Help Desk Analyst

3 weeks ago


Bowie, United States Bowie State University Full time

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fulfilling service req Help Desk Analyst, Help Desk, Technical Support, Analyst, Desktop Support, Software, Technology



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