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Client Relations Specialist
1 month ago
We’re looking for an enthusiastic, highly motivated client service representative to provide an excellent experience to clients. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you have experience working in a law office, are working on your legal assistant certificate or even enrolled in a paralegal program - this is a great opportunity to learn and grow You will enjoy interacting with people and if you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you Resume and cover letter are an absolute must Please include why you think you are a good fit for the Soto Law Group. Responsibilities: • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary • Maintain customer accounts and update with new account information as needed • Support paralegals and attorneys with administrative tasks Qualifications: • Display strong communication skills, active listening skills, and personal skills • Strong knowledge of customer interface and interaction Compensation: $23 - $25 hourly
• Support paralegals and attorneys with administrative tasks
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