requirements/Qualifications:
  • Must reside in Texas
  • Experience with user population that can include individuals with disabilities
  • Self-motivated, detail-oriented, and exhibiting a strong work ethic
  • Must have current working knowledge with MS Office. Experience with Salesforce CRM also preferred
Responsibilities:
  • Support users' clinicians in the seating and mobility assessments that they conduct for prospective iBOT® users
  • Perform assessments(s) of Complex Rehab Technology patient's needs and the patients home environment.
  • Demonstrate use of rehab equipment and ensure that the patient and / or caregiver demonstrate knowledge of proper operation of the equipment
  • Review seating specifications and orders provided by users' clinicians
  • Lead the delivery of the iBOT®, ensure proper fitting of equipment, conduct user training and review training results, with an eye to meeting user and caregiver mobility needs
  • Provide ongoing client support for assessment of clinical progress and revisions to plan of service
  • Assist in resolving rehab equipment problems under emergency conditions when appropriate.
  • Complete appropriate documentation of patient visits, including reports as needed to physicians regarding patient clinical progress.
  • Report rehab equipment hazards and / or product incidents as required in compliance with company policy.
  • Evaluate and recommend updates of rehab products and services offered by the company.
  • Excellent listening and communication skills with clients and external partners, as a part of training, service, or troubleshooting, either via phone or in person
  • Transferring clients properly in and of mobility devices, and operating applicable transfer equipment correctly
  • Maintain effective communication with staff and clinic/community contacts
  • Complete and process all applicable paperwork, per company requirements
  • Assist with insurance documentation and processes as needed
  • Work collaboratively with company operations and service teams to ensure equipment configuration, delivery and follow-through
  • Conduct in-service, product training and demonstrations for clinical and other staff at rehabilitation hospitals and mobility clinics. Attend and support trade shows and industry events as needed
  • Adheres to all company policies and procedures
  • Adheres to Rehabilitation Engineering and Assisted Technology Society of North America's (RESNA) Code of Ethics
General:
  • Participate in surveys conducted by authorized inspection agencies.
  • Participate in the company's Performance Improvement Program
  • Participate in company committees when requested
  • Participate in in-service education programs provided by the company
  • Pursue continuing education programs appropriate to job responsibilities
  • Perform other duties as assigned by Management
  • Report any misconduct, suspicious or unethical activities to the Compliance Officer, FDA Management Rep., Safety Officer or HIPAA Officer as appropriate
Physical Requirements:
  • Ability to complete all tasks that require the use of a computer and office equipment
  • Ability to move throughout the building and grounds and communicate with employees, customers and others
  • Ability to move items weighing up to 30 lbs.
  • Ability to travel 50%- 75% of the year as needed both domestically and internationally
About Mobius Mobility:

One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to Mobius Mobility, where we are taking the same innovation and cutting-edge technology into the modern age.

Behind our brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at Mobius Mobility, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored so we can continue to reach, climb, and go