Client Relations Specialist

4 weeks ago


Newport Beach, United States Soto Law Group Apc Full time

Were looking for an enthusiastic, highly motivated client service representative to provide an excellent experience to clients. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you have experience working in a law office, are working on your legal assistant certificate or even enrolled in a paralegal program - this is a great opportunity to learn and grow You will enjoy interacting with people and if youre interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you Resume and cover letter are an absolute must Please include why you think you are a good fit for the Soto Law Group. Responsibilities: Answer incoming calls on product and service questions, customer complaints, and general customer inquiries Provide thorough follow-ups to customer interactions, ensuring customer satisfaction Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary Maintain customer accounts and update with new account information as needed Support paralegals and attorneys with administrative tasks Qualifications: Display strong communication skills, active listening skills, and personal skills Strong knowledge of customer interface and interaction Compensation: $23 - $25 hourly Support paralegals and attorneys with administrative tasks#J-18808-Ljbffr

by Jobble



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