IT Support Specialist

1 week ago

Buffalo, United States Logistic Dynamics Full time
Description

OUR PURPOSE

We believe in the power of supporting freight agents as entrepreneurs in America's transportation business.

We exist as an extension of our freight agent's business to help solve transportation challenges for our customers through personalized attention, committed partnerships, exceptional technology, and a dedicated team of transportation experts that stand behind them.

We empower agent entrepreneurs.

WHAT WE VALUE

Our values are the set of guiding beliefs that help us function together as one, and shape the way we behave.

At LDi, we are led by these core values: Mutually Successful Partnerships, Continually Investing, Integrity, Teamwork.

LOCATION

1140 Wehrle Drive, Buffalo, NY 14221, on-site

JOB PURPOSE

The IT Support Specialist is responsible to maintain the enterprise computing environment by resolving the issues clients face when using computers and the network. The Specialist often troubleshoots remote as well as on-site computer software or hardware issues. They also perform the essential task to maintain the computer systems and enhance the desktop support and look into day-to-day operation system issues for better productivity.

ESSENTIAL JOB DUTIES AND RESPONSIBILITES
  • Assist management in creating training materials pertaining to computer troubleshooting and usage.
  • Provide training to users and customers.
  • Install and configure computer systems and applications within the organization.
  • Install and update user software, maintain operational documentation and provide remote and on-site support.
  • Activley update, maintain, and monitor all aspects of computer networks.
  • Help users to analyze, troubleshoot, and diagnose hardware and application problems.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED
  • Associate's or Bachelor's degree in Computer Information Systems or related field.
  • 2+ year(s) of hands on experience with IT support.
  • Strong understanding of Mircosoft Office 365.
  • Effective communication skills and strong positive customer service ability.
  • Experience in the transportation/logistic industry is a plus, but not required.
OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL DEMAND REQUIREMENTS
  • The physical demands here are representative of those that must be met by an employee to perform the essential functions of this job successfully.
  • The employee frequently is required to stand; walk, talk and hear. The employee is occasionally required to climb or balance; stoop, lift and/or move light weight items. Specific vision abilities required by this job include close vision, for viewing a computer terminal distance vision, peripheral vision, depth perception vision for moving objects and ability to adjust focus.
  • This position is not substantially exposed to adverse environmental conditions.
  • Reasonable accommodations will be considered on a case-by-case basis.
EMPLOYMENT TYPE
  • Full-Time
  • Non-Exempt (Hourly)
  • $23/hour DOE
  • Benefits Eligible

Logistic Dynamics, LLC is an equal opportunity employer.

Logistic Dynamics, LLC reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between Logistic Dynamics, LLC and the employee, and either one may terminate employment without notice at any time.

Req Number
INF-24-00004

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

  • IT Support Specialist

    3 weeks ago

    Buffalo, New York, United States Buffalo IT Services Full time

    About Buffalo IT ServicesWe are a mid-size MSP that offers full scope technology services. Our approach focuses on delivering efficient and hassle-free IT solutions to help our clients grow without any contracts or wait times.Job DescriptionWe are looking for self-educated individuals, no formal education experience required, to fill a full-time on-site role...

  • IT Support Specialist

    2 weeks ago

    Buffalo, New York, United States Empire State Full time

    Job SummaryEmpire State is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our staff and customers. This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and a passion for...

  • IT Support Specialist

    1 day ago

    Buffalo, New York, United States Prizm Document & Technology Solutions Full time

    Job Title: Tech Support HelpdeskJob Summary: We're seeking an experienced IT support specialist to provide top-notch assistance to our team. As a Tech Support Helpdesk specialist, you'll ensure that any technical issues are resolved efficiently, allowing our operations to run smoothly.Responsibilities:Configure new technology for the company, including...

  • Administrative Support Specialist

    4 weeks ago

    Buffalo, New York, United States Roswell Park Comprehensive Cancer Center Full time

    Administrative Support Specialist At Roswell Park Comprehensive Cancer Center, we are seeking an Administrative Support Specialist to join our team. This role will provide administrative support to our department, performing duties in support of professional staff related to the function of their assigned department. Responsibilities: * Provide...

  • IT Support Technician

    5 days ago

    Buffalo, United States Buffalo IT Services Full time

    Company DescriptionBuffalo IT Services is a provider of big-business IT services with a personalized touch, located in Buffalo, NY. Our approach focuses on delivering efficient and hassle-free IT solutions to help our clients grow without any contracts or wait times. We are a mid-size MSP that offers full scope technology services. If you are looking for a...

  • IT Support Technician

    5 days ago

    Buffalo, United States Buffalo IT Services Full time

    Company DescriptionBuffalo IT Services is a provider of big-business IT services with a personalized touch, located in Buffalo, NY. Our approach focuses on delivering efficient and hassle-free IT solutions to help our clients grow without any contracts or wait times. We are a mid-size MSP that offers full scope technology services. If you are looking for a...

  • IT Support Technician

    5 days ago

    Buffalo, United States Buffalo IT Services Full time

    Company DescriptionBuffalo IT Services is a provider of big-business IT services with a personalized touch, located in Buffalo, NY. Our approach focuses on delivering efficient and hassle-free IT solutions to help our clients grow without any contracts or wait times. We are a mid-size MSP that offers full scope technology services. If you are looking for a...

  • Administrative Support Specialist

    1 month ago

    Buffalo, New York, United States Roswell Park Comprehensive Cancer Center Full time

    Position Title: Administrative Support SpecialistOrganization: Roswell Park Comprehensive Cancer CenterIn the role of Administrative Support Specialist, you will function as a key contributor assisting various divisions such as Finance, Planning, Human Resources, or the Executive Office. Your duties will encompass providing support to professional personnel...

  • IT Support Technician

    3 weeks ago

    Buffalo, United States Buffalo IT Services Full time

    Company DescriptionBuffalo IT Services is a provider of big-business IT services with a personalized touch, located in Buffalo, NY. Our approach focuses on delivering efficient and hassle-free IT solutions to help our clients grow without any contracts or wait times. We are a mid-size MSP that offers full scope technology services. If you are looking for a...

  • IT Support Technician

    3 weeks ago

    buffalo, United States Buffalo IT Services Full time

    Company DescriptionBuffalo IT Services is a provider of big-business IT services with a personalized touch, located in Buffalo, NY. Our approach focuses on delivering efficient and hassle-free IT solutions to help our clients grow without any contracts or wait times. We are a mid-size MSP that offers full scope technology services. If you are looking for a...

  • IT Support Technician

    1 week ago

    Buffalo, United States Buffalo IT Services Full time

    Company DescriptionBuffalo IT Services is a provider of big-business IT services with a personalized touch, located in Buffalo, NY. Our approach focuses on delivering efficient and hassle-free IT solutions to help our clients grow without any contracts or wait times. We are a mid-size MSP that offers full scope technology services. If you are looking for a...

  • IT Support Technician

    6 days ago

    Buffalo, United States Buffalo IT Services Full time

    Company DescriptionBuffalo IT Services is a provider of big-business IT services with a personalized touch, located in Buffalo, NY. Our approach focuses on delivering efficient and hassle-free IT solutions to help our clients grow without any contracts or wait times. We are a mid-size MSP that offers full scope technology services. If you are looking for a...

  • Powerwall Technical Support Specialist

    4 weeks ago

    Buffalo, New York, United States Tesla Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our Powerwall team at Tesla. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our Powerwall customers, troubleshooting technical issues, and collaborating with our engineering and diagnostics teams to resolve complex...

  • IT Support Specialist

    1 week ago

    Buffalo, New York, United States Empire State Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Empire State. The successful candidate will be responsible for providing technical support and assistance to our staff, ensuring the smooth operation of our IT systems and infrastructure.Key ResponsibilitiesProvide technical support and assistance to staff via phone, email,...

  • IT Support Specialist

    4 weeks ago

    Buffalo, New York, United States Prizm Document & Technology Solutions Full time

    Job Title: Tech SupportWe're seeking a skilled IT support specialist to provide top-notch assistance to our team. As a key member of our technical support team, you'll be responsible for resolving technical issues efficiently, ensuring our operations run smoothly.Key Responsibilities:Provide technical assistance to clients using our RMM & PSA tools via...

  • IT Technical Support Specialist

    2 weeks ago

    Buffalo, New York, United States Seneca Holdings LLC Full time

    Job Title: IT Technical Support SpecialistSeneca Holdings LLC is seeking an IT Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.Responsibilities:Provide technical support to employees via phone,...

  • Technical Support Specialist

    2 months ago

    Buffalo, New York, United States Worldwide TechServices Full time

    The Technical Support Specialist plays a crucial role in delivering technical assistance and repair solutions for a variety of technology products utilized in user environments. This position involves diagnosing and fixing issues related to computers, laptops, tablets, and printers. The specialist will also engage in IMAC (Install, Move, Add, Change)...

  • IT Support Specialist

    3 weeks ago

    Buffalo, New York, United States Prizm Document & Technology Solutions Full time

    Job Title: Tech SupportWe're seeking a skilled IT support specialist to join our team at Prizm Document & Technology Solutions. As a key member of our technical support team, you'll play a vital role in ensuring our operations run smoothly by providing top-notch assistance to our clients.Key Responsibilities:Provide technical assistance to clients using our...

  • IT Support Specialist

    6 days ago

    Buffalo, New York, United States Prizm Document & Technology Solutions Full time

    Job Title: Tech SupportWe're seeking a skilled IT support specialist to join our team at Prizm Document & Technology Solutions. As a key member of our technical support team, you'll play a vital role in ensuring our operations run smoothly by providing top-notch assistance to our clients.Key Responsibilities:Provide technical assistance to clients using our...

  • Investment Support Specialist

    1 month ago

    Buffalo, New York, United States Citizens Full time

    Job SummaryCitizens is seeking a highly motivated and detail-oriented Investment Support Specialist to join our team. As an Investment Support Specialist, you will play a critical role in supporting our Financial Advisors in maximizing revenue production and delivering exceptional client service.Key ResponsibilitiesServe as Liaison between clients, financial...