Advocate & Volunteer Coordinator
2 months ago
SUMMARY
The position of Advocate & Volunteer Coordinator may assist in directing the agency but does not carry the full powers, duties, and responsibilities of the Executive Director or Assistant Director. The Advocate & Volunteer Coordinator may act in the absence of the Executive Director or Assistant Director. If either the Executive Director or Assistant Director is incapacitated and/or unable to be reached, the Advocate & Volunteer Coordinator, with Board of Trustees approval, may be given full authority to act in the Executive Director role.
ESSENTIAL FUNCTIONS
Provides advocacy services for Winter Sanctuary guests and oversees policy and programs related to the health and safety of guests, staff, and volunteers.
Documents in HMIS.
Covers on call as needed in shelter season.
Recruits, trains, and schedules volunteers.
Coordinates three group volunteer opportunities per year.
Attends Board meetings; staff meetings; and other educational/training sessions as needed or required.
Ensures shelter locations are stocked with food, cleaning supplies, hygiene items, intake clothing, etc.
Answers the phone; checks messages; returns calls.
Assists with clerical activities such as document organization and filing; photocopying; scanning; etc…
Performs other related duties as assigned.
COMPETENCY REQUIREMENTS
Excellent written, verbal, and electronic communication skills.
Excellent planning and organizational skills.
Ability to work effectively with people with diverse educational, cultural, and socio-economic backgrounds.
Results oriented.
Ability to respond to crisis in a calm and collected manner.
Knowledge and understanding of the importance of confidentiality as it relates to guests, staff, and volunteers.
A willingness to step in and help when needed.
JOB SPECIFICATIONS AND QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential functions.
Ability to legally operate a motor vehicle.
Must provide own transportation.
Ability to work evenings and weekends as needed.
Completes goal setting and annual performance review.
DESIRED KNOWLEDGE AND SKILL LEVEL OR EQUIVALENCY
Two year degree or higher in Social Services or other related field is preferred.
Three to five years experience in a non-profit organization preferred.
Volunteer management experience a plus.
Demonstrated involvement in local community a plus.
Experience working independently and as part of a team.
Excellent interpersonal skills/ability to work with a diverse population.
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