Service Desk Agent
2 weeks ago
Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on bare metal hardware and VMware based VMs on over 3500 system supported by 5 Petabytes of IBM SVC based SAN environment. Activities that candidates for this position include responding to Tier-1 level server and desktop requests; monitoring alerts from enterprise monitoring tools; coordinating incident activities with the technical support staff; and reporting on status of events and incidents. Duties & Responsibilities Provide First Touch Response for customer-facing technology issues. Act as the single point of contact for all technology-related problems. Coordinate the Incident Response Process: perform and participate in incident handling process, incident discovery, analysis and verification, incident tracking, containment and recovery, incident response notification, and reporting. Manage password resets and account administration. Enforce security through password aging management, firewall rules, log monitoring and SELinux implementation. Administer jailed accounts, file permissions, Novel iManager, HP Server Automation (Opsware), Remedy 8, Sudoers file. Create and manage user accounts, security, rights, disk space and process monitoring in Solaris and Red Hat Linux. Create and administer users and groups accounts in, Solaris 10, Red Hat Enterprise 6 and Centos 6.4 systems. Troubleshoot events based on pre-defined Key Business Instructions (KBI). Run scripts provided by Tier-2 and Tier-3 Support. Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. Provide triage activities to direct issues to proper CSvD Service Group (Infrastructure Team, Tier-2 Team, Security Team, SAN Team, etc.). Configure Virtual Machines using KVM and Kickstart. Coordinate installation, configuration, patching, tuning, back-up, recovery, and maintenance on Windows Server, Solaris SPARC machines and Red Hat Linux. Manage disk drives in Red Hat Enterprise 6 using Linux Volume Manager. Install and configure Apache webserver in Solaris10 and Red Hat Enterprise 6 operating systems. Write shell scripts in BASH to automate the administrative task and management using Cron. Coordinate firmware upgrades, kernel patches, system configuration, performance tuning on Windows and Linux/Unix systems. Follow standard operating procedures. Provide courteous, professional, quality customer service via the Help Desk. Account unlocks/password resets. SafeBoot password resets. Novell password resets. McAfee resets. RSA PIN resets. Provide 24x365 coverage; Provide after-hours desktop support in -best effort' capacity. Report security and data stewardship concerns to the appropriate authorities. Provide a Shift Summary Report at the end of each shift. Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills: Candidate must have the following knowledge, experience, and abilities: Must have a minimum of 3 years of Systems Support experience supporting any of the following Operation systems (UNIX, MS Windows) of which at least 1 year of Red Hat Enterprise Linux (RHEL) is highly desired. Must be experience supporting IT Service Desk environment. Demonstrable customer Service Desk experience. Knowledge of HP Server Automation, Site Scope, HP Business Service Management, Active Directory, McAfee Encryption, and NNMi is a plus. Security Requirements: Candidate must be a U.S. Citizen and able to pass a Public Trust Assessment. Place of Performance: Bowie Data Center in Bowie, Md. 3rd shift, Sunday – Thursday11:00 PM to 7:30 AM Location Bowie, Maryland Full-Time/Part-Time Full-Time Exempt/Non-Exempt Non-Exempt Security Clearance Requirements This position is currently accepting applications.
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Front Desk Clerk
2 weeks ago
Bowie, United States Courtyard by Marriott Bowie Full timeHours: Monday - Friday, 3pm - 11pm **The Courtyard Bowie is currently looking for a Front Desk Agent! **As a Front Desk Agent, you will be working in front office activities between the guest, the hotel, and the various hotel departments. If you enjoy engaging with others and have a great personality and high sense of responsibility - this role is perfect...
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Account Associate
2 weeks ago
Bowie, United States Barry Pope - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
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Service Desk Analyst I
2 months ago
Bowie, United States Inovalon Full timeInovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with...
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Help Desk Analyst
1 month ago
Bowie, United States Bowie State University Full timeProvide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fulfilling service req Help Desk Analyst, Help Desk, Technical Support, Analyst, Desktop Support, Software, Technology
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Real Estate Agent
3 weeks ago
Bowie, United States Weichert Full timeReal Estate Agent Bowie, Maryland, 20715, United States Description Weichert is hiring a select number of professional real estate agents for this sales office. We are looking for people that are willing to obtain their real estate sales license or have recently completed their pre-license requirements. There are also openings for experienced real estate...
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Real Estate Agent
2 weeks ago
Bowie, United States Weichert Full timeReal Estate Agent Bowie, Maryland, 20715, United States Description Weichert is hiring a select number of professional real estate agents for this sales office. We are looking for people that are willing to obtain their real estate sales license or have recently completed their pre-license requirements. There are also openings for experienced real estate...
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Real Estate Showing Agent Bowie
3 weeks ago
Bowie, United States Showami Full timeShowami is a service that connects licensed real estate agents with other licensed real estate agents to assist with buyer showings. We are seeking licensed real estate agents in BOWIE and surrounding areas to show homes. REQUIREMENTS: You must be a currently licensed real estate agent You must have access to the MLS You must have experience showing homes...
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Real Estate Showing Agent Bowie
2 weeks ago
Bowie, United States Showami Full timeShowami is a service that connects licensed real estate agents with other licensed real estate agents to assist with buyer showings. We are seeking licensed real estate agents in BOWIE and surrounding areas to show homes. REQUIREMENTS: You must be a currently licensed real estate agent You must have access to the MLS You must have experience showing homes...
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Real Estate Showing Agent
4 days ago
Bowie, United States Showami Full timeShowami is a service that connects licensed real estate agents with other licensed real estate agents to assist with buyer showings. We are seeking licensed real estate agents in Bowie and surrounding areas to show homes. Requirements: You must be a currently licensed real estate agentYou must have access to the MLSYou must have...
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Front Desk Coordinator
4 weeks ago
Bowie, United States CoreLIFE Full timeFRONT DESK COORDINATOR Are you looking for a role where you can help change lives, one patient at a time? Do you want to have a direct impact on the patient experience with your outstanding customer service skills? Does a 4 day workweek (10 hour days) with a 3 day weekend interest in? Have you worked in the front office of a medical clinic for at least one...
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Front Desk Coordinator
4 weeks ago
Bowie, United States CoreLife Full timeJob DescriptionJob DescriptionFRONT DESK COORDINATORAre you looking for a role where you can help change lives, one patient at a time? Do you want to have a direct impact on the patient experience with your outstanding customer service skills? Does a 4 day workweek (10 hour days) with a 3 day weekend interest in? Have you worked in the front office of a...
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Front Desk Coordinator
3 weeks ago
Bowie, United States CoreLife Full timeJob DescriptionJob DescriptionFRONT DESK COORDINATORAre you looking for a role where you can help change lives, one patient at a time? Do you want to have a direct impact on the patient experience with your outstanding customer service skills? Does a 4 day workweek (10 hour days) with a 3 day weekend interest in? Have you worked in the front office of a...
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Front Desk Coordinator
4 weeks ago
Bowie, United States CoreLIFE Full timeFRONT DESK COORDINATOR Are you looking for a role where you can help change lives, one patient at a time? Do you want to have a direct impact on the patient experience with your outstanding customer service skills? Does a 4 day workweek (10 hour days) with a 3 day weekend interest in? Have you worked in the front office of a medical clinic for at least one...
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Front Desk Coordinator
2 weeks ago
Bowie, United States CoreLife Full timeJob DescriptionJob DescriptionFRONT DESK COORDINATORAre you looking for a role where you can help change lives, one patient at a time? Do you want to have a direct impact on the patient experience with your outstanding customer service skills? Does a 4 day workweek (10 hour days) with a 3 day weekend interest in? Have you worked in the front office of a...
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Front Desk Coordinator
4 weeks ago
Bowie, United States CoreLife Full timeFRONT DESK COORDINATORAre you looking for a role where you can help change lives, one patient at a time? Do you want to have a direct impact on the patient experience with your outstanding customer service skills? Does a 4 day workweek (10 hour days) with a 3 day weekend interest in? Have you worked in the front office of a medical clinic for at least one...
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Front Desk Coordinator
3 weeks ago
Bowie, United States CoreLIFE Full timeFRONT DESK COORDINATOR Are you looking for a role where you can help change lives, one patient at a time? Do you want to have a direct impact on the patient experience with your outstanding customer service skills? Does a 4 day workweek (10 hour days) with a 3 day weekend interest in? Have you worked in the front office of a medical clinic for at least one...
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Front Desk Coordinator
2 weeks ago
Bowie, United States CoreLIFE Full timeFRONT DESK COORDINATOR Are you looking for a role where you can help change lives, one patient at a time? Do you want to have a direct impact on the patient experience with your outstanding customer service skills? Does a 4 day workweek (10 hour days) with a 3 day weekend interest in? Have you worked in the front office of a medical clinic for at least one...
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Front Desk Coordinator
2 days ago
Bowie, United States CoreLIFE Full timeFRONT DESK COORDINATOR Are you looking for a role where you can help change lives, one patient at a time? Do you want to have a direct impact on the patient experience with your outstanding customer service skills? Does a 4 day workweek (10 hour days) with a 3 day weekend interest in? Have you worked in the front office of a medical clinic for at least one...
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Front Desk Coordinator
2 weeks ago
Bowie, United States CoreLife Full timeFRONT DESK COORDINATORAre you looking for a role where you can help change lives, one patient at a time? Do you want to have a direct impact on the patient experience with your outstanding customer service skills? Does a 4 day workweek (10 hour days) with a 3 day weekend interest in? Have you worked in the front office of a medical clinic for at least one...
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Real Estate Agent
4 weeks ago
Bowie, United States The CAZA Group Full timeJob DescriptionJob DescriptionARE YOU READY TO TAKE THE REAL ESTATE WORLD BY STORM? Are you a licensed real estate agent craving a career that not only fuels your bank account but also feeds your passion for building communities? Tired of being stuck in the grind of prospecting, marketing, servicing, and sales, with no breakthrough in sight?Well, buckle up...
