IT Help Desk Technician
5 days ago
Job Summary:
The purpose of this position is to maintain, install, and troubleshoot IT related systems and hardware to ensure reliable operations through the use of the IT helpdesk.
Job Description:
- Researches and implements technological strategic solutions related to Helpdesk support
- Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email, and Help Desk requests for technical support.
- Documents, tracks, and monitors the problem to ensure a timely resolution.
- Troubleshooting and installation knowledge of Microsoft Client Operating systems, Windows 7/8.1/10/11, Microsoft Office, and Imaging technologies
- Deploy hardware as needed.
Qualifications:
Skills and Abilities:
- Strong customer service skills with the ability to handle multiple tasks with frequent interruptions.
- Understanding of computer hardware (SSD, RAM, Processor, etc.)
- Knowledge and understanding of IT systems, and how they interconnect.
- Familiarity with mobile devices: iPhone and iOS
- Basic Working knowledge of TCP/IP and LAN Networking
- Adhere to all safety policies & guidelines
- Willingness to take on special projects as directed by management.
Education: Associates Degree in IT or related area, applicable certificates, or equivalent IT experience
Experience:
Minimum of 1 year of experience, certifications relevant to the position will receive higher consideration
*Job level is determined by various factors such as organization size, responsibility, career stage, and capabilities.*
Supervisory Responsibilities: N/A
Working conditions:
- Physical Demands: Team Member may be required to stand, sit, squat, walk, bend, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties.
- Work in a safe and professional manner while adhering to all regulatory requirements (OSHA, EPA, State, and Federal regulations, etc.).
- Comprehend and adhere to management directions and/or safety instructions with no restrictions.
- Effectively communicate in Business English language.
- Pull, push, carry, lift, or move items up to 50 lbs. throughout the work shift without assistance, as required by job duties.
- Pull, push, carry, lift or move materials/people/items/equipment weighing over 50lbs or more during the work shift, with the use of Company provided devices as required by job duties.
Travel: The candidate may need to travel domestically and possibly internationally
The above statements are intended to describe the general nature and scope of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information am-jobs@ Queries other than accommodation requests will not be responded to.
-
IT Help Desk Team Lead
2 weeks ago
Farmington Hills, Michigan, United States Prolim Global Full timeJob Title: IT Help Desk LeadWe are seeking an experienced IT professional to lead our help desk team, providing technical support and guidance to our customers. The successful candidate will have a strong understanding of application support, troubleshooting, and team management.Key Responsibilities:Manage and mentor a team of IT help desk members, ensuring...
-
IT Help Desk Technician
2 weeks ago
farmington hills, United States Hitachi Astemo Full timeJob Summary:The purpose of this position is to maintain, install, and troubleshoot IT related systems and hardware to ensure reliable operations through the use of the IT helpdesk.Job Description:Researches and implements technological strategic solutions related to Helpdesk supportProvides support to end users on a variety of issues. Identifies, researches,...
-
IT Help Desk Lead
1 week ago
Farmington Hills, United States PROLIM Corporation Full timePROLIM Global Corporation (www.prolim.com) is currently Bilingual Japanese Application Support Engineer @ Farmington Hills, MI - United States for one of our Top clients. IT Help Desk Lead (Bilingual Japanese) Farmington Hills, MI Full Time - Permanent Summary: We are seeking an experienced and motivated IT Help Desk Team Lead to oversee and manage...
-
IT Help Desk Lead
2 days ago
Farmington Hills, United States PROLIM Global Corporation Full timeIT Help Desk Lead (Bilingual Japanese)Farmington Hills, MIFull Time - PermanentSummary:We are seeking an experienced and motivated IT Help Desk Team Lead to oversee and manage our help desk team, which focuses on application support. This role requires proficiency in both Japanese and English, fundamental IT skills, troubleshooting abilities, and strong...
-
Help Desk Specialist
2 days ago
Farmington Hills, Michigan, United States Hitachi Astemo Full timeJob SummaryThe primary objective of this role is to ensure the smooth operation of IT-related systems and hardware by providing technical support and troubleshooting services.Key Responsibilities:Develop and implement strategic solutions to resolve technical issues related to Help Desk support.Provide expert assistance to end-users on a variety of technical...
-
IT Help Desk Lead
1 week ago
Farmington Hills, United States PROLIM Corporation Full timePROLIM Global Corporation ( ) is currently Bilingual Japanese Application Support Engineer @ Farmington Hills, MI - United States for one of our Top clients. IT Help Desk Lead (Bilingual Japanese)
-
IT Help Desk Team Lead
1 week ago
Farmington, Michigan, United States PROLIM Corporation Full timeJob Title: IT Help Desk Team LeadWe are seeking an experienced IT Help Desk Team Lead to oversee and manage our help desk team, which focuses on application support.Key Responsibilities:Manage and mentor a team of IT help desk members, ensuring high performance and morale.Assign tasks, set priorities, and oversee the completion of help desk requests.Conduct...
-
Help Desk Coordinator
1 week ago
Auburn Hills, United States M-Team Solutions Full timeWe are seeking a skilled and detail-oriented 3D Printing Technician / Helpdesk Coordinator to join our client in Auburn Hills, MI. This is a contract-to-direct position.SummaryThe role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user...
-
Help Desk Coordinator
1 week ago
Auburn Hills, United States M-Team Solutions Full timeWe are seeking a skilled and detail-oriented 3D Printing Technician / Helpdesk Coordinator to join our client in Auburn Hills, MI. This is a contract-to-direct position.SummaryThe role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user...
-
Information Technology Help Desk Technician
3 months ago
Farmington Hills, United States Hitachi Astemo Full timeJob Summary:The purpose of this position is to maintain, install, and troubleshoot IT related systems and hardware to ensure reliable operations through the use of the IT helpdesk.Job Description:Researches and implements technological strategic solutions related to Helpdesk supportProvides support to end users on a variety of issues. Identifies, researches,...
-
Help Desk Specialist
6 days ago
Auburn Hills, Michigan, United States Blue Chip Talent Full timeAbout Blue Chip TalentBlue Chip Talent is a leading staffing company that specializes in connecting talented individuals with top employers. We pride ourselves on building lasting relationships with our clients and candidates, and we're committed to helping you advance your career.Job SummaryWe're seeking a highly skilled Help Desk Specialist to join our...
-
Help Desk Specialist
2 weeks ago
Spring Hills, Texas, United States VC5 Consulting Full time{"h1": "Help Desk Specialist", "p": "At VC5 Consulting, we are seeking a skilled Help Desk Specialist to provide technical assistance and support to our clients. Responsibilities: ", "ul": ["Provide first-level contact and convey resolutions to customer issues.", "Properly escalate unresolved queries to the next level of support.", "Track, route, and...
-
Help Desk Field Engineer II
1 month ago
Farmington, United States Sunstate Technology Group Full timeExciting Opportunity: Join Sunstate Technology Group as a Full Time Help Desk Field Engineer II in Farmington, NM. If you thrive in a dynamic and customer-focused environment, this role is an excellent fit for you. As you tackle new challenges daily, you'll have the chance to showcase your problem-solving skills and provide top-notch service to our clients....
-
Help Desk Field Engineer II
1 month ago
Farmington, United States Sunstate Technology Group Full time $23 - $29Job DescriptionJob DescriptionExciting Opportunity: Join Sunstate Technology Group as a Full Time Help Desk Field Engineer II in Farmington, NM. If you thrive in a dynamic and customer-focused environment, this role is an excellent fit for you. As you tackle new challenges daily, you'll have the chance to showcase your problem-solving skills and provide...
-
Help Desk Specialist
2 days ago
Spring Hills, Texas, United States VC5 Consulting Full timeHelp Desk SpecialistWe are seeking a skilled Help Desk Specialist to provide technical assistance and support to our clients. In this role, you will be responsible for resolving customer issues and ensuring their technical needs are met.Key Responsibilities:Provide First-Level Support: Respond to customer inquiries and resolve technical issues in a timely...
-
Help Desk Support Specialist
2 days ago
Hanover Hills, Maryland, United States Lockheed Martin Full timeJob SummaryLockheed Martin is seeking a highly skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to our customers, resolving issues and ensuring that our systems and networks are running smoothly.Key ResponsibilitiesProvide technical support and...
-
IT - Help Desk 2 Help Desk 2
3 weeks ago
El Dorado Hills, United States Talent Software Services Full timeJob Description: Short Description At the IT Service Desk, we deliver Customer Excellence Focused Support to our end users by Leveraging cutting-edge technology with our IT Service Management products and self-service/automated solutions for our customers. The Service Desk Support Analyst will report to the IT Supervisor. In this role, you will be...
-
Help Desk Specialist
1 week ago
Auburn Hills, United States Blue Chip Talent Full timeBlue Chip Talent is an award-winning, woman-owned staffing company that works hard to Advance Careers Daily .We pride ourselves on building lasting relationships. We do this through our unique ongoing touchpoint program, personalized orientation, bi-yearly appreciation lunches, company-sponsored charitable events, and our flagship family Woodward Dream...
-
Help Desk Specialist
1 week ago
Auburn Hills, United States Blue Chip Talent Full timeBlue Chip Talent is an award-winning, woman-owned staffing company that works hard to “Advance Careers Daily”.We pride ourselves on building lasting relationships. We do this through our unique ongoing touchpoint program, personalized orientation, bi-yearly appreciation lunches, company-sponsored charitable events, and our flagship family Woodward Dream...
-
Help Desk Specialist
1 week ago
Auburn Hills, United States Blue Chip Talent Full timeBlue Chip Talent is an award-winning, woman-owned staffing company that works hard to Advance Careers Daily. We pride ourselves on building lasting relationships. We do this through our unique ongoing touchpoint program, personalized orientation, bi-yearly appreciation lunches, company-sponsored charitable events, and our flagship family Woodward Dream...