Deskside Services

Duties: Responsible for providing desk side and/or call center support to end users for complex issues. Escalation point for IT Support Tech level 1. Researches end-user issues and develops a plan for remediation. Performs research and resolution support independently. Creates, updates and closes, incident and service requests with the IT service management...

Duties: Responsible for providing desk side and/or call center support to end users for complex issues. Escalation point for IT Support Tech level 1. Researches end-user issues and develops a plan for remediation. Performs research and resolution support independently. Creates, updates and closes, incident and service requests with the IT service management...

Circinus is seeking a proactive and skilled Desk Side Manager to lead our Deskside Support team in delivering high-quality IT support services to the Department of Treasury's Washington, D.C. offices. The Desk Side Support Manager will be responsible for managing the day-to-day operations of the Deskside Support team, ensuring timely resolution of incidents...

Circinus is seeking a proactive and skilled Desk Side Manager to lead our Deskside Support team in delivering high-quality IT support services to the Department of Treasury's Washington, D.C. offices. The Desk Side Support Manager will be responsible for managing the day-to-day operations of the Deskside Support team, ensuring timely resolution of incidents...

Junior Deskside Support Washington, DC MUST: Top Secret Clearance required Experienced Deskside Support 1+ years of relevant experience Must have experience with mobile devices Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with...

Windows environment. ServiceNow a plus not a must. Ability to provide phone and deskside support. Experience: Must have a minimum of 3 years of experience supporting an IT service desk. **Job Types**: Full-time, Contract Pay: $25.00 - $27.50 per hour **Benefits**: - Dental insurance - Health insurance - Vision insurance Schedule: - 8 hour shift -...

Windows environment. ServiceNow a plus not a must. Ability to provide phone and deskside support. Experience: Must have a minimum of 3 years of experience supporting an IT service desk. **Job Types**: Full-time, Contract Pay: $25.00 - $27.00 per hour **Benefits**: - Dental insurance - Health insurance - Vision insurance Schedule: - 8 hour shift -...

Windows environment. ServiceNow a plus not a must. Ability to provide phone and deskside support. Experience: Must have a minimum of 3 years of experience supporting an IT service desk. **Job Types**: Full-time, Contract Pay: $25.00 - $27.50 per hour **Benefits**: - Dental insurance - Health insurance - Vision insurance Schedule: - 8 hour shift -...

UpSlope Advisors is seeking an exceptional candidate to serve as the Help Desk Manager (Tier II) for a Department of Defense agency. The customer requires support to provide enterprise-level service desk and incidental information technology services. Services include: Help Desk Support, IT Operations Management and Support, Mobile Support, IT Asset...

Job DescriptionJob DescriptionSalary: UpSlope Advisors is seeking an exceptional candidate to serve as the Help Desk Manager (Tier II) for a Department of Defense agency.  The customer requires support to provide enterprise-level service desk and incidental information technology services. Services include: Help Desk Support, IT Operations Management and...

Job Description: General Dynamics Information Technology (GDIT) is a premier provider of high-tech IT solutions to the federal government IT market. Together as GDIT we collectively deliver cost-effective, next-generation IT solutions and services to the Department of Defense, the intelligence community, and federal civilian agencies as they modernize their...

Job DescriptionJob DescriptionTechOp Solutions International, a reputable Service-Disabled Veteran-Owned Small Business that serves Federal, state, local, and private/commercial organizations in the defense and space industry, is seeking Help Desk Technicians for an upcoming contract.The Help Desk Technician is responsible for providing Tier II deskside...

TechOp Solutions International, a reputable Service-Disabled Veteran-Owned Small Business that serves Federal, state, local, and private/commercial organizations in the defense and space industry, is seeking Help Desk Technicians for an upcoming contract. The Help Desk Technician is responsible for providing Tier II deskside technical, remote technical, and...

Description The service delivery manager is accountable and responsible leading a team of approximately 160 professionals in the delivery and ownership of holistic customer service in support of a Federal Civilian agency with over 20,000 on-site and remote employees in over 800 locations 24/7/365 with over 17,000 laptops/desktops; 11,000 mobile devices;...

Job Description: Partnering with the government, Competitive Range Solutions offers a unique platform to plan and deploy complex, IT-enabled, and mission-essential capabilities. We are committed to fostering professional growth and expanding our capabilities through challenging and exciting projects. Join our collaborative and congenial environment to take...

Job Description: Partnering with the government, Competitive Range Solutions offers a unique platform to plan and deploy complex, IT-enabled, and mission-essential capabilities. We are committed to fostering professional growth and expanding our capabilities through challenging and exciting projects. Join our collaborative and congenial environment to take...

Job DescriptionJob DescriptionEvolver Federal is a technology company serving the Federal, Commercial, and Legal markets that addresses client challenges in the present and transitions clients into the future by introducing efficient and effective IT solutions. Established in 2000, Evolver has successfully grown to be a trusted technology leader....

Job Overview: **Must be able to get a Government Clearance and pass background check.** **Responsibilities**: **Duties**: - Manage the Service **Desk** which receives an average of 20,000 annual incidents and service requests from ~2’000 **users**: - Develop and implement service **desk** policies and procedures - Staff and train service **desk** agents...

The incumbent of this position will serve as an IT Operations "Versatilist" providing oversight to a wide range of IT operations and support services and will report directly to the Chief of the AO Operations and Support Division. The incumbent will have proven experience working in multiple areas of IT operations focusing on the consistent delivery of IT...

The incumbent of this position will serve as an IT Operations "Versatilist" providing oversight to a wide range of IT operations and support services and will report directly to the Chief of the AO Operations and Support Division. The incumbent will have proven experience working in multiple areas of IT operations focusing on the consistent delivery of IT...